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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Mexico
1 review
1 helpful vote
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Happy
February 23, 2018

I have been very happy with WISH, except for the few items that I have never received, although I have had refunds for these items, I ordered them because I wanted them, and I was then reluctant to reorder, otherwise wish is very good with variety and prices.

Date of experience: February 20, 2018
Tennessee
1 review
0 helpful votes
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Love wish so much
February 23, 2018

Very affordeable love there selection very cool stuff wish they had more plus size clothes 5xl or more that be awsome

Date of experience: February 20, 2018
Nevada
1 review
0 helpful votes
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Fake sterling silver
February 23, 2018

1 ring damaged. 1 ring I never received. 2 other rings they advertised as stones are really plastic! Need I say more?

Date of experience: February 20, 2018
France
1 review
0 helpful votes
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Très satisfaisant
February 23, 2018

Jaime beaucoup aller sur wish pour voir les multitudes et différents article proposé par wish, je suis très satisfait de se site, le seul soucis et le temps de livraison sinon je dirais que cest le meilleure site dach en ligne

Date of experience: February 20, 2018
Australia
1 review
0 helpful votes
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My View
February 23, 2018

We have found that 85% of goods are value for money some supplias do not tell the truth, mainly saying that it is solid Silver and with in two weeks you can see the brass coming through not very good at all. If you reasearch the company and product you should be OK. Anything guaranteed by Wish is usually very good.

Date of experience: February 20, 2018
Germany
2 reviews
0 helpful votes
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Enjoyed it in all.
February 23, 2018

Sometimes let down due to lack of product but like all the variety and great prices! Shipping was long wait times but given the ease and killer deals worth it!

Date of experience: February 20, 2018
Canada
1 review
0 helpful votes
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There have been some orders simply go missing. Not arrive or not fit. However overall I enjoy the experience. Most vendors give refunds without much issues.

Date of experience: February 20, 2018
Germany
1 review
0 helpful votes
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I love it!@
February 23, 2018

Everything I order comes sooner than the arrival date and it's just what I ordered. I'm addicted to wish

Date of experience: February 20, 2018
Canada
1 review
0 helpful votes
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Good product
February 23, 2018

I Iike the products, sometimes do not take to much time to arrive. Its been a good experience. Just sometimes the item is smaller than the picture, but so far it works..

Date of experience: February 20, 2018
Mexico
1 review
0 helpful votes
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They've got your back!
February 23, 2018

Everything thing is good with wish store. The bad thing is the long time sipping time is, and sometimes stuff do not arrive. But when asking for a full refund, in a matter of minutes you have your money back.

I'm a frequent buyer.

Date of experience: February 20, 2018
Missouri
1 review
0 helpful votes
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I do enjoy shopping on Wish website. It's nice to be able to see all types of things.
I enjoy buying things that I can't find just anywhere and getting some pretty good prices on things that I've seen other places for a lot more money.
I do think they could do a little better tracking shipments and also, I'm not happy with a price showing up and then when you go into it it cost more money, mostly in clothing

Date of experience: February 20, 2018
Florida
1 review
0 helpful votes
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Wish is a great shopping site!
February 23, 2018

Easy to navigate, wonderful products at very low prices! So much to choose from. Sometimes the sizes are confusing to figure out. Overall a worthy shopping experience!

Date of experience: February 20, 2018
New Mexico
2 reviews
1 helpful vote
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I am very disappointed with my shopping on Wish, so I am back shopping on EBay, where you can buy everything you need, cheaper, than on Wish and always money back, if not happy with items!

Date of experience: February 20, 2018
Arizona
1 review
0 helpful votes
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Better customer service
February 23, 2018

Need better customer service when messaging ur message is or isn't answered I've asked questions and they have been ignored when receive feedback and another is cheaper shipping on some items as well as faster shipping

Date of experience: February 20, 2018
Washington
1 review
0 helpful votes
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I tried to buy some stuff that I would need from Wish. I've made my purchase and waited, like expected. I've kept checking the tracking number, but after a couple weeks, the tracking number stopped tracking my order. So, I kept checking my mail and asking the mail carrier if I had any mail. No was always the answer. I even tried using their tracking website, but it only showed the outdated info.
So, be very careful on which individual store the product is coming from. There information may be different from what your confirmation email would say.

Date of experience: February 20, 2018
Sweden
1 review
0 helpful votes
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Funny shopping
February 23, 2018

You find everything on this sight. Very very Cheep Funny shopping...

Date of experience: February 20, 2018
Virginia
1 review
0 helpful votes
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Lovely
February 23, 2018

Great product love everything I ordered from with will order again also love the prices shipping could. Be cheaper but I understand you

Date of experience: February 20, 2018
South Carolina
1 review
0 helpful votes
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Awesome
February 23, 2018

I've gotten some really nice things from this app though only once did I order something and it never actually came. The clothes sometimes are a bit small but that's kinda to be expected since i am a bit bigger in size. Though all in all a good app to order neat things for cheap

Date of experience: February 20, 2018
Brazil
1 review
0 helpful votes
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DELAY, DELAY AND DELAY
February 23, 2018

EVERYTHING THAT I'VE BOUGHT THROUGH THIS YEAR WITH WISH TAKES A LONG TIME (AROUND 5 MONTHS) TO ARRIVE. BORING!

Date of experience: February 20, 2018
Puerto Rico
1 review
0 helpful votes
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Buenas compras
February 23, 2018

En general mi experiencia de compras ha sido bastante buena. Y el apoyo al cliente responde bastante rápido aunque las últimas actualizaciones no han sido tan buenas en cuanto a los pagos de los productos antes guardaba la forma de pago y era más fácil no tenía que estar entrando la información de la tarjeta y la dirección.

Date of experience: February 20, 2018