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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

GB
1 review
0 helpful votes
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Displayed wrong picture
June 18, 2018

The picture i saw for the product was different from what i got. So annoying. And i ordered for another product tulle material of about 10yards and i was sent something not up to 5yards

Date of experience: June 15, 2018
Illinois
1 review
0 helpful votes
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Always satisfied with merchandise. Good quality! Whenever dissatisfied, Wish is always eager to refund money!

Date of experience: June 15, 2018
Canada
1 review
0 helpful votes
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Shipment is too slow.
June 18, 2018

Many items I order, are not received in a timely manner. I ften will ask for a refund as it comes too late..

Date of experience: June 15, 2018
Germany
1 review
0 helpful votes
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Das beste Kauferlebnis
June 18, 2018

Jederzeit zufrieden gewesen bisher. Wenn mal was nicht passt oder sonst etwas reklamiert wird, gibt es unproblematisch das Geld zurück.

Date of experience: June 15, 2018
South Africa
1 review
0 helpful votes
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Disappointed
June 18, 2018

Every time I place an order, half the items never arrived. Most of which were gifts. What is the point of shopping with Wish if items don't arrive?

Date of experience: June 15, 2018
Canada
1 review
0 helpful votes
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Wish experience
June 18, 2018

Je suis très satisfait
Les produit son bon et le service est parfait.
Par contre recevoir les items c est un peu long
Merci wish
Continuez votre bon travail

Date of experience: June 15, 2018
GB
1 review
0 helpful votes
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A great place to shop.
June 18, 2018

Loads of choice and good quality products. Just need to upgrade your delivery times. Customer service is brilliant but I don't like the new automated system.

Date of experience: June 15, 2018
Australia
1 review
0 helpful votes
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Always good
June 18, 2018

It is always good experience with wish. Very good website some time items come very early than the given shipping time. Customers support is best

Date of experience: June 15, 2018
Singapore
1 review
0 helpful votes
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Best on line shopping
June 18, 2018

Still the best among other online shopping
Platform. Fast delivery and item cheap and good. Customer service is prompt and helpful at all times

Date of experience: June 15, 2018
Australia
1 review
0 helpful votes
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Happy Customer
June 18, 2018

Mostly happy with my purchases except for a couple of items that are not true sizes (too small than actually claimed) and quality of materials (too sheer or flimsy that tears after one wear).

Date of experience: June 15, 2018
New Zealand
1 review
0 helpful votes
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Review, as per experience..
June 18, 2018

My experience with wish has always been happy and delighted, I am impressed with their custom and promptness and reliability. I have recommended wish to all of my friends, and they, too, have bennifitted from wish. Thank-you wish, I am constantly looking for new bargains.

Date of experience: June 15, 2018
Peru
1 review
0 helpful votes
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Ud412272316cn
June 18, 2018

Hasta la fecha no recibo mi producto creo que fui esafado y fue el primer producto que compre con otros productos no tube problemas

Date of experience: June 15, 2018
Illinois
1 review
0 helpful votes
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Great shopping experience
June 18, 2018

Items have always arrived on time and packaged very secure. The items are just like they are pictures in the advertisement. Only one thing have I ordered that didn't have all the functions as described but I've learned the seller describes the function of the product in the description and any buyer should take the time to read that description thoroughly before purchasing. All in all, I like the business, the products, and the service.

Date of experience: June 15, 2018
Massachusetts
1 review
0 helpful votes
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Good
June 18, 2018

Still waiting for multiple products. Been waiting for about 3 mos. They have contacted me and said working on the error. Now I still sit here a nd wait. I love shopping here. Please rectify this situation quickly. I will not order anything else till I receive the items that I have already paid for.
Thank you

Date of experience: June 15, 2018
Mexico
1 review
0 helpful votes
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Muy buena
June 18, 2018

Buena, pero mis compras anteriores no me han llegado, tengo más de dos meses esperando unos pedidos y no logran llegar

Date of experience: June 15, 2018
GB
1 review
0 helpful votes
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Half the stuff doesn't arrive...
June 18, 2018

Half the stuff doesn't arrive... but always get refund... only 30day guarantee... so if faulty... tuff luck

Date of experience: June 15, 2018
GB
1 review
0 helpful votes
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You get what you pay for
June 18, 2018

Wish is a relatively cheap site to buy products. The service they give isnt great however rather than deal with an issue they will refund you and hope you dont want the item. Ive had some ok stuff from there but mostly its cheap alternatives until you can buy what you actually want

Date of experience: June 15, 2018
Denmark
1 review
0 helpful votes
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A great shopping app
June 18, 2018

Love to shop on Wish it have some good things on the app for hunting fishing hicking. The app have it all that your need also for the home garden.

Date of experience: June 15, 2018
Pennsylvania
1 review
0 helpful votes
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Wouldve been a 5
June 18, 2018

I wouldve rated Wish a 5 except for 2 things. First, they need to write more descriptions with inches instead of centimeters. And second, lower some of the shipping rates!

Date of experience: June 15, 2018
Australia
1 review
0 helpful votes
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Refund
June 18, 2018

Very helpful and understanding with the refund after waiting over 7 weeks. I love the great prices on With.

Date of experience: June 15, 2018