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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Great value
June 19, 2018

Everything I have brought is good value for money good quality, unfortunately some sizes are on the small size but all in all good quality items

Date of experience: June 16, 2018
Pennsylvania
1 review
0 helpful votes
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Don't do it!
June 19, 2018

I never received multiple items from multiple purchases! Was told I'd get a refund to purchase the item again. That's fine except the item was now $20 Not the $1.80 as in my order. Horrible customer service.

Date of experience: June 16, 2018
ghislaine m.
France
1 review
0 helpful votes
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cf au 20 mai 2018
June 19, 2018

rien a dire, j'aime bien naviger sur le site. les articles arrivent en avance, sinon, le remboursement est réalisé très rapidement.

Date of experience: June 16, 2018
Romania
1 review
0 helpful votes
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Good
June 19, 2018

Delivery is a problem sometime, but over all you are ok. Hope in future you fix the problem with delivery

Date of experience: June 16, 2018
GB
1 review
1 helpful vote
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Bad
June 19, 2018

A lot of click- bait and false ads as the product you get is not what you've paid for.
This could be improved.

Date of experience: June 16, 2018
Belgium
1 review
0 helpful votes
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Nice shop, $#*!ty delivery
June 19, 2018

The shop is great. Service is great. But when it arrives, custum belgium takes his time. In 2 weeks from china to belgium. But then you have 2 wait sometimes 5 weeks for delivery from custom to home

Date of experience: June 16, 2018
Georgia
1 review
0 helpful votes
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Top notch app
Top notch customer service
You are dumb if you dont shop wish
They literally have everything you want, they even have stuff you didn't know you needed

Date of experience: June 15, 2018
GB
1 review
0 helpful votes
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Good site
June 19, 2018

This is a brilliant cheap site but of good quality every thing that I have bought on wish I have been very satisfied with the companys and when I hadnt received it you reimbursed me

Date of experience: June 15, 2018
Texas
1 review
0 helpful votes
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Amazing
May 5, 2021

Received early and loved it. Would recommend to friends and family to purchase the item. Thanks for delivering at a fast pace. Currently excited will shop here more often.

Date of experience: June 15, 2018
Arizona
1 review
0 helpful votes
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Nice
June 19, 2018

Great price fast shipping. Would purchase again. Love a great bargain. Lots of merchandise on youre site.

Date of experience: June 15, 2018
Croatia
1 review
0 helpful votes
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Very easy shopping!
June 19, 2018

Easy browsing, great suggestions, fast and pleasant customer support, great benefits and rewards. Really really happy with the Wish experience!

Date of experience: June 15, 2018
Canada
1 review
0 helpful votes
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Duane Parfitt
June 19, 2018

I understand there differences in sizes (for shoes and clothing), but an inch and a centimetre are the same around the world. So I dont understand why I never got anything that would fit correctly. The electronics are hit or miss, mostly miss. Tools and hardware have been good buys. The customer satisfaction department, is prompt and sure to exceed anyones expectations.

Date of experience: June 15, 2018
Norway
1 review
0 helpful votes
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Wonderful guys!
June 19, 2018

Im satisfied with 99% of all my orders. I love your quick deliveries and customer support. You guys are effective and the advertisements are clear and inviting.

Date of experience: June 15, 2018
Ecuador
1 review
0 helpful votes
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SATISFECHA POR SU TRABAJO
June 19, 2018

Hola, me ha gustado esta pagina, por la seriedad con la que trabajan, garantizando las compras del cliente,
Debo manifestar que con respecto a los muchos pedidos que he realizado tan solo contados he recibido y los otros JAMAS RECIBI, pero felizmente reclamo y me reembolsan mi dinero., cosa que no pasa en la pagina de ALI EXPRESS. De la cual esty muy descontenta y arrepentida de haber realizado muchisimas compras. FELICITO Y LES DESEO QUE SIGAN ADELANTE, EN MI PAIS ECUADOR A MUCHAS PERSONAS SE LES ESCUCHA EXCELENTES COMENTARIOS DE WISH.

Date of experience: June 15, 2018
Iowa
1 review
0 helpful votes
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But theres a catch
June 19, 2018

Pretty darn great app. You need to look at reviews before you buy. It just sucks with the coupons and rebates that they are timed things. Leveling up is also meaningless because anything you receive is timed. Also returns and refunds are too much of a hassle to deal with.

Date of experience: June 15, 2018
Belgium
1 review
0 helpful votes
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Sondage à la con
June 18, 2018

Décevant car on envoie des sondages non souhaités avec plusieurs relances. J'ai d'autres choses à faire que de répondre.

Date of experience: June 15, 2018
New York
1 review
1 helpful vote
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Too many missing purchases.
June 18, 2018

I ordered numerous items from your website and was shocked and disappointed and frustrated when order after order did not arrive. I was patient at first and understanding. But when it continued to happen over and over again. I became angry and am still debating if I wish to go through more. I did purchase several more items, trying to move beyond what happened, only to have it start over again of missing orders. So, as I stated earlier, I am too leery to purchase anything else from your website.

Date of experience: June 15, 2018
Australia
1 review
0 helpful votes
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My order
June 18, 2018

Pleasant experience and items were up to my expectations. Will shop again. Everything was well made. Thank you.

Date of experience: June 15, 2018
Singapore
1 review
0 helpful votes
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Goof but need to control the shipping charge to standard rate, things sometimes cheap but after the shipping charge become expensive, and some items is fake

Date of experience: June 15, 2018
Brazil
1 review
0 helpful votes
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Não chega
June 18, 2018

Comprei vários produtos já mais de quatro meses. Até agora não recebi, Chegaram três e mais nada. Entrarei em contato e tentarei pedir o reembolso o mais breve possível.

Date of experience: June 15, 2018