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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Costa Rica
1 review
0 helpful votes
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So good
June 18, 2018

If it is a good shopping place but the clothes that I bought although it is my size comes very small, and some acsesorios of jewellery are of very poor quality.

Date of experience: June 15, 2018
New Zealand
1 review
0 helpful votes
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NOT GETTING WHAT ORDER
June 18, 2018

False ADVERTISING, NOT GETTING WHAT YOU ORDERED, SOME FREE STUFF LIKE CELL PHONES YOU DON'T GET, FREE LAPTOPS YOU DON'T GET.

Date of experience: June 15, 2018
Belgium
1 review
0 helpful votes
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Vrij tevreden
June 18, 2018

Bij aankoop van kledij ontdek ik geregeld dat eenzelfde maat volgens de maattabel niet altijd dezelfde afmetingen betekenen. Soms past de kledij, maar vaak zijn ze te klein, terwijl ze volgens de maattabel voldoende ruim zou moeten zitten.
Ik merk ook soms dat op de afbeeldingen grotere attributen afgebeeld zijn dan wat er in de omschrijving beschreven staat. Ik vind dit bedrieglijke reclame. Je moet dus elke keer als je iets wilt bestellen heel goed nakijken of je zal krijgen wat je verwacht...

Date of experience: June 15, 2018
Ireland
1 review
0 helpful votes
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Well worth shopping from
June 18, 2018

Totally addicted I buy something every week it's great value and very safe to buy from and customer service is great to deal with

Date of experience: June 15, 2018
Florida
1 review
0 helpful votes
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Love what Wish has to offer but some stores don't always delivere all of what they advertise. I know Wish has our back but they should not have to refund our money they should make the stores send the things the leave out at there cost not Wish's expense.

Date of experience: June 15, 2018
Washington
1 review
0 helpful votes
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I would like my slippers, I paid for them. They were a birthday gift. All I got was a piece of cardboard not cool. I would like a refund or the slippers sent to me.

Date of experience: June 15, 2018
Maria S.
California
1 review
0 helpful votes
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I Love shopping here but sometimes the item you isn't like the one in the picture you order...an the hardest thing ever is judging the size right on the clothing or shoes especially when jo size chart is available for that specific item.

Date of experience: June 15, 2018
Florida
1 review
0 helpful votes
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Didn't get the right items.
June 18, 2018

I didn't get the right items and they were unwilling to do anything to help. Will never order through Wish again.

Date of experience: June 15, 2018
NL
1 review
0 helpful votes
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Super
June 18, 2018

Ik heb heel veel artikelen gekocht en natuurlijk waren er enkele die nou net te klein waren doch mooi desalniettemin vind ik Wish nogsteeds supertop!

Date of experience: June 15, 2018
Australia
1 review
0 helpful votes
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Reliability
June 18, 2018

I find it very difficult to comprehend just how many items never make it to my house! Ive ordered several items for special events and they just dont arrive. Ive been refunded which is great, but it does annoy me how things dont arrive!

Date of experience: June 15, 2018
Minnesota
1 review
0 helpful votes
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Great shopping app
June 18, 2018

Great shopping app. Only set back is that once in awhile your packages get lost in transit. They are very good at refunding your money though.

Date of experience: June 15, 2018
Italy
1 review
0 helpful votes
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Excellent
June 18, 2018

Sito eccellente e un Po lungo con le spedizioni ma tutto sommato è un buon negozio i prezzi sono convenienti la spedizione a pagamento e poco apprezzata

Date of experience: June 15, 2018
Mexico
1 review
0 helpful votes
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The delivery Is terrible
June 18, 2018

I have been waiting my ítems for 3 months or More and I have justo received the half of them, terrible service

Date of experience: June 15, 2018
Australia
1 review
0 helpful votes
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Fast delivery
June 18, 2018

Ordering is easy and quality is good.
Delivery is usually fast. Everything is well packaged for travel too

Date of experience: June 15, 2018
Florida
1 review
0 helpful votes
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Guaranteed delivery
June 18, 2018

I read the description of the item and also other customer reviews.
Items are inexpensive and you get what you pay for, but I love this site for gifts and unusual things.
People always ask "where did you get that?"

Date of experience: June 15, 2018
North Carolina
1 review
0 helpful votes
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Had a few damaged items and a few no shows, but Wish quickly issued a refund. Overall satisfied with Wish, great deals for low prices...

Date of experience: June 15, 2018
Australia
1 review
0 helpful votes
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Unsatisfied
June 18, 2018

4 weeks later still haven't recieved the product. Although it has been paid for. I don't know how much longer i need to wait or if it's been sent at all!

Date of experience: June 15, 2018
South Africa
1 review
0 helpful votes
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Hoax site
June 18, 2018

Very unhappy because did not get a 3/4 of stuff ordered. Think this is a hoax site. You receive the 1st 2 orders and after that nothing.

Date of experience: June 15, 2018
California
1 review
0 helpful votes
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Too much polyester
June 18, 2018

It's too hard finding something that isn't 100% polyester. All of the cotton or mixed fabric blends are lies.

Date of experience: June 15, 2018
Ireland
1 review
0 helpful votes
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Not reliable
June 18, 2018

Waited over 4 months for over 8 deliveries although they refunded me it was very disappointing and should drop those companies

Date of experience: June 15, 2018