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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Greece
1 review
0 helpful votes
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Very good
June 14, 2018

Not all the shops are excellent but most of them are. Some times different things come than i ordered

Date of experience: June 12, 2018
Italy
1 review
0 helpful votes
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Bene ma non benissimo
June 14, 2018

Consiglio a tutti wish perche ha buoni prezzi e oggetti di buona qualità l'unico problema è che spesso non arrivano gli oggetti però devo dire che se succede ti rimborsano sempre

Date of experience: June 12, 2018
GB
1 review
0 helpful votes
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Meestal goef
June 14, 2018

De micro-SD-kaarten blijken niet allemaal goed. Ook zou ik graag makkelijker kunnen aangeven wanneer ik iets ontvangen heb.

Date of experience: June 12, 2018
South Africa
1 review
0 helpful votes
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Average
June 14, 2018

One or two stalls doing false advertising.
Delivery period could be quicker.
Customer assistance excellent.
Overall good shopping experience

Date of experience: June 12, 2018
Australia
1 review
0 helpful votes
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I love shopping on wish
June 14, 2018

All products I have ordered Im happy with, but if any problems they really do have your back, the prices and delivery times are good, trouble free shopping

Date of experience: June 12, 2018
Germany
1 review
0 helpful votes
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Both cards not functionaly
June 14, 2018

I order 2 sd cards 64gb and both of them came only with 4 gb. And many other Items are broken (bluetooth speaker and co)I Will not buy something more from Wish. You have to Check your Stores!

Date of experience: June 12, 2018
Hungary
1 review
0 helpful votes
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Nem minden az aminek látszik.
June 14, 2018

Többször vagyok elégedetlen. Vagy nem jön meg vagy nem olyat kapok mint amit hirdetnek. 10-ből csak 4-szer nem csalódtam sajnos.

Date of experience: June 12, 2018
France
1 review
0 helpful votes
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Mes achat sur Wish.
June 14, 2018

Produits d'un très bon rapport qualité-prix. Articles parfois difficiles voir impossible à trouver ailleurs. Livraison un longue (mais arrivant parfois bien avant la date prévue). Objets correspondants bien aux descriptions faites. Bon contact avec les vendeurs. Wish est un site que je recommande à mes amis car j'achéte sur se site en toute confiance.

Date of experience: June 12, 2018
Germany
1 review
0 helpful votes
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Most Times perfect
June 14, 2018

Good products, best price anderen very good trouble-shouting when required! Ich made good ecperiences with WISH

Date of experience: June 12, 2018
Canada
1 review
0 helpful votes
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Some of the items I ordered did not show up at all. Wish is avoiding the issue and keep telling me that I have received it. I will be trying to get help from PayPal to get my money back.

Date of experience: June 12, 2018
Spain
1 review
0 helpful votes
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Im sorry cant find the order
June 14, 2018

In doing this it would make things a lot easier if you zhowed a picture or said what it was.
On the whole im very happy with all i have bought any problems ive had have been sorted without fuss. I do not like the new format when you are trying to get on to customer support it would say a lot of problems if we could tell you in our own words. Yesterday you lost an order because i could say what i required.

Date of experience: June 12, 2018
Spain
1 review
0 helpful votes
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Satisfied
June 14, 2018

Hay cosas que no se ajustan a lo solicitado, color, tamaño. Las tallas de ropa suelen ser pequeñas. Y el tiempo de recepción en la mayoría de los casos, es excesivo.

Date of experience: June 12, 2018
Ireland
1 review
0 helpful votes
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I love Wish
June 14, 2018

Whenever I need something I can usually find it on Wish. Takes a little time to get to my house but its worth it

Date of experience: June 12, 2018
NL
1 review
0 helpful votes
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Easy ordering
June 14, 2018

Easy to order and use. Some descriptions of product a bit vague and product picture not the same as the final product, delivery time sometimes long, sometimes incredible fast, but in general very good

Date of experience: June 12, 2018
Sweden
1 review
0 helpful votes
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Feedback
June 14, 2018

The proposal is that support team can remind when product is not received and 30 days from purchasing are coming. I have some cases when product was bought and nothing is result - no product no money return. If provided a lot of purchasing it is difficult to control all terms. In general is good evaluation.

Date of experience: June 12, 2018
France
1 review
0 helpful votes
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Nul
June 14, 2018

Ma derniére commande... sera la derniére ces chaussures sont... nulles impossible a porter et ne correspondent pas a la description sur le site. Adieu

Date of experience: June 12, 2018
Ireland
1 review
0 helpful votes
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Hard to know what you are getting
June 14, 2018

I find it hard to find out exactly what i am getting on some products a s the descriptions can be vague.

Date of experience: June 12, 2018
NL
2 reviews
1 helpful vote
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Bijna
June 14, 2018

Ook als er incidenteel iets mis gaat wordt je uitermate goed geholpen prima hoor. Waar je goed aan moet wennen is de langere termijn van levering, maar je wordt ook verrast door zeer snelle levering. Dus algemeen een goed werkend en klant vriendelijk bedrijf

Date of experience: June 12, 2018
Switzerland
1 review
0 helpful votes
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Commande pas reçu
June 14, 2018

Deux articles de la commande ne sont jamais arrivé et wish refuse de me rembourser, malgré mes signalements.

Date of experience: June 12, 2018
GB
1 review
0 helpful votes
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Not very happy
June 14, 2018

I have found several items damaged, also ordered items which have never arrived which is very bad. It has got me wondering if I should look for another site to order some items.

Date of experience: June 12, 2018