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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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The picture i saw for the product was different from what i got. So annoying. And i ordered for another product tulle material of about 10yards and i was sent something not up to 5yards
Always satisfied with merchandise. Good quality! Whenever dissatisfied, Wish is always eager to refund money!
Many items I order, are not received in a timely manner. I ften will ask for a refund as it comes too late..
Jederzeit zufrieden gewesen bisher. Wenn mal was nicht passt oder sonst etwas reklamiert wird, gibt es unproblematisch das Geld zurück.
Every time I place an order, half the items never arrived. Most of which were gifts. What is the point of shopping with Wish if items don't arrive?
Je suis très satisfait
Les produit son bon et le service est parfait.
Par contre recevoir les items c est un peu long
Merci wish
Continuez votre bon travail
Loads of choice and good quality products. Just need to upgrade your delivery times. Customer service is brilliant but I don't like the new automated system.
It is always good experience with wish. Very good website some time items come very early than the given shipping time. Customers support is best
Still the best among other online shopping
Platform. Fast delivery and item cheap and good. Customer service is prompt and helpful at all times
Mostly happy with my purchases except for a couple of items that are not true sizes (too small than actually claimed) and quality of materials (too sheer or flimsy that tears after one wear).
My experience with wish has always been happy and delighted, I am impressed with their custom and promptness and reliability. I have recommended wish to all of my friends, and they, too, have bennifitted from wish. Thank-you wish, I am constantly looking for new bargains.
Hasta la fecha no recibo mi producto creo que fui esafado y fue el primer producto que compre con otros productos no tube problemas
Items have always arrived on time and packaged very secure. The items are just like they are pictures in the advertisement. Only one thing have I ordered that didn't have all the functions as described but I've learned the seller describes the function of the product in the description and any buyer should take the time to read that description thoroughly before purchasing. All in all, I like the business, the products, and the service.
Still waiting for multiple products. Been waiting for about 3 mos. They have contacted me and said working on the error. Now I still sit here a nd wait. I love shopping here. Please rectify this situation quickly. I will not order anything else till I receive the items that I have already paid for.
Thank you
Half the stuff doesn't arrive... but always get refund... only 30day guarantee... so if faulty... tuff luck
Wish is a relatively cheap site to buy products. The service they give isnt great however rather than deal with an issue they will refund you and hope you dont want the item. Ive had some ok stuff from there but mostly its cheap alternatives until you can buy what you actually want
Love to shop on Wish it have some good things on the app for hunting fishing hicking. The app have it all that your need also for the home garden.
I wouldve rated Wish a 5 except for 2 things. First, they need to write more descriptions with inches instead of centimeters. And second, lower some of the shipping rates!
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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