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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Products are okay. Delivery is not great. Didn't get a lot of my items. But I did get refunds for most. Unfortunately some of them I didn't.
Do your homework before you buy, and remember taxes to be added to the total amount. Keep your packaging if you have problems with damage /wrong item sent.
Wish is easy to use some of the products are not as high qoulaty but still really good for what they have just wish that the shipping was abit quicker
You have to wait s long time for your item. When it don't arrive in the time expected you need to wait a few days more. Then they don't issue you a refund. Saying it pass the refund date. Never going to use them again.
Very impressed with variety of goods, prices, and service. Only downside is the length of time it takes to get here. Some of that is Spanish postal system can't do much about that though!
I would appreciate the clothes to indicate what material they are. Whether it's cotton or polyester, etc. Or, for example - bought a product. The top and bottom of the tracksuit was deceptively flipped in the picture, but in fact only the top was sold. I did not understand the product description, so I was screamed. This comes to me as a fraudulent act. If one thing is sold so that only the thing that is sold is photographed. Thank you. Otherwise I'm happy.
Uvítal bych, aby u oblečení bylo uvedeno z jakého je materiálu. Zda je z bavlny nebo polyesteru atd. Nebo například - koupil produkt. Na obrázku bylo klamavě vyfocen vršek i spodek teplákové soupravy, ale ve skutečnosti se prodával jen vršek. Z popisu produktu jsem to nepochopil, takže jsem se napálil. Tohle mě přijde jako podvodné jednání. Pokud se prodává jedna věc tak ať je vyfocená jenom ta věc co se prodává. Děkuji. Jinak jsem spokojen.
With great anxiety and enthusiasm I order stuff and wait so long for the delivery due date and nothing happens... have to keep checking the tracking info. Which most of the times doesn't make much sense. I'd appreciate if they work the logistics more.
Overall nice site to buy from. Waiting time should be reduced. I know they try their best and this is a worldwide site that can cause things to go wrong. Currently my lost items is 30 percent of goods bought.
Nerver have any problem whit The stores on Wish.
Only whit postnord they make some stuff disappear so very happy whit Wish and The stores
There are some great buys on wish but every so often the items are too good to be true and i have been dissapointed more then once with bad copied products or damaged goods. Lately i have received goods that were not at all representative of the description so be aware that this can happen. It is worth its money so i dont complain only when the goods are damaged then it is fair to ask for refunds. I still love wish and am a loyal customer
So far so good... Hope to stay like this or even better. From supplier side it would be better to have a more accurate description about the product and the quantity that is shipped.
I was very happy to shop with wish every thing you order it come it some thing you order thing it dose not come
Muy mal. Llevo esperando desde febrero por otro pedido y aún no nos llegó. Hemos pedido unos anzuelos en febrero y sólo piden disculpas por la tardanza pero a fecha de hoy siguen sin aparecer. Pocos serios.
I just love wish and today the mail lady ask me about the packages a lot of people are getting so I filled her in so she will be checking wish out so I spread your name always. Only down side is not getting your product that you order yes you grestful refund but much rather the item to get to me. Overall your great.
Horrible shopping site. Only 30% of anything you order and have to wait for ever actually makes it to you. Horrible customer service dept as well. Impossible to talk to someone. They make it very hard to communicate with them for problems. I advise to shop elsewhere.
4 items not delivered.
I needeed some of the the for a cursus.
I cold not compleet of so i am not happy.
Some companies delivered OK. Clothes are too Small and are not suitable for a tall Norwegian. One of my orders was not delivered at all.
Wish is a great place to shop if you dont mind a little wait. Products are good value for money and in most cases arrive before the due date.
Although problem was rectified I was not impressed that I was charged twice for the Same order. Have used Wish before and never had a problem. The
I am very happy shopping on the Wish site. As always with any online shopping there are good things and there are bad things that can happen but overall I am satisfied with what I purchase and the delivery times to Australia. The best about Wish is that if your item doesnt arrive they give you your money back. I will always continue to shop on this site as I can usually find what I want.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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