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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Alot of my orders have been very late or have not arrived. Some dont even have tracking numbers or up to date tracking info its very frustrating
And I have a good sweet time shopping in wish because all items i buy for my children they are very happy with it and me too.
Very impressed with the service and speed of resolving any issues that may pop up. I fully intend to use Wish much more in the future!
The postage I paid for the products I purchased was exorbitant considering the products themselves were of a very cheap quality. I will not be shopping from Wish again.
I still have not received them and l am very unhappy about it you have never let me down before as l have always trusted in Wish before l really want these items but seem to be getting nowhere.
Late and sometimes not receiving order at all. A side from poor shipping and poorly made Products just sick of wasting my money
I'm satisfied with the products WISH. Not all products are ok, but the the most are good. The clothes are not the highest quality. The shoes are ok. The other products is super.
It was a wonderful experience being able to just browse for things you need and finding them up to 90% cheaper than in your home country. However a down side was the wait for them to arrive.
It is very different what arrives at what you buy on the website, many other packages do not arrive or arrive three months later. Shipping is not reliable.
The only good thing is that you get the money back
Good customer service and responsible. Easy to buy items. Most deliveries are fine and I have not had any trouble with receiving them.
An excellent source for information on a craft that I have recently taken up and Wish has helped me with many ideas
Reliable sellers, large choice of articles, very good prices, and fast reimbursements in case of trouble. Questions are answered very fast and very politely. You find lots of unusual but useful products. This is why I love Wish!
Vendeurs sérieux, beaucoup de choix d'articles, très bons prix, remboursements rapides en cas de souci.
Réponses aux questions rapides aussi et très polies.
On y trouve des produits insolites et pratiques.
J'aime beaucoup Wish pour toutes ces raisons.
Odile
I've had a great experience when shopping for cute items on Wish. The products arrive (eventually) and are mostly as described on the website. I like that they offer a variety of items I cannot find in my homeland for a fraction of the cost. I've only had two bad experiences with different suppliers on Wish. They sent the wrong items (earrings instead of a necklace and a pink dress instead of a blue dress), but considering what I paid for them it wasn't a major financial loss. I've recommended Wish to many of my friends and I continue to purchase things here and there for my students as incentives to work harder.
Je n'ai pas été très déçu de mes achats et je pense continuer à acheter sur ce site! On trouve de tout et à des prix intéressants!
Goedemorgen tablet gaat niet goed niet angepast eur. Norme heft mail gestuurd, geen antwoord, ik kop niets meer op uw site. Heeft boete gekregen van douane 50euro, da's genoeg ambroise
Articolo come da descrizione, prezzo ottimo, ce da aspettare ma e arrivato nei tempi previsti sono molto soddisfatto
Most of the time the products have recieved have been good couple of wallets I gave as gifts didnt last long and a bag just kind of came apart But overall the experience has been ok couple of little items didnt get here I put that down to the postel service here
I really loved to shopping on wish but there was some orders that never came, yes you send me my money back but i waited two months and didn't get waht i wanted, and this made me several times angry.
That took so long I've forgotten
What im rating! But most things i have recieved on Wish i have been very happy with
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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