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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Sehr geehrte Damen und Herren,
Ich bin sehr glücklich, mit Ihnen zu verhandeln,
Ich habe viele von euch, die ich sehr mag.
Vielen Dank im voraus.
Mit freundlichen grüßen
Sido Jihan
Overall I am impressed with wish, most times receiving my items before the due time & very happy and if I dont receive items by the set date, I am happy that I get my money in full back including the postage sent. What more could you ask for?
Always happy to deal with this site. Always satisfied with products and sellers. Highly recommended to everyone
For the most part I have been very pleased. The quality is pretty good too. Still waiting for a ring ordered almost two months ago, but I do hope it will be taken care of.
Hi, parcels order online over a period of time, 55, parcels to date, and not one 1 has arrived. Refunded was given to me. Not any notification was sent to me. When it is time for the parcel to arrive, check where the item is, find out the parcel is still in transit.
I am not very happy with wish now.
It's fun to go through and pick out little things gs that remind you of people and they are affordable to purchase.
Fast on delivery than u expect, quality is suits for the price, promt replies if u have a question or complain
The most important thing for Wish is to make the customers happy.
And thats what they do!
I'm never effraid to by at Wish, I always know that I'm gonna be satisfied!
I just totally recommend them!
I have been extremely happy shopping with wish. Quality products and there is something for everyone.
Site très fourni, très varié, pour tous les goûts et tous les porte-monnaie. Les vendeurs sont à l' écoute et les problèmes vite réglés.
Allways have good luck ordering through Wish! Though when ordering from overseas, it takes a long time.
Which I understand, but of course would like delivery quicker.
Hay cosas que no me llegaron, la devolución es un problema con el banco y las cosas se demoraron en llegar más de seis meses
Étui de la tablette est déjà brisé au premier usage. Nous l'avons installé et deux des quatre coins ont cassés. La grandeur est bonne et la couleur aussi.
Overall, I'm mostly happy with my experience. There's been only a few issues with not receiving my items. I've spent a lot of money on this site and I love it! Wish I got everything I ordered but not the case.
I've order several times from wish I've only had 3 complaints so far but my main gripe is they are very slow about delivery
I have been waiting for two pairs of shoes and nail kit and two computers. I have been waiting since March and am running out of patience.
Merchandise takes too long ro arrive and when I claim that merchandise has not arrived I am told that the time to claim expired. I have lost money and the merchandise never arrives. I claim them when the estimated date of arrival and I am told to give 30 more days, and if I do not receive it during those 30 days I ask for a refund and I am told time expired, Merchandise to Puerto Rico takes more than 60 days some times depending on the merchandise. Lately I have ordered many plant seeds and I have been receiving seeds with no labeling, so I do not know that I have received nor what plant it is. These are things that I believe can be corrected. Also some items are received broken due to poor packaging, but with this I send photos and I get credits. I do appreciate your company and products but sometimes it is frustrating when the merchandise does not arrive and when I claim for refund I am denied. Thank you for your interest in doing this survey.
Good service... good experiences...
Shipping is honest. Usually arrive ahead of
Schedule. Aaaaaaaaa +++++++
Great shopping site.
Products are of good quality. Delivery is prompt.
Any time there's an issue with size or color refunds are prompt with no fuss.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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