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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Everything I have brought is good value for money good quality, unfortunately some sizes are on the small size but all in all good quality items
I never received multiple items from multiple purchases! Was told I'd get a refund to purchase the item again. That's fine except the item was now $20 Not the $1.80 as in my order. Horrible customer service.
rien a dire, j'aime bien naviger sur le site. les articles arrivent en avance, sinon, le remboursement est réalisé très rapidement.
The shop is great. Service is great. But when it arrives, custum belgium takes his time. In 2 weeks from china to belgium. But then you have 2 wait sometimes 5 weeks for delivery from custom to home
Top notch app
Top notch customer service
You are dumb if you dont shop wish
They literally have everything you want, they even have stuff you didn't know you needed
This is a brilliant cheap site but of good quality every thing that I have bought on wish I have been very satisfied with the companys and when I hadnt received it you reimbursed me
Received early and loved it. Would recommend to friends and family to purchase the item. Thanks for delivering at a fast pace. Currently excited will shop here more often.
Easy browsing, great suggestions, fast and pleasant customer support, great benefits and rewards. Really really happy with the Wish experience!
I understand there differences in sizes (for shoes and clothing), but an inch and a centimetre are the same around the world. So I dont understand why I never got anything that would fit correctly. The electronics are hit or miss, mostly miss. Tools and hardware have been good buys. The customer satisfaction department, is prompt and sure to exceed anyones expectations.
Im satisfied with 99% of all my orders. I love your quick deliveries and customer support. You guys are effective and the advertisements are clear and inviting.
Hola, me ha gustado esta pagina, por la seriedad con la que trabajan, garantizando las compras del cliente,
Debo manifestar que con respecto a los muchos pedidos que he realizado tan solo contados he recibido y los otros JAMAS RECIBI, pero felizmente reclamo y me reembolsan mi dinero., cosa que no pasa en la pagina de ALI EXPRESS. De la cual esty muy descontenta y arrepentida de haber realizado muchisimas compras. FELICITO Y LES DESEO QUE SIGAN ADELANTE, EN MI PAIS ECUADOR A MUCHAS PERSONAS SE LES ESCUCHA EXCELENTES COMENTARIOS DE WISH.
Pretty darn great app. You need to look at reviews before you buy. It just sucks with the coupons and rebates that they are timed things. Leveling up is also meaningless because anything you receive is timed. Also returns and refunds are too much of a hassle to deal with.
Décevant car on envoie des sondages non souhaités avec plusieurs relances. J'ai d'autres choses à faire que de répondre.
I ordered numerous items from your website and was shocked and disappointed and frustrated when order after order did not arrive. I was patient at first and understanding. But when it continued to happen over and over again. I became angry and am still debating if I wish to go through more. I did purchase several more items, trying to move beyond what happened, only to have it start over again of missing orders. So, as I stated earlier, I am too leery to purchase anything else from your website.
Goof but need to control the shipping charge to standard rate, things sometimes cheap but after the shipping charge become expensive, and some items is fake
Comprei vários produtos já mais de quatro meses. Até agora não recebi, Chegaram três e mais nada. Entrarei em contato e tentarei pedir o reembolso o mais breve possível.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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