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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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I have been very happy with WISH, except for the few items that I have never received, although I have had refunds for these items, I ordered them because I wanted them, and I was then reluctant to reorder, otherwise wish is very good with variety and prices.
Very affordeable love there selection very cool stuff wish they had more plus size clothes 5xl or more that be awsome
1 ring damaged. 1 ring I never received. 2 other rings they advertised as stones are really plastic! Need I say more?
Jaime beaucoup aller sur wish pour voir les multitudes et différents article proposé par wish, je suis très satisfait de se site, le seul soucis et le temps de livraison sinon je dirais que cest le meilleure site dach en ligne
We have found that 85% of goods are value for money some supplias do not tell the truth, mainly saying that it is solid Silver and with in two weeks you can see the brass coming through not very good at all. If you reasearch the company and product you should be OK. Anything guaranteed by Wish is usually very good.
Sometimes let down due to lack of product but like all the variety and great prices! Shipping was long wait times but given the ease and killer deals worth it!
There have been some orders simply go missing. Not arrive or not fit. However overall I enjoy the experience. Most vendors give refunds without much issues.
Everything I order comes sooner than the arrival date and it's just what I ordered. I'm addicted to wish
I Iike the products, sometimes do not take to much time to arrive. Its been a good experience. Just sometimes the item is smaller than the picture, but so far it works..
Everything thing is good with wish store. The bad thing is the long time sipping time is, and sometimes stuff do not arrive. But when asking for a full refund, in a matter of minutes you have your money back.
I'm a frequent buyer.
I do enjoy shopping on Wish website. It's nice to be able to see all types of things.
I enjoy buying things that I can't find just anywhere and getting some pretty good prices on things that I've seen other places for a lot more money.
I do think they could do a little better tracking shipments and also, I'm not happy with a price showing up and then when you go into it it cost more money, mostly in clothing
Easy to navigate, wonderful products at very low prices! So much to choose from. Sometimes the sizes are confusing to figure out. Overall a worthy shopping experience!
I am very disappointed with my shopping on Wish, so I am back shopping on EBay, where you can buy everything you need, cheaper, than on Wish and always money back, if not happy with items!
Need better customer service when messaging ur message is or isn't answered I've asked questions and they have been ignored when receive feedback and another is cheaper shipping on some items as well as faster shipping
I tried to buy some stuff that I would need from Wish. I've made my purchase and waited, like expected. I've kept checking the tracking number, but after a couple weeks, the tracking number stopped tracking my order. So, I kept checking my mail and asking the mail carrier if I had any mail. No was always the answer. I even tried using their tracking website, but it only showed the outdated info.
So, be very careful on which individual store the product is coming from. There information may be different from what your confirmation email would say.
Great product love everything I ordered from with will order again also love the prices shipping could. Be cheaper but I understand you
I've gotten some really nice things from this app though only once did I order something and it never actually came. The clothes sometimes are a bit small but that's kinda to be expected since i am a bit bigger in size. Though all in all a good app to order neat things for cheap
EVERYTHING THAT I'VE BOUGHT THROUGH THIS YEAR WITH WISH TAKES A LONG TIME (AROUND 5 MONTHS) TO ARRIVE. BORING!
En general mi experiencia de compras ha sido bastante buena. Y el apoyo al cliente responde bastante rápido aunque las últimas actualizaciones no han sido tan buenas en cuanto a los pagos de los productos antes guardaba la forma de pago y era más fácil no tenía que estar entrando la información de la tarjeta y la dirección.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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