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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Cheap pieces, Small sizes
June 14, 2018

You get what you pay for.
Shipping costs are horrific.
Asian sizes. Must order 3-4 sizes up.
Some stuff is great, some is just trash.

Date of experience: June 12, 2018
GB
1 review
0 helpful votes
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Shopping with mix feelings
June 14, 2018

Poor customer service, wish don't response to customers complain, no matter how small in money is paid for a product it should be appreciated, at times product sent is different from what was advertise but when a complaint is sent there will be no response and that allow the sellers to do what they like.

Date of experience: June 12, 2018
South Carolina
1 review
0 helpful votes
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Lots of different things
June 14, 2018

They have many things but sometimes u will not get what the pic shows. Watch the shipping cost and dont be in a rush to get an item.

Date of experience: June 12, 2018
Portugal
1 review
0 helpful votes
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Muito bom
June 14, 2018

Uma boa compra
Loja com grande descrição dos produtos
Rapido na entrega
Produtos bem descritos
Recomenda

Date of experience: June 12, 2018
Brazil
1 review
0 helpful votes
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Rastreamento
June 14, 2018

Poderia melhorar o rastreamento. Tá demorando muito e aí poderíamos saber onde está demorando. Tem mercadoria que recebi e não consegui avaliar... e varias que estão na rua e eu não sei por onde anda.

Date of experience: June 12, 2018
Canada
1 review
0 helpful votes
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Shipping
June 14, 2018

Shipping is way too expensive. Would rider again but shipping is way too much.my order is ok like vey much thank u

Date of experience: June 12, 2018
Denmark
1 review
0 helpful votes
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You get what you pay for.
June 14, 2018

I think Wish is a very good place to buy smaller things like jewelry, decorations, some clothes and such. However, you need to be very aware of reviews, since there are many shops who advertise with stolen images, and thus you might not always get exactly what you expect. And most things are (as expected) rather cheap quality to match the low prices. Keep that in mind.

Date of experience: June 12, 2018
New Mexico
1 review
0 helpful votes
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Deceiving
June 14, 2018

There are a lot of items that wish sells that on pictures look one way but when mailed they look another way for example Items I bought for the waist another exemple is Jewelry it says it is silver but as time goes by it starts to peel off and it is not silver. When Wish asks for a review they shouldn't ask for it right away they should wait a month to post a review and see if the product worked out for them. I will no longer be purchasing any items from this site "Wish"!

Date of experience: June 12, 2018
Canada
1 review
0 helpful votes
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Great site
June 14, 2018

Well packaged and it came early... love this site and have recommended to friends and family when they need that unique item.

Date of experience: June 12, 2018
Canada
1 review
0 helpful votes
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Je suis content du service dans ma langue en français et les Photos montrer sont identiques à ce que je reçois

Date of experience: June 12, 2018
Spain
1 review
0 helpful votes
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Nada contenta
June 14, 2018

Cuando compras algo, estas esperando que llegue y cuando no llegan, después de haberlo esperado mas de un mes, esta muy bien que te reembolsen. Pero yo cuando compro algo es porque quiero que me llegue.

Date of experience: June 12, 2018
RU
1 review
0 helpful votes
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Шикарно
June 14, 2018

Очень нравится ваш сайт, буду и дальше у вас заказывать! Все очень нравится, если что-то не так, возвращают деньги

Date of experience: June 12, 2018
Germany
1 review
0 helpful votes
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Prima Versandhandel
June 14, 2018

Ich bin bisher noch nicht enttäuscht worden, es hat alles prima geklappt. Die Ware ist okay und preiswert. Weiter so, ich kann Kritiker dieser Plattform nicht verstehen.

Date of experience: June 12, 2018
Italy
1 review
0 helpful votes
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Good experience and good deals
June 14, 2018

Everything i have bought was perfect for me and for my friends!
Always arrived before the date suggested and every piece was perfectly packaged so no broken or ruined stuff!

Date of experience: June 12, 2018
France
1 review
0 helpful votes
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Clothes are too small in general but products are good and quality is ok. Delivery depends on products. Sometimes too long

Date of experience: June 12, 2018
Martinique
1 review
0 helpful votes
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Très bien
June 14, 2018

Très satisfaite de wish. Je ne vais plus dans les magasins. Les articles arrivent avant la date prévue.

Date of experience: June 12, 2018
Australia
1 review
0 helpful votes
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Wishing
June 14, 2018

Overall great. Few hiccups along the way but all rectified very quickly.
Some items have taken too long for delivery.

Date of experience: June 12, 2018
Australia
1 review
0 helpful votes
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Love to shop
June 14, 2018

I find wish offer a lot of products.My purchases that i have been really pleased with have been the jewellery, fasinators and the pair of red shoes, Hug boots with the indian feathers, also the knitted headbands. The three items of clothing i purchased have not been the best. Im 5ft 5inches and weigh 54kgs and the leggings with lace insert wont pass my hips too short in the crutch.

Date of experience: June 12, 2018
Italy
1 review
0 helpful votes
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Ottimo sito
June 14, 2018

Acquistato diverse cose e di generi diversi. Mi sono sempre trovata molto bene. Anche labbigliamento che ho già lavato più volte e di materiale buono, pur avendolo pagato poco!
Grazie WISH.

Date of experience: June 12, 2018
Canada
1 review
0 helpful votes
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I do like to buy in Wish
June 14, 2018

Still waiting for one unreceived order. Rest of it came in good time and perfect condition. Thank you

Date of experience: June 12, 2018