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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Excellent shopping app hve been extremly satisfied with the service and the products are of excellent quality!
Ok to deal with. Disappointed with the quality of some items I received. Saw a single duvet cover it was 6 euro to buy yet postage was 17 euro so where's the savings?
I order almost every week. Any problems with orders have been taken care of quickly and efficiently.
Very satisfied with their service. A+. Always attentive and supported. Customer service is great and very efficient.
The clothes I ordered were never the same as the picture, the fabric was different, the style was not the same, and it was much cheaper looking than the picture, I was more disappointed over the last few years with what I've ordered then I was happy, this is why I've deleted the app and I am not ordering from wish again.
Cheap and arrives on time and if something is wrong they take action right away. Unlike some other sites. I do quite a bit of shopping online I tried few websites but i still have refunds that i am waiting for but here they do it fast.
I'm tired of the misrepresentation of items. Also, they take to long to get here and if its not what I ordered its to expensive to send back. I've had several items that don't come at all! I spent I think more than a 1000. 00 it would be nice to get a good discount one of these days. I mean a better one than offered now.
Very much like the ease of shopping on the website, I like the many items that are available, the variety, and such great pricing... when I get a piece of jewelry, or gadget, or something thats not clothing size specific, I absolutely love that! Unfortunately, some items fit, but the majority of the clothing items are just too small even at the huge sizes that I order to overcompensate, they are still too small... luckily I have a daughter who was able to wear them and I dont have to go through the hassle of returning them.
Ordering on Wish is almost like a gamble. I ordered two earphones around the same time. One arrived and one is about a month late and will most likely never arrive. Not satisfied with this.
Some of the products purchased on WISH were very good values for the $. Low cost. Shipping can be high. Often takes a month or more to arrive at your home. However, yesterday looked at a few items that said free. When I went to order they were $11. Another top advertised for $5 was $13 when I went to purchase the item. That sounds like bait & switch.
Muito satisfeita com os produtos e com o prazo.
Estou recebendo aos poucos, mas não tie nenhum problema com a empresa de entregas.
I check the app everyday to see what deals or things might be found. You have to know going in that anything you buy is most likely going to be a no-name version. Customer support is really good about refunds and corrections. I really wish you could filter or sort the search results better. Sometimes you get the most random items in the results.
You see 1 item at say $1.00 with shipping at $3.00. Then look more see the SAME item for FREE and shipping only $1.00. Why are people price gouging? Stop! Makes me want to find another shopping source... having to look at a 1000 items to get the cheapest price!
I haven't never trouble. I have bought several products: time of delivery is long but this is clearly written. It is important to read carefully the advertisment to avoid problems.
Im very satisfied because right now i have ordered over 30 orders from Wish just because the products Are amazing & Yeah
Wish is that a good place to buy things that are needed and also the guarantees and return are very easy and your refunds are fast I will buy from this company a lot
I ordered a few items most got to me early except one but that got stuck in customs, I could follow the items through the tracker on the site.
All in all it was very good and very cheap, I will definitely use wish again
La experiencia con Wish ha sido buena, pero es preciso que aseguren más el medio de distribución y entrega. Ahí está el punto débil.
When you shop on Wish, you can browse thousands of affordable items, and you can shop without worries - a fast and friendly customer service will solve all your ordering issues!
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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