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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Even though I measured myself and checked the size chart for each item, I still had a few items that were way too small and one that was a totally different color! If Wish vendors brought their sizing in line with U.S. sizes, it would be more palatable! I usually wear a 1X and it's humiliating to order 5 and 6 X's!
I love shopping on wish. My only issue is there are 3 items I never received. And 2 arrived broken. But was credited for the 3 items. And some items you wait over a month for and the quality was not worth it. But the good products out weigh the bad.
Comprar en wish me encanta, en general el tiempo de espera no fue demasiado, los productos de buena calidad con relación al precio
No matter how large I order the cloth they seem to not fit properly. I love everything else all the gadgets and things
Mi experiencia siempre a sido muy buena. Son muy negligentes cada vez que llega una mercamcia que no sieve.
Ik heb veel gekocht bij WISH en ben tevrede met een ding zouw ik graag veranderd willen zien dat zijn de kleding maten doe gewoon de VS.EU.En niet op meten wat er vaak bij staat het komt dan op maat xxl uit en dat heb ik niet in de EU zijn de mensen groter en dikker dat vind ik wel eens jammer wand dan bestel ik iets en dan pas ik het niet ondanks dat ik presies heb gedaan bij het voor beeld van hoe je moet meten maar ik ben voor de rest heel erg en zeer tevrede over WISH jullie hebben zoveel leuke dingen dat het ik graag alles bekijk. MVG Rianne Hulscher CARPEDIEM.
Very pleased with my purchase item came sooner than expected and a very good price, highly recommend.
Great bargains, some issues with quality (depending on the merchant) and long waits, but overall some great finds and whenever there is a product you don't get, Wish refunds the item.
WISH is easy to maneuver around, easy to shop & many things come quickly. It would be great if ALL their products shipped & arrived quickly!
Relação preço qualidade muito boa, quando há alguma dúvida ou reclamação a equipa de Atendimento é rápida e eficaz a resolver.
Gosto muito, vou continuar a usar.
So far I've had very good results shopping on wish. They are great at refunding my money on the rare occasion I have an issue. Thank you.
Just one thing I want to add to this. Nothing is free. I see adds that are free so that people will click on it. But if a person is smart enough the person should look. It is cheaper to buy the priced one than the free because its cheaper. And one other thing. When theres an add on Facebook or anywhere else and I can see it was just a few dollars, wow great deal so of course you click on it then the price is tripled.
It's either a hit or miss when it comes to wish. Fortunately I had more hit than misses...
Great selection of products from clothing to electronics and shows but shipping is too costly and should not be that varied.
Half come on time some never came at all. Some was good quality. Some was garbage. Dont look at pictures because most are a trick to get you to order something but not what is in picture
Everything I've ever ordered, I've received except for one time. I was very disappointed, but I still order. Keep up the good work!
La livraison est vraiment trop longue 2 mois. C'est pourquoi je ne commande pas souvent. A chaque fois je me dis que ça va être mieux mais non. Désappointé par vôtre livraison dommage car j'aime beaucoup vos produits. Carole
Have to be careful of certain things it gives a price on the picture saying there's 34 in a pack for what ever price until you click on it then for that 34 it cost more.
I just want to say that the site is good but I haven't received some of the items that I ordered could someone tell me why in why they don't come on the date that it's supposed to come thank you
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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