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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
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Sehr schön und ich liebe sehr
June 18, 2018

Sehr geehrte Damen und Herren,
Ich bin sehr glücklich, mit Ihnen zu verhandeln,
Ich habe viele von euch, die ich sehr mag.
Vielen Dank im voraus.
Mit freundlichen grüßen

Sido Jihan

Date of experience: June 15, 2018
Australia
1 review
0 helpful votes
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Happy customer
June 18, 2018

Overall I am impressed with wish, most times receiving my items before the due time & very happy and if I dont receive items by the set date, I am happy that I get my money in full back including the postage sent. What more could you ask for?

Date of experience: June 15, 2018
Italy
1 review
0 helpful votes
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Perfect e-commerce
June 18, 2018

Always happy to deal with this site. Always satisfied with products and sellers. Highly recommended to everyone

Date of experience: June 15, 2018
Pennsylvania
3 reviews
0 helpful votes
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Pretty much satisfied
June 18, 2018

For the most part I have been very pleased. The quality is pretty good too. Still waiting for a ring ordered almost two months ago, but I do hope it will be taken care of.

Date of experience: June 15, 2018
South Africa
1 review
0 helpful votes
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Late parcels
June 18, 2018

Hi, parcels order online over a period of time, 55, parcels to date, and not one 1 has arrived. Refunded was given to me. Not any notification was sent to me. When it is time for the parcel to arrive, check where the item is, find out the parcel is still in transit.
I am not very happy with wish now.

Date of experience: June 15, 2018
Vermont
1 review
0 helpful votes
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It's fun to go through and pick out little things gs that remind you of people and they are affordable to purchase.

Date of experience: June 15, 2018
Singapore
1 review
0 helpful votes
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Trustworthy
June 18, 2018

Fast on delivery than u expect, quality is suits for the price, promt replies if u have a question or complain

Date of experience: June 15, 2018
Canada
1 review
0 helpful votes
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Very satisfied!
June 18, 2018

The most important thing for Wish is to make the customers happy.
And thats what they do!
I'm never effraid to by at Wish, I always know that I'm gonna be satisfied!
I just totally recommend them!

Date of experience: June 15, 2018
New Jersey
1 review
0 helpful votes
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The place that has it all.
June 18, 2018

I have been extremely happy shopping with wish. Quality products and there is something for everyone.

Date of experience: June 15, 2018
France
1 review
0 helpful votes
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Site plein de bonnes affaires
June 18, 2018

Site très fourni, très varié, pour tous les goûts et tous les porte-monnaie. Les vendeurs sont à l' écoute et les problèmes vite réglés.

Date of experience: June 15, 2018
Illinois
2 reviews
1 helpful vote
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All is good!
June 18, 2018

Allways have good luck ordering through Wish! Though when ordering from overseas, it takes a long time.
Which I understand, but of course would like delivery quicker.

Date of experience: June 15, 2018
Ecuador
1 review
0 helpful votes
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No me llegó casi nada a tiempo
June 18, 2018

Hay cosas que no me llegaron, la devolución es un problema con el banco y las cosas se demoraron en llegar más de seis meses

Date of experience: June 15, 2018
Canada
1 review
0 helpful votes
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Etui
June 18, 2018

Étui de la tablette est déjà brisé au premier usage. Nous l'avons installé et deux des quatre coins ont cassés. La grandeur est bonne et la couleur aussi.

Date of experience: June 15, 2018
Utah
2 reviews
1 helpful vote
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I love Wish.com!
June 18, 2018

Overall, I'm mostly happy with my experience. There's been only a few issues with not receiving my items. I've spent a lot of money on this site and I love it! Wish I got everything I ordered but not the case.

Date of experience: June 15, 2018
Georgia
1 review
0 helpful votes
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I've order several times from wish I've only had 3 complaints so far but my main gripe is they are very slow about delivery

Date of experience: June 15, 2018
Pennsylvania
1 review
0 helpful votes
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Waiting for orders too long
June 18, 2018

I have been waiting for two pairs of shoes and nail kit and two computers. I have been waiting since March and am running out of patience.

Date of experience: June 15, 2018
California
1 review
0 helpful votes
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Passable
June 18, 2018

Sometimes delayed, and sometimes not sticking to what described. Otherwise satisfied in overall experience with wish.

Date of experience: June 15, 2018
Puerto Rico
1 review
0 helpful votes
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Somewhat happy with service
June 18, 2018

Merchandise takes too long ro arrive and when I claim that merchandise has not arrived I am told that the time to claim expired. I have lost money and the merchandise never arrives. I claim them when the estimated date of arrival and I am told to give 30 more days, and if I do not receive it during those 30 days I ask for a refund and I am told time expired, Merchandise to Puerto Rico takes more than 60 days some times depending on the merchandise. Lately I have ordered many plant seeds and I have been receiving seeds with no labeling, so I do not know that I have received nor what plant it is. These are things that I believe can be corrected. Also some items are received broken due to poor packaging, but with this I send photos and I get credits. I do appreciate your company and products but sometimes it is frustrating when the merchandise does not arrive and when I claim for refund I am denied. Thank you for your interest in doing this survey.

Date of experience: June 15, 2018
South Carolina
1 review
0 helpful votes
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Raypott1002
June 18, 2018

Good service... good experiences...
Shipping is honest. Usually arrive ahead of
Schedule. Aaaaaaaaa +++++++

Date of experience: June 15, 2018
Australia
1 review
0 helpful votes
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Awesome site
June 18, 2018

Great shopping site.
Products are of good quality. Delivery is prompt.
Any time there's an issue with size or color refunds are prompt with no fuss.

Date of experience: June 15, 2018