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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Material was oké odered it in bleu and recieved 1 bleu and the other red so I was not satisfied at all. Luckely WISH was kind to refund the money
In the short time that I'm ordering via Wish I've had some orders that were canceled by the seller or purchases that were not correct.
Example: I ordered a tablet and just received the stylus pen.
I ordered a security cam with Onvif receiver and somehow the order was canceled by the seller.
If the price was a mistake or not, In the Netherlands purchased orders with incorrect pricing must be delivered even if the seller made a mistake.
I love the fact that they always have what I'm looking for at a reasonable price but what I feel you need to get better is at tracking information and how long the items come after the actual purchase date. The tracking information is always horrible never precise and sometimes hard to understand so you really still don't know when your package is coming until you get a yellow slip at the door saying your package is here but it didn't fit in your mailbox please retrieve at local post office other than that I love wish and I will continue to purchase.
C'est bien mais il y a des articles qui mettent plus de 3 mois à arriver.
Sinon les articles sont conformes à la description en général.
Very good site will shop again with this store they have very good products at a reasonable price for what you want to buy
I am happy with wish but some products dont look like what you get EG clothing i bought what looked like a coat for winter but it was a top for a child not a grown adult
Seguiré comprando porque todo funciona bien tuve un problema con el funcionamiento de un pomo de ducha y el vendedor me envío otro totalmente nuevo, así es un placer comprar sabiendo que si pasa algo te lo solucionan
Love shopping on wish, great prices, and great items. I love all the items they have for everybody. They have things for babies, Toddlers, young boys and girls, Teenage boys and girls, young adults. And plenty of items for men and women.
It's ok. What you pay is what you get most times. Unfortunately what you get is not always what you think you're buying. Very hit and miss..
Whenever I have an enquirery it's always dealt with in a sensitive and professional way. Ordering items is so easy and delivery times for the most times are very good
Easy to work,
Good deals,
Like the app is very easy to search to install and use
Good experience overall.
Love the selection of craft items at a fraction of the price of elsewhere. Wish delivery was faster as a couple of times I've ordered the same thing twice because it takes so long I can't remember what I've ordered
Overall great trustworthy shops in Wish, delivery differs from each other, you can have one shop who take alot time to deliver the product up to a month and the other within 2 weeks depending on location and handling. Just be sure to check the review of each product for customer satisfaction so you know how others have rated it.
Every product you get reaches your hand as it looks on the site. The shipment is pretty fast. The product reaches your hand either on time or before time. Customer Service can answer your own language by email.
Great gear and prices but expect to wait for your purchases to arrive. Mainly Asian sizes for clothing.
Things order come in tightly taped plastic bags, squashing what you order. Being told one thing meaning another. Commercials show receiving product in boxes, I never did, nor did others whom order.
Excellent service and great productsi am very happy with all the products i have bought from wieh, thank you.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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