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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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If it is a good shopping place but the clothes that I bought although it is my size comes very small, and some acsesorios of jewellery are of very poor quality.
False ADVERTISING, NOT GETTING WHAT YOU ORDERED, SOME FREE STUFF LIKE CELL PHONES YOU DON'T GET, FREE LAPTOPS YOU DON'T GET.
Bij aankoop van kledij ontdek ik geregeld dat eenzelfde maat volgens de maattabel niet altijd dezelfde afmetingen betekenen. Soms past de kledij, maar vaak zijn ze te klein, terwijl ze volgens de maattabel voldoende ruim zou moeten zitten.
Ik merk ook soms dat op de afbeeldingen grotere attributen afgebeeld zijn dan wat er in de omschrijving beschreven staat. Ik vind dit bedrieglijke reclame. Je moet dus elke keer als je iets wilt bestellen heel goed nakijken of je zal krijgen wat je verwacht...
Totally addicted I buy something every week it's great value and very safe to buy from and customer service is great to deal with
Love what Wish has to offer but some stores don't always delivere all of what they advertise. I know Wish has our back but they should not have to refund our money they should make the stores send the things the leave out at there cost not Wish's expense.
I would like my slippers, I paid for them. They were a birthday gift. All I got was a piece of cardboard not cool. I would like a refund or the slippers sent to me.
I Love shopping here but sometimes the item you isn't like the one in the picture you order...an the hardest thing ever is judging the size right on the clothing or shoes especially when jo size chart is available for that specific item.
I didn't get the right items and they were unwilling to do anything to help. Will never order through Wish again.
I find it very difficult to comprehend just how many items never make it to my house! Ive ordered several items for special events and they just dont arrive. Ive been refunded which is great, but it does annoy me how things dont arrive!
Great shopping app. Only set back is that once in awhile your packages get lost in transit. They are very good at refunding your money though.
Sito eccellente e un Po lungo con le spedizioni ma tutto sommato è un buon negozio i prezzi sono convenienti la spedizione a pagamento e poco apprezzata
I have been waiting my ítems for 3 months or More and I have justo received the half of them, terrible service
Ordering is easy and quality is good.
Delivery is usually fast. Everything is well packaged for travel too
I read the description of the item and also other customer reviews.
Items are inexpensive and you get what you pay for, but I love this site for gifts and unusual things.
People always ask "where did you get that?"
Had a few damaged items and a few no shows, but Wish quickly issued a refund. Overall satisfied with Wish, great deals for low prices...
4 weeks later still haven't recieved the product. Although it has been paid for. I don't know how much longer i need to wait or if it's been sent at all!
It's too hard finding something that isn't 100% polyester. All of the cotton or mixed fabric blends are lies.
Waited over 4 months for over 8 deliveries although they refunded me it was very disappointing and should drop those companies
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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