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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Michigan
1 review
0 helpful votes
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Wish.com
May 5, 2021

Even though I measured myself and checked the size chart for each item, I still had a few items that were way too small and one that was a totally different color! If Wish vendors brought their sizing in line with U.S. sizes, it would be more palatable! I usually wear a 1X and it's humiliating to order 5 and 6 X's!

Date of experience: June 12, 2018
Minnesota
1 review
0 helpful votes
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Great place to shop.
June 14, 2018

I love shopping on wish. My only issue is there are 3 items I never received. And 2 arrived broken. But was credited for the 3 items. And some items you wait over a month for and the quality was not worth it. But the good products out weigh the bad.

Date of experience: June 12, 2018
Argentina
1 review
0 helpful votes
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Excelente experiencia!
June 14, 2018

Comprar en wish me encanta, en general el tiempo de espera no fue demasiado, los productos de buena calidad con relación al precio

Date of experience: June 12, 2018
North Carolina
1 review
0 helpful votes
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No matter how large I order the cloth they seem to not fit properly. I love everything else all the gadgets and things

Date of experience: June 12, 2018
Puerto Rico
1 review
0 helpful votes
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I like it
June 14, 2018

Mi experiencia siempre a sido muy buena. Son muy negligentes cada vez que llega una mercamcia que no sieve.

Date of experience: June 12, 2018
NL
1 review
0 helpful votes
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Heel tevrede en blij met WISH
June 14, 2018

Ik heb veel gekocht bij WISH en ben tevrede met een ding zouw ik graag veranderd willen zien dat zijn de kleding maten doe gewoon de VS.EU.En niet op meten wat er vaak bij staat het komt dan op maat xxl uit en dat heb ik niet in de EU zijn de mensen groter en dikker dat vind ik wel eens jammer wand dan bestel ik iets en dan pas ik het niet ondanks dat ik presies heb gedaan bij het voor beeld van hoe je moet meten maar ik ben voor de rest heel erg en zeer tevrede over WISH jullie hebben zoveel leuke dingen dat het ik graag alles bekijk. MVG Rianne Hulscher CARPEDIEM.

Date of experience: June 12, 2018
GB
1 review
0 helpful votes
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Just what i needed
June 14, 2018

Very pleased with my purchase item came sooner than expected and a very good price, highly recommend.

Date of experience: June 12, 2018
Ireland
3 reviews
0 helpful votes
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Overall satisfied
June 14, 2018

Great bargains, some issues with quality (depending on the merchant) and long waits, but overall some great finds and whenever there is a product you don't get, Wish refunds the item.

Date of experience: June 12, 2018
Illinois
1 review
0 helpful votes
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Pleasant experience!
June 14, 2018

WISH is easy to maneuver around, easy to shop & many things come quickly. It would be great if ALL their products shipped & arrived quickly!

Date of experience: June 12, 2018
Portugal
1 review
0 helpful votes
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Relação preço qualidade muito boa, quando há alguma dúvida ou reclamação a equipa de Atendimento é rápida e eficaz a resolver.
Gosto muito, vou continuar a usar.

Date of experience: June 12, 2018
Illinois
1 review
0 helpful votes
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Love wish.
June 14, 2018

So far I've had very good results shopping on wish. They are great at refunding my money on the rare occasion I have an issue. Thank you.

Date of experience: June 12, 2018
Florida
1 review
0 helpful votes
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Excelent
June 14, 2018

My experience shopping in wish is excelent the products are to high quality and the shipping is ver y fast

Date of experience: June 12, 2018
Canada
2 reviews
0 helpful votes
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Happy but...
June 14, 2018

Just one thing I want to add to this. Nothing is free. I see adds that are free so that people will click on it. But if a person is smart enough the person should look. It is cheaper to buy the priced one than the free because its cheaper. And one other thing. When theres an add on Facebook or anywhere else and I can see it was just a few dollars, wow great deal so of course you click on it then the price is tripled.

Date of experience: June 12, 2018
Canada
1 review
0 helpful votes
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It's either a hit or miss.
June 14, 2018

It's either a hit or miss when it comes to wish. Fortunately I had more hit than misses...

Date of experience: June 12, 2018
Canada
1 review
0 helpful votes
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Good shopping experience
June 14, 2018

Great selection of products from clothing to electronics and shows but shipping is too costly and should not be that varied.

Date of experience: June 12, 2018
Canada
1 review
0 helpful votes
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Many orders
June 14, 2018

Half come on time some never came at all. Some was good quality. Some was garbage. Dont look at pictures because most are a trick to get you to order something but not what is in picture

Date of experience: June 12, 2018
Canada
1 review
0 helpful votes
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Excellent place to shop online!
June 14, 2018

Everything I've ever ordered, I've received except for one time. I was very disappointed, but I still order. Keep up the good work!

Date of experience: June 12, 2018
Canada
1 review
0 helpful votes
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Livraison trop longue
June 14, 2018

La livraison est vraiment trop longue 2 mois. C'est pourquoi je ne commande pas souvent. A chaque fois je me dis que ça va être mieux mais non. Désappointé par vôtre livraison dommage car j'aime beaucoup vos produits. Carole

Date of experience: June 12, 2018
New York
1 review
0 helpful votes
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It's ok
June 14, 2018

Have to be careful of certain things it gives a price on the picture saying there's 34 in a pack for what ever price until you click on it then for that 34 it cost more.

Date of experience: June 12, 2018
Georgia
1 review
0 helpful votes
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I just want to say that the site is good but I haven't received some of the items that I ordered could someone tell me why in why they don't come on the date that it's supposed to come thank you

Date of experience: June 12, 2018