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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

South Africa
1 review
0 helpful votes
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Hit or miss
June 14, 2018

Products are okay. Delivery is not great. Didn't get a lot of my items. But I did get refunds for most. Unfortunately some of them I didn't.

Date of experience: June 11, 2018
New Zealand
1 review
0 helpful votes
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Happy enough
June 14, 2018

Do your homework before you buy, and remember taxes to be added to the total amount. Keep your packaging if you have problems with damage /wrong item sent.

Date of experience: June 11, 2018
GB
1 review
0 helpful votes
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Great service
June 14, 2018

Wish is easy to use some of the products are not as high qoulaty but still really good for what they have just wish that the shipping was abit quicker

Date of experience: June 11, 2018
GB
1 review
0 helpful votes
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It's bad.
June 14, 2018

You have to wait s long time for your item. When it don't arrive in the time expected you need to wait a few days more. Then they don't issue you a refund. Saying it pass the refund date. Never going to use them again.

Date of experience: June 11, 2018
Spain
1 review
0 helpful votes
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Always excellent service
June 14, 2018

Very impressed with variety of goods, prices, and service. Only downside is the length of time it takes to get here. Some of that is Spanish postal system can't do much about that though!

Date of experience: June 11, 2018
Czechia
1 review
0 helpful votes
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Oblečení
June 14, 2018

I would appreciate the clothes to indicate what material they are. Whether it's cotton or polyester, etc. Or, for example - bought a product. The top and bottom of the tracksuit was deceptively flipped in the picture, but in fact only the top was sold. I did not understand the product description, so I was screamed. This comes to me as a fraudulent act. If one thing is sold so that only the thing that is sold is photographed. Thank you. Otherwise I'm happy.
Uvítal bych, aby u oblečení bylo uvedeno z jakého je materiálu. Zda je z bavlny nebo polyesteru atd. Nebo například - koupil produkt. Na obrázku bylo klamavě vyfocen vršek i spodek teplákové soupravy, ale ve skutečnosti se prodával jen vršek. Z popisu produktu jsem to nepochopil, takže jsem se napálil. Tohle mě přijde jako podvodné jednání. Pokud se prodává jedna věc tak ať je vyfocená jenom ta věc co se prodává. Děkuji. Jinak jsem spokojen.

Date of experience: June 11, 2018
India
1 review
0 helpful votes
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With great anxiety and enthusiasm I order stuff and wait so long for the delivery due date and nothing happens... have to keep checking the tracking info. Which most of the times doesn't make much sense. I'd appreciate if they work the logistics more.

Date of experience: June 11, 2018
South Africa
1 review
0 helpful votes
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Overall nice site to buy from. Waiting time should be reduced. I know they try their best and this is a worldwide site that can cause things to go wrong. Currently my lost items is 30 percent of goods bought.

Date of experience: June 11, 2018
Sweden
1 review
0 helpful votes
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Nerver have any problem whit The stores on Wish.
Only whit postnord they make some stuff disappear so very happy whit Wish and The stores

Date of experience: June 11, 2018
Switzerland
1 review
0 helpful votes
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There are some great buys on wish but every so often the items are too good to be true and i have been dissapointed more then once with bad copied products or damaged goods. Lately i have received goods that were not at all representative of the description so be aware that this can happen. It is worth its money so i dont complain only when the goods are damaged then it is fair to ask for refunds. I still love wish and am a loyal customer

Date of experience: June 11, 2018
California
1 review
0 helpful votes
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Experience With Wish
June 14, 2018

So far so good... Hope to stay like this or even better. From supplier side it would be better to have a more accurate description about the product and the quantity that is shipped.

Date of experience: June 11, 2018
GB
1 review
0 helpful votes
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Debs
June 14, 2018

I was very happy to shop with wish every thing you order it come it some thing you order thing it dose not come

Date of experience: June 11, 2018
Spain
1 review
0 helpful votes
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Muy mal. Llevo esperando desde febrero por otro pedido y aún no nos llegó. Hemos pedido unos anzuelos en febrero y sólo piden disculpas por la tardanza pero a fecha de hoy siguen sin aparecer. Pocos serios.

Date of experience: June 11, 2018
Idaho
3 reviews
0 helpful votes
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Wow
June 14, 2018

I just love wish and today the mail lady ask me about the packages a lot of people are getting so I filled her in so she will be checking wish out so I spread your name always. Only down side is not getting your product that you order yes you grestful refund but much rather the item to get to me. Overall your great.

Date of experience: June 11, 2018
Canada
1 review
0 helpful votes
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Horrible shopping site. Only 30% of anything you order and have to wait for ever actually makes it to you. Horrible customer service dept as well. Impossible to talk to someone. They make it very hard to communicate with them for problems. I advise to shop elsewhere.

Date of experience: June 11, 2018
NL
1 review
0 helpful votes
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4 items not delivered
June 14, 2018

4 items not delivered.
I needeed some of the the for a cursus.
I cold not compleet of so i am not happy.

Date of experience: June 11, 2018
Norway
1 review
0 helpful votes
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Some companies delivered OK. Clothes are too Small and are not suitable for a tall Norwegian. One of my orders was not delivered at all.

Date of experience: June 11, 2018
GB
1 review
0 helpful votes
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Wish is a great place to shop if you dont mind a little wait. Products are good value for money and in most cases arrive before the due date.

Date of experience: June 11, 2018
GB
1 review
0 helpful votes
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Charged twice!
June 14, 2018

Although problem was rectified I was not impressed that I was charged twice for the Same order. Have used Wish before and never had a problem. The

Date of experience: June 11, 2018
Australia
1 review
0 helpful votes
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Shopping on the Wish site.
June 14, 2018

I am very happy shopping on the Wish site. As always with any online shopping there are good things and there are bad things that can happen but overall I am satisfied with what I purchase and the delivery times to Australia. The best about Wish is that if your item doesnt arrive they give you your money back. I will always continue to shop on this site as I can usually find what I want.

Date of experience: June 11, 2018