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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Spain
1 review
0 helpful votes
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Sometimes
June 14, 2018

I'm still waiting for package that I ordered in January. Sometimes it comes earlier, others never. About the items I agree they are good, but sometimes is not exactly what they are advertising

Date of experience: June 12, 2018
Ohio
1 review
0 helpful votes
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Over all experience was fine still waiting on some items. Still looking for other item at good prices.

Date of experience: June 12, 2018
Spain
1 review
0 helpful votes
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It's actually good buying cheap things in Wish but the sometimes sellers just have to be downright idiot about it. For ex: posting pictures and you thought you will have the same exact product but alas, it's opposite day. All in all, no problem. Because now I see the couriers are updating every time they can, or maybe it depends on the courier.

Date of experience: June 12, 2018
Massachusetts
1 review
0 helpful votes
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Wrong order
June 14, 2018

They sent something other than what I ordered. First I had to send a picture of the wrong item. A couple of days later they wanted a picture if the shipibg label from the package. I had already thrown it away. It took a long time but I was refunded for the purchase. I never did get the item I wanted. The shipping takes so long I didn't want to bother to try again.

Date of experience: June 12, 2018
Poland
1 review
0 helpful votes
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Ocena za
June 14, 2018

Kupuję wiele produktów z waszej, platformy jednak nie wszystkie towary są prawidłowo prowadzone jeśli chodzi o śledzenie przesyłek. Jednak cieszy fakt że w sytuacji braku towaru, pieniądze za towar są zwracane na konto właściciela. Ogólnie reszta bez zastrzeżeń. Dziękuję za dostarczane produkty.

Date of experience: June 12, 2018
Colombia
1 review
0 helpful votes
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ENTREGA DE PRODUCTOS
June 14, 2018

Hola, de la atencion al cliente y rembolsos no tengo quejas pero al realizar una compra hay expectativas de recibo de producto y cuando no llegan les quitan las ganas a uno de seguir comprando porq se espera bastante tiempo y uno quiere el producto y terminamos realizadno desembolsos. Por ello no he vuelto a comprar.

Date of experience: June 12, 2018
Spain
1 review
0 helpful votes
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Fantastico
June 14, 2018

Todo ok. Muy buen articulo. Lo recomiendo seguro tanto articulo como vendedor. Espero comprar mas veces saludos

Date of experience: June 12, 2018
GB
1 review
0 helpful votes
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Fantastic
June 14, 2018

Great deals fast delivery great customer service thank you wish always a pleasure to do business will buy again very soon

Date of experience: June 12, 2018
South Africa
1 review
0 helpful votes
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Sometimes it's not what they advertised its totally the opposite, it's not a true site and I cant understand what is taking them so long to send the items

Date of experience: June 12, 2018
Colorado
1 review
0 helpful votes
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My Order
June 14, 2018

I ordered 4 swimsuits from them and when I got them they were all real small and I read all the reviews and they said that they fit real good but for me they were way to small not happy with any of the clothing I ordered

Date of experience: June 12, 2018
Puerto Rico
1 review
0 helpful votes
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Muy satisfecho hasta hora
June 14, 2018

Lo que no me convence es que Wish no tiene para las compras de enviar Prioritario de dos a tres dias. Se tardan mucho en llegar los paquetes.

Date of experience: June 12, 2018
Puerto Rico
1 review
0 helpful votes
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Excelente
June 14, 2018

A great experience buying in Wish. A sido una buena experiencia, articulos necesarios a buen precio.

Date of experience: June 12, 2018
Brazil
1 review
0 helpful votes
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Ótimo
June 14, 2018

A chegada dos pedidos são bem demorados, porém chegam. Os valores são justos, e qualidade é de acordo com o valor pago.

Date of experience: June 12, 2018
Mexico
1 review
0 helpful votes
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Late shipping
June 14, 2018

All my orders were late. They came 2 months after the receiving date and in most of the cases the products were bad, nothing like the picture or they were broken. Horrible experience. I do not recommend buy on wish anymore

Date of experience: June 12, 2018
Spain
1 review
0 helpful votes
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Cómodo
June 14, 2018

He realizado bastantes pedidos y estoy bastante satisfecha con las compras. Lo único que falta es algo de rapidez, tardan mucho en llegar los productos.

Date of experience: June 12, 2018
Sweden
1 review
0 helpful votes
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Lot of problems with delivery...
June 14, 2018

About every 5 package dont come...
And some of sellers they change deliverycompany then we try another time with things we wanna have...?!?

Date of experience: June 12, 2018
Virginia
1 review
0 helpful votes
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I didn't appreciate being notified after I requested a refund for being past due my delivery date that I had to wait two more weeks, that is totally unfair to the consumer. You should take the time to send an informative e mail.

Date of experience: June 12, 2018
Poland
1 review
0 helpful votes
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Good stuff experience
June 14, 2018

I like variety of avaliable things. I would like to have more accurate search, and more specific description of the items. Also it would be good to have items that are in progress in separate folder than this that already arrived. People that are working for wish help are very helpful.

Date of experience: June 12, 2018
Slovenia
1 review
0 helpful votes
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Fast delivery
June 14, 2018

Fast response in a case od aditional question... fast delivery... very suprised and happy... will by again

Date of experience: June 12, 2018
Canada
1 review
0 helpful votes
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I am addicted to this site
June 14, 2018

I have been shopping on Wish for some time now. Except for a few items that were not exactly what I had ordered everything else was great. Great customer service when I contacted with a question.

Date of experience: June 12, 2018