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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Sometimes the product are not the best but we already know that for the price, but wish team they are super on customer service, Ill keep shopping from them just for the wonderful customers service that they give to you
The only issue is my own lack of metrics. The products are fine when I can find my size. The quality is good and I will continue to use the site.
Hay muchos artículos que no son lo que describen y llevan a engaño al consumidor. Deberían verificar mejor los ar
My order arrived in a timely manner and was exactly what I wanted. It was also easy to shop on this website.
Very good service. Attractively done and nicely advertised. Just wish did not lose my orders. Still waiting for some of them. Thank you for your attention. Yarn still not come or the beads.
Some items arrived on or before stated date, others didnt arrive at all.
Quality varies hugely. Sizing isnt always accurate but generally good.
Asked to return an item and was sent an email but the return address sticker was not attached. Ive emailed twice to ask for it with no response. What happens if the return by date passes and then I cannot return the item, which seems like if nobody answers my emails!
I order something June of last year and never received. By the time I thought about and contacted someone they said it had be been too long there was nothing they could do.
Items were sent to Ocho Rios Post Office i was not informed and the item s were return item # RQ *******9700 large Gray
And ******* CN. Kindly informed if same will be returne or i will be re-embursed
I order several item but is por quality and some order they come wrong. After 10 days I still wait one of the refund, witch till now I don't receive yet. Long time to come and you never know if you got the right order.
Returned a $30 item. Never received a refund because they couldnt locate the item in their warehouse. I requested the label from the app, there should have been a way to find it. Ive returned items before and never had this issue.
I love to by many produkts on wish... but a long time ago... i am lost my Passwort... and become no new... i am rite more and more letters on e mail... i wait for any payed produks... but i can not see it.
So i must make a new Profil... and the old... *******@t-online.de is i think over.
My englisch is not so fine... sorry.
Mit freundlichen grüßen Macro Lajendecker
Most everything has come on time or before! I did have a pair of earrings come in damaged and they responded quickly and refunded quickly! My only complaint is when a price is listed on a product but then once it's added to the cart the price jumps higher and not because it's a different color or size or something. This is very misleading and a waist of my time. And this has happened with several different types of items. So then I just don't buy.
Would love to have the option of faster delivery. That would certainly make a huge difference to me
Atendentes educados, corteses, com respostas rápidas quando questionados. Quando solicitamos reembolso por não termos recebido o produto comprado é realizado em tempo hábil.
Very unsatisfide as ive not sold anything on either ebay or any of the other sites that ive tryed, and ive still got the items
HE COMPRADO VARIAS VECES Y DE LAS CUALES LAS VECES QUE HAN LLEGADO LOS PRODUCTOS ESTOY SATISFECHA PERO IGUAL HA HABIDO ALGUNOS PRODUCTOS QUE NO ME LLEGAN.
I am a long time WISH customer and they have taken excellent care of me. Every issue is handled fast. I am a life long shopper now.
Kupując u jednego sprzedawcy płacę za dwie przesylki, a powinno być za jedną. Poza tym wszystko w porządku.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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