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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Wish is great, But wish I could receive things faster. Shipping is not bad on all this, Will be shopping more when I can
You can literally find anything you want to buy. Great prices. The shipping might take a while but its worth the wait.
I enjoy shopping! Very good return policy! Good prices. Nice products. I find interesting gadgets. If something goes wrong and I dont receive the product, I have an immediate refund. So I can rely on Wish. The customer service is very good too. Employees with understanding and fast reaction.
How much left?... It's that question that my daughters ask me when the order is a little delayed. In that I would like to see an improvement, and we know that there is fast shipping, but it is too much for a purchase of $ 2 dls. And in terms of claims we are very happy and if the product brings failure or is not what we expected always responds very kindly and returning the money, Thank you very much
I ordered two pairs of sandals and both fit fine. I was scared to order shoes online but because of the reviews they allow their shoppers to post, I found sandals that were cute and they fit!
Have found very hard to get orders now one is being held by customs. They are now wanting records, its just a mess.
Bin mit Wish bestens zufrieden. Von der Bestellung bis zur Lieferung 1A Service. Große Auswahl an Produkten. *** Super, weiter so!***
They lost items I had ordered, then tried to suggest replacement items that did not even have my size. They waited 2 months after I was supposed to have gotten items to do anything about it. NOT happy!
Very, very good things for anyone, much cheaper than in Croatia. Quality is great and shipping is very fast :)
Bonjour, jusqua ce jour jai ètè satisfaite de mes commandes. Cependant 2 colis contenant plus dune vingtaine de mes articles commandès snt perdus (colis numeros *******844 et *******082). Ces colis ont ètè livrès a DY INFORMATIQUE a Paris. Et cette sociètè affirme que ces colis leurs ètaient bien destinès et contenaient du matèriel informatique. Ou sont mes articles? Merck
Respectueusement
Overall I really enjoy the variety of items I find on Wish but once in awhile I get something that is poor quality but I dont pay much so it isnt that big of a deal.
Very reliable and fast shipping... the customer care are polite... and very responsive. Excellent and always positive. The orders are good and cool... love it so much. In terms of refund they are truthful...
I have had it take months to get my stuff. So some items no longer worked or fit. I ordered an outfit for my puppy. It took almost 3 months. By the time it arrived it was too small for him.
I do not receive an order a cross shoes for a 18" doll. I was waiting months and my child and she is very sad.
I used to be quite happy with the hole Wish experience, it used to be exciting looking through the mail expecting something, but recently I've found that Wish has a really poor customer service and the only thing that they can offer you is a refund, while you don't always want that, sometimes you really want what you ordered.
Same as the poor customer service, they lack controls over the stores and things they publish, for example, the store publishes a bunch of pictures of sunglasses, the description states that you will get a pair of sunglasses, the package contents state the same and after 2 or 3 months of wait you get on the mail a sunglass protective bag... Even worse, you try to get to the sunglasses you purchased to see where did it said that you would get a sunglass bag and the item is no longer available for consultation!
Wish used to be a nice place to shop, but now, I'm really not inclined to buy or recommend Wish to any other person
I have been satisfied with all my purchases, only had a long waiting experience with some items! Easy to buy and pay and love the fact that I do get discount the more I purchase.
Keurig verpakt, wel maar 1 paar dus niet als op de foto 5 paar sokken. De sokken dragen prettig. Het pakketje was wel lang onder weg.
Excellent equipment quality. Good pivoting and swing. Rapid response to handling. I would recommend buying this item. Several other sizes could be offered for purchase.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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