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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

NL
1 review
0 helpful votes
Follow Inge V.
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Material was oké colour not
June 14, 2018

Material was oké odered it in bleu and recieved 1 bleu and the other red so I was not satisfied at all. Luckely WISH was kind to refund the money

Date of experience: June 12, 2018
NL
1 review
1 helpful vote
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To many incorrect orders
June 14, 2018

In the short time that I'm ordering via Wish I've had some orders that were canceled by the seller or purchases that were not correct.
Example: I ordered a tablet and just received the stylus pen.
I ordered a security cam with Onvif receiver and somehow the order was canceled by the seller.
If the price was a mistake or not, In the Netherlands purchased orders with incorrect pricing must be delivered even if the seller made a mistake.

Date of experience: June 12, 2018
NL
1 review
0 helpful votes
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Very good
June 14, 2018

Wish shopping is the best i love it and i Will always do my shopping there they have good stuff thats why i love it

Date of experience: June 12, 2018
GB
1 review
1 helpful vote
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50/50
June 14, 2018

Have lost some of my things, some items come that looks nothings like the picture and the sizing isnt very accurate.

Date of experience: June 12, 2018
New York
1 review
0 helpful votes
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Okay
May 5, 2021

I love the fact that they always have what I'm looking for at a reasonable price but what I feel you need to get better is at tracking information and how long the items come after the actual purchase date. The tracking information is always horrible never precise and sometimes hard to understand so you really still don't know when your package is coming until you get a yellow slip at the door saying your package is here but it didn't fit in your mailbox please retrieve at local post office other than that I love wish and I will continue to purchase.

Date of experience: June 12, 2018
Belgium
1 review
0 helpful votes
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Livraison parfois très long
June 14, 2018

C'est bien mais il y a des articles qui mettent plus de 3 mois à arriver.
Sinon les articles sont conformes à la description en général.

Date of experience: June 12, 2018
Virginia
1 review
0 helpful votes
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Great
June 14, 2018

Very good site will shop again with this store they have very good products at a reasonable price for what you want to buy

Date of experience: June 12, 2018
Michigan
1 review
1 helpful vote
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Shipping
June 14, 2018

Some of the stuff takes so long to get. I'm still waiting on a shirt I ordered back on May 10th. I realize it's coming from China but come on.

Date of experience: June 12, 2018
Australia
1 review
0 helpful votes
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Great shopping
June 14, 2018

I am happy with wish but some products dont look like what you get EG clothing i bought what looked like a coat for winter but it was a top for a child not a grown adult

Date of experience: June 12, 2018
Spain
1 review
0 helpful votes
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Seguiré comprando porque todo funciona bien tuve un problema con el funcionamiento de un pomo de ducha y el vendedor me envío otro totalmente nuevo, así es un placer comprar sabiendo que si pasa algo te lo solucionan

Date of experience: June 12, 2018
Texas
1 review
0 helpful votes
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Great
June 14, 2018

Love shopping on wish, great prices, and great items. I love all the items they have for everybody. They have things for babies, Toddlers, young boys and girls, Teenage boys and girls, young adults. And plenty of items for men and women.

Date of experience: June 12, 2018
Australia
1 review
0 helpful votes
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Not too bad
June 14, 2018

It's ok. What you pay is what you get most times. Unfortunately what you get is not always what you think you're buying. Very hit and miss..

Date of experience: June 12, 2018
GB
1 review
0 helpful votes
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Always helpful and professional
June 14, 2018

Whenever I have an enquirery it's always dealt with in a sensitive and professional way. Ordering items is so easy and delivery times for the most times are very good

Date of experience: June 12, 2018
Portugal
1 review
0 helpful votes
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Experience With Wish
June 14, 2018

Easy to work,
Good deals,
Like the app is very easy to search to install and use
Good experience overall.

Date of experience: June 12, 2018
GB
1 review
0 helpful votes
Follow Steph J.
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Love the selection of craft items at a fraction of the price of elsewhere. Wish delivery was faster as a couple of times I've ordered the same thing twice because it takes so long I can't remember what I've ordered

Date of experience: June 12, 2018
NL
1 review
0 helpful votes
Follow Dominic E.
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Overall great trustworthy shops in Wish, delivery differs from each other, you can have one shop who take alot time to deliver the product up to a month and the other within 2 weeks depending on location and handling. Just be sure to check the review of each product for customer satisfaction so you know how others have rated it.

Date of experience: June 12, 2018
Turkiye
1 review
0 helpful votes
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Excellent Shopping Experience
June 14, 2018

Every product you get reaches your hand as it looks on the site. The shipment is pretty fast. The product reaches your hand either on time or before time. Customer Service can answer your own language by email.

Date of experience: June 12, 2018
Australia
1 review
0 helpful votes
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Great buying for patient buyers
June 14, 2018

Great gear and prices but expect to wait for your purchases to arrive. Mainly Asian sizes for clothing.

Date of experience: June 12, 2018
Virginia
1 review
0 helpful votes
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Reaching anyone sucks.
June 14, 2018

Things order come in tightly taped plastic bags, squashing what you order. Being told one thing meaning another. Commercials show receiving product in boxes, I never did, nor did others whom order.

Date of experience: June 12, 2018
Iowa
2 reviews
0 helpful votes
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Excellent service
June 14, 2018

Excellent service and great productsi am very happy with all the products i have bought from wieh, thank you.

Date of experience: June 12, 2018