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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

France
1 review
0 helpful votes
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I like wish
June 14, 2018

J ai commandé plusieurs fois sur wish et a par 2 ou 3 petits soucis pas tres importants, dans l ensemble c est un bon site voir meme excelent pour certains articles qu l on peut trouver en magasin en France a des prix 3 a 4 fois plus cher!

Date of experience: June 12, 2018
GB
1 review
0 helpful votes
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Mostly good experience with them.
June 14, 2018

Some things take longer as coming from a different country. Never had a problem with anything I've ordered. Well worth a try!

Date of experience: June 12, 2018
GB
1 review
0 helpful votes
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Fantastic
June 14, 2018

Lots of great quality items at low prices!
What more could you want.
Ive managed to make my flat look amazing with items off Wish.

Date of experience: June 12, 2018
District of Columbia
2 reviews
0 helpful votes
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A lot if things r bull$#*!
June 14, 2018

A lot of things are counterfeit they only make the clothes in Asian size they don't think about how the different races have different sizes or even that women are different sizes and especially not short and small Bilt the only thing that I don't have a problem with is makeup but accessories and clothing and purses and handbags they are bull crap baby counterfeit it's always something wrong with something it's a whole lot y'all need to fix if it wasn't for y'all having good makeup lipstick eyelashes things like that I wouldn't be shopping here

Date of experience: June 12, 2018
Florida
1 review
0 helpful votes
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Ridiculous bureaucracy.
June 14, 2018

I shop mainly on Geek.com (a "portal" rebranding of Wish.com) because for some unthinkable reason, Wish.com required me to send "verification documents" before they will "allow" me to shop there! Yet, at Geek.com (again, this is wish.com with a different "skin"... it's really just wish.com with a slightly different marketing focus... even the packaging has wish.com on it!), just providing a valid method of payment was more than sufficient! (Like *all* legitimate online shopping businesses... even Amazon!). Why in the *world* would you need additional verification of who I am? So I just refuse to shop at a store with such idiotic practices! Sorry... but you don't need the information you are asking for... and trying to pass it off as "protecting" me is beyond insulting! I smell fraud and identity theft!

Date of experience: June 12, 2018
Colombia
1 review
0 helpful votes
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Faltaron varios articulos
June 14, 2018

Buenos días. Hice dos compras con algunos días de diferencia y de los 20 artículos que compre aun no me han llegado 8.

Date of experience: June 12, 2018
Serbia
1 review
0 helpful votes
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Great shopping
June 14, 2018

It it very convenient and affordable. It always arrives on time. There is a great offer and various products.

Date of experience: June 12, 2018
Pennsylvania
2 reviews
0 helpful votes
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For the low
June 14, 2018

It's a nice place to get good prices. You have to be patient waiting for your purchases but it's worth it.

Date of experience: June 12, 2018
Chile
1 review
0 helpful votes
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Descontenta con wish
June 14, 2018

Sorry, but i`m not white in english.
Mi experiencia no fué del todo satisfactoria ya que varios de mi pedidos llegaron rotos o simplemente no llegaron, no tuve suerte en mis compras, ó demoraron demasiado.-

Date of experience: June 12, 2018
Michigan
2 reviews
0 helpful votes
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Delivery was so so
June 14, 2018

The wigs delivery was fast but I have gotten empty bags on some stuff I ordered and I am still waiting on stuff I ordered many months ago that I have never gotten. I have gotten none of the makeup I ordered

Date of experience: June 12, 2018
Guadeloupe
1 review
0 helpful votes
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Trésor bien
June 14, 2018

Je voulais remercier wish bien que par moment ce qu'on commande cest on ne reçoit pas mais avec yeux ils trouve toujours une solution

Date of experience: June 12, 2018
Canada
1 review
0 helpful votes
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Plutôt satisfaisant
June 14, 2018

C`est très bien, j`aime beaucoup Wish, nous avons un très bon service, c`est juste un peu long avant de recevoir nos choses, mais à part de ça c`est très bien.

Date of experience: June 12, 2018
GB
1 review
0 helpful votes
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First Class
June 14, 2018

Never had a problem shopping on Wish, there's a huge selection of items to choose from at incredible prices

Date of experience: June 12, 2018
Jamaica
1 review
0 helpful votes
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Great job
June 14, 2018

My personal experience with wish is totally wonderful, no complain at all, I am 100% satisfied, big up wish

Date of experience: June 12, 2018
Georgia
1 review
0 helpful votes
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Easy and fun
June 14, 2018

I enjoy browsing for new items. It is easy and fun to shop. As long as I am diligent about reading the item descriptions to ensure I am purchasing what I want I have very good experiences shopping on Wish. It would be easier if some shops didn't use misleading pictures that can confuse the consumer on what is being sold.

Date of experience: June 12, 2018
Canada
1 review
0 helpful votes
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Customer satisfaction
June 14, 2018

Expected more from some items ordered but overall i'm still satisfied with the service & delivery, i will continue to be a loyal customer!

Date of experience: June 12, 2018
Mexico
1 review
0 helpful votes
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Somehow satisfied
June 14, 2018

Sometimes my articles has no arrived, and eventhough the purchase is returned, you feel a little dissapointed

Date of experience: June 12, 2018
Nevada
2 reviews
0 helpful votes
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Very good
June 14, 2018

Its always nice to shop at wish I find a lot of stuff that I want for very good price I tell my friends all the time about this site.

Date of experience: June 12, 2018
GB
1 review
0 helpful votes
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Stay away from wish
June 14, 2018

Just a big con do not receive items and no money back order a item and get a silly phone holder which I had not ordered. Will not use again I will stay with eBay they are great unlike wish

Date of experience: June 12, 2018
Pennsylvania
1 review
0 helpful votes
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There have been very few times when something I ordered arrived late but I did receive it. This site has saved me money given me wonderful ideas and alot of great presents!

Date of experience: June 12, 2018