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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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I'm still waiting for package that I ordered in January. Sometimes it comes earlier, others never. About the items I agree they are good, but sometimes is not exactly what they are advertising
Over all experience was fine still waiting on some items. Still looking for other item at good prices.
It's actually good buying cheap things in Wish but the sometimes sellers just have to be downright idiot about it. For ex: posting pictures and you thought you will have the same exact product but alas, it's opposite day. All in all, no problem. Because now I see the couriers are updating every time they can, or maybe it depends on the courier.
They sent something other than what I ordered. First I had to send a picture of the wrong item. A couple of days later they wanted a picture if the shipibg label from the package. I had already thrown it away. It took a long time but I was refunded for the purchase. I never did get the item I wanted. The shipping takes so long I didn't want to bother to try again.
Kupuję wiele produktów z waszej, platformy jednak nie wszystkie towary są prawidłowo prowadzone jeśli chodzi o śledzenie przesyłek. Jednak cieszy fakt że w sytuacji braku towaru, pieniądze za towar są zwracane na konto właściciela. Ogólnie reszta bez zastrzeżeń. Dziękuję za dostarczane produkty.
Hola, de la atencion al cliente y rembolsos no tengo quejas pero al realizar una compra hay expectativas de recibo de producto y cuando no llegan les quitan las ganas a uno de seguir comprando porq se espera bastante tiempo y uno quiere el producto y terminamos realizadno desembolsos. Por ello no he vuelto a comprar.
Todo ok. Muy buen articulo. Lo recomiendo seguro tanto articulo como vendedor. Espero comprar mas veces saludos
Sometimes it's not what they advertised its totally the opposite, it's not a true site and I cant understand what is taking them so long to send the items
I ordered 4 swimsuits from them and when I got them they were all real small and I read all the reviews and they said that they fit real good but for me they were way to small not happy with any of the clothing I ordered
Lo que no me convence es que Wish no tiene para las compras de enviar Prioritario de dos a tres dias. Se tardan mucho en llegar los paquetes.
A chegada dos pedidos são bem demorados, porém chegam. Os valores são justos, e qualidade é de acordo com o valor pago.
All my orders were late. They came 2 months after the receiving date and in most of the cases the products were bad, nothing like the picture or they were broken. Horrible experience. I do not recommend buy on wish anymore
He realizado bastantes pedidos y estoy bastante satisfecha con las compras. Lo único que falta es algo de rapidez, tardan mucho en llegar los productos.
About every 5 package dont come...
And some of sellers they change deliverycompany then we try another time with things we wanna have...?!?
I didn't appreciate being notified after I requested a refund for being past due my delivery date that I had to wait two more weeks, that is totally unfair to the consumer. You should take the time to send an informative e mail.
I like variety of avaliable things. I would like to have more accurate search, and more specific description of the items. Also it would be good to have items that are in progress in separate folder than this that already arrived. People that are working for wish help are very helpful.
Fast response in a case od aditional question... fast delivery... very suprised and happy... will by again
I have been shopping on Wish for some time now. Except for a few items that were not exactly what I had ordered everything else was great. Great customer service when I contacted with a question.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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