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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

South Africa
1 review
0 helpful votes
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Orders are late or dont arrive
June 14, 2018

Alot of my orders have been very late or have not arrived. Some dont even have tracking numbers or up to date tracking info its very frustrating

Date of experience: June 12, 2018
France
1 review
0 helpful votes
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Comfortable and peace
June 14, 2018

And I have a good sweet time shopping in wish because all items i buy for my children they are very happy with it and me too.

Date of experience: June 12, 2018
GB
1 review
0 helpful votes
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The customer comes first always
June 14, 2018

Very impressed with the service and speed of resolving any issues that may pop up. I fully intend to use Wish much more in the future!

Date of experience: June 12, 2018
GB
1 review
0 helpful votes
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The postage I paid for the products I purchased was exorbitant considering the products themselves were of a very cheap quality. I will not be shopping from Wish again.

Date of experience: June 11, 2018
GB
3 reviews
0 helpful votes
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Dress and ring
June 14, 2018

I still have not received them and l am very unhappy about it you have never let me down before as l have always trusted in Wish before l really want these items but seem to be getting nowhere.

Date of experience: June 11, 2018
New York
1 review
0 helpful votes
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Missing lots of orders
June 14, 2018

Late and sometimes not receiving order at all. A side from poor shipping and poorly made Products just sick of wasting my money

Date of experience: June 11, 2018
Romania
1 review
0 helpful votes
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Somewhat Satisfied
June 14, 2018

I'm satisfied with the products WISH. Not all products are ok, but the the most are good. The clothes are not the highest quality. The shoes are ok. The other products is super.

Date of experience: June 11, 2018
Slovenia
1 review
0 helpful votes
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Low prices great quality.
June 14, 2018

It was a wonderful experience being able to just browse for things you need and finding them up to 90% cheaper than in your home country. However a down side was the wait for them to arrive.

Date of experience: June 11, 2018
Spain
1 review
0 helpful votes
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Bad buy
June 14, 2018

It is very different what arrives at what you buy on the website, many other packages do not arrive or arrive three months later. Shipping is not reliable.
The only good thing is that you get the money back

Date of experience: June 11, 2018
Australia
1 review
0 helpful votes
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Good experience
June 14, 2018

Good customer service and responsible. Easy to buy items. Most deliveries are fine and I have not had any trouble with receiving them.

Date of experience: June 11, 2018
Australia
1 review
0 helpful votes
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IDEAS FOR DOT PAINTING
June 14, 2018

An excellent source for information on a craft that I have recently taken up and Wish has helped me with many ideas

Date of experience: June 11, 2018
France
1 review
0 helpful votes
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Wish is great! Wish c'est super!
June 14, 2018

Reliable sellers, large choice of articles, very good prices, and fast reimbursements in case of trouble. Questions are answered very fast and very politely. You find lots of unusual but useful products. This is why I love Wish!

Vendeurs sérieux, beaucoup de choix d'articles, très bons prix, remboursements rapides en cas de souci.
Réponses aux questions rapides aussi et très polies.
On y trouve des produits insolites et pratiques.
J'aime beaucoup Wish pour toutes ces raisons.

Odile

Date of experience: June 11, 2018
GB
1 review
0 helpful votes
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Happy
June 14, 2018

Never had any problems with wish great site the postage is about a month to arrive but well worth waiting for

Date of experience: June 11, 2018
South Africa
1 review
0 helpful votes
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Cute items on offer
June 14, 2018

I've had a great experience when shopping for cute items on Wish. The products arrive (eventually) and are mostly as described on the website. I like that they offer a variety of items I cannot find in my homeland for a fraction of the cost. I've only had two bad experiences with different suppliers on Wish. They sent the wrong items (earrings instead of a necklace and a pink dress instead of a blue dress), but considering what I paid for them it wasn't a major financial loss. I've recommended Wish to many of my friends and I continue to purchase things here and there for my students as incentives to work harder.

Date of experience: June 11, 2018
France
1 review
0 helpful votes
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Satisfait dans l'ensemble!
June 14, 2018

Je n'ai pas été très déçu de mes achats et je pense continuer à acheter sur ce site! On trouve de tout et à des prix intéressants!

Date of experience: June 11, 2018
Belgium
2 reviews
1 helpful vote
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Tabet
June 14, 2018

Goedemorgen tablet gaat niet goed niet angepast eur. Norme heft mail gestuurd, geen antwoord, ik kop niets meer op uw site. Heeft boete gekregen van douane 50euro, da's genoeg ambroise

Date of experience: June 11, 2018
Italy
1 review
0 helpful votes
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Molto soddisfacente
June 14, 2018

Articolo come da descrizione, prezzo ottimo, ce da aspettare ma e arrivato nei tempi previsti sono molto soddisfatto

Date of experience: June 11, 2018
Australia
1 review
0 helpful votes
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Fairly happy customer
June 14, 2018

Most of the time the products have recieved have been good couple of wallets I gave as gifts didnt last long and a bag just kind of came apart But overall the experience has been ok couple of little items didnt get here I put that down to the postel service here

Date of experience: June 11, 2018
Germany
1 review
0 helpful votes
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I really loved to shopping on wish but there was some orders that never came, yes you send me my money back but i waited two months and didn't get waht i wanted, and this made me several times angry.

Date of experience: June 11, 2018
Spain
1 review
0 helpful votes
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My review
June 14, 2018

That took so long I've forgotten
What im rating! But most things i have recieved on Wish i have been very happy with

Date of experience: June 11, 2018