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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

North Carolina
1 review
0 helpful votes
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Great shopping app
June 14, 2018

Excellent shopping app hve been extremly satisfied with the service and the products are of excellent quality!

Date of experience: June 12, 2018
Ireland
1 review
0 helpful votes
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Ok to deal with. Disappointed with the quality of some items I received. Saw a single duvet cover it was 6 euro to buy yet postage was 17 euro so where's the savings?

Date of experience: June 12, 2018
Italy
1 review
0 helpful votes
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Buona app
June 14, 2018

Sono rimasto sempre soddisfatto da questa applicazione e dal sistema di acquisto, nonostante le piccole pecche.

Date of experience: June 12, 2018
New Jersey
1 review
0 helpful votes
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My favorite shopping site!
May 5, 2021

I order almost every week. Any problems with orders have been taken care of quickly and efficiently.

Date of experience: June 12, 2018
New York
1 review
0 helpful votes
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Thanks Wish.
June 14, 2018

Very satisfied with their service. A+. Always attentive and supported. Customer service is great and very efficient.

Date of experience: June 12, 2018
Canada
1 review
0 helpful votes
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Quality and likeliness
June 14, 2018

The clothes I ordered were never the same as the picture, the fabric was different, the style was not the same, and it was much cheaper looking than the picture, I was more disappointed over the last few years with what I've ordered then I was happy, this is why I've deleted the app and I am not ordering from wish again.

Date of experience: June 12, 2018
Canada
1 review
0 helpful votes
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Great selection of products
June 14, 2018

Cheap and arrives on time and if something is wrong they take action right away. Unlike some other sites. I do quite a bit of shopping online I tried few websites but i still have refunds that i am waiting for but here they do it fast.

Date of experience: June 12, 2018
Illinois
1 review
0 helpful votes
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WI Wtf
June 14, 2018

I'm tired of the misrepresentation of items. Also, they take to long to get here and if its not what I ordered its to expensive to send back. I've had several items that don't come at all! I spent I think more than a 1000. 00 it would be nice to get a good discount one of these days. I mean a better one than offered now.

Date of experience: June 12, 2018
New York
1 review
0 helpful votes
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Very much like the ease of shopping on the website, I like the many items that are available, the variety, and such great pricing... when I get a piece of jewelry, or gadget, or something thats not clothing size specific, I absolutely love that! Unfortunately, some items fit, but the majority of the clothing items are just too small even at the huge sizes that I order to overcompensate, they are still too small... luckily I have a daughter who was able to wear them and I dont have to go through the hassle of returning them.

Date of experience: June 12, 2018
Canada
1 review
0 helpful votes
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Unreliable
June 14, 2018

Ordering on Wish is almost like a gamble. I ordered two earphones around the same time. One arrived and one is about a month late and will most likely never arrive. Not satisfied with this.

Date of experience: June 12, 2018
New Jersey
1 review
0 helpful votes
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WISH- mixed review
June 14, 2018

Some of the products purchased on WISH were very good values for the $. Low cost. Shipping can be high. Often takes a month or more to arrive at your home. However, yesterday looked at a few items that said free. When I went to order they were $11. Another top advertised for $5 was $13 when I went to purchase the item. That sounds like bait & switch.

Date of experience: June 12, 2018
Brazil
1 review
0 helpful votes
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Satisfação
June 14, 2018

Muito satisfeita com os produtos e com o prazo.
Estou recebendo aos poucos, mas não tie nenhum problema com a empresa de entregas.

Date of experience: June 12, 2018
Missouri
1 review
0 helpful votes
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Addicted to Deals
June 14, 2018

I check the app everyday to see what deals or things might be found. You have to know going in that anything you buy is most likely going to be a no-name version. Customer support is really good about refunds and corrections. I really wish you could filter or sort the search results better. Sometimes you get the most random items in the results.

Date of experience: June 12, 2018
South Carolina
1 review
0 helpful votes
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Frustrating!
June 14, 2018

You see 1 item at say $1.00 with shipping at $3.00. Then look more see the SAME item for FREE and shipping only $1.00. Why are people price gouging? Stop! Makes me want to find another shopping source... having to look at a 1000 items to get the cheapest price!

Date of experience: June 12, 2018
Italy
2 reviews
2 helpful votes
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No problems
June 14, 2018

I haven't never trouble. I have bought several products: time of delivery is long but this is clearly written. It is important to read carefully the advertisment to avoid problems.

Date of experience: June 12, 2018
Faroe Islands
1 review
0 helpful votes
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I love buying from you Wish
June 14, 2018

Im very satisfied because right now i have ordered over 30 orders from Wish just because the products Are amazing & Yeah

Date of experience: June 12, 2018
Texas
3 reviews
0 helpful votes
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Love Wish
June 14, 2018

Wish is that a good place to buy things that are needed and also the guarantees and return are very easy and your refunds are fast I will buy from this company a lot

Date of experience: June 12, 2018
GB
1 review
0 helpful votes
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Good quality items
June 14, 2018

I ordered a few items most got to me early except one but that got stuck in customs, I could follow the items through the tracker on the site.
All in all it was very good and very cheap, I will definitely use wish again

Date of experience: June 12, 2018
Peru
1 review
0 helpful votes
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Cosas interesantes, bajo precio.
June 14, 2018

La experiencia con Wish ha sido buena, pero es preciso que aseguren más el medio de distribución y entrega. Ahí está el punto débil.

Date of experience: June 12, 2018
Florida
1 review
0 helpful votes
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When you shop on Wish, you can browse thousands of affordable items, and you can shop without worries - a fast and friendly customer service will solve all your ordering issues!

Date of experience: June 12, 2018