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Wish

1.9

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Germany
1 review
0 helpful votes
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I'm dissatisfied as most of my orders, specially the lates, were not alike or even not of good quality. I want to send them back(return) but i can't enter my page(i mean my page of wish). I don't know what was happend. Can you help me? Thanks

Date of experience: June 15, 2018
NL
1 review
0 helpful votes
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Nice place to get cheap stuff.
June 18, 2018

You can't always expect the best of quality for the price you pay here, but usually the products are nice. Delivery time can be long so if you need something fast better order it somewhere ekse.

Further I would advice to always read the specifications carefully to see what's being sold, the title is often misleading in a few categories. If it seems too cheap to be true, it just might be.

Date of experience: June 15, 2018
New York
1 review
0 helpful votes
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Not happy with your used mask for your face or broken pen I am still upset about this deisgusting gross! And I threw it all out in the garage!

Date of experience: June 15, 2018
Sweden
1 review
0 helpful votes
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Mobiltelefon
June 18, 2018

Telefonen hittar inget operatörs nät det tjänst inte bra har försökt flera gånger men ingen resultat ville har en returadress för att skicka tillbaka telefonen

Date of experience: June 15, 2018
GB
1 review
1 helpful vote
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False advertisement
June 18, 2018

One shop selling goods at really good prices but not posting them, WISH pretending that they dont see it. Waiting for dispatching my orders few weeks and when I've asked whats happening they just refunded me? Doesnt work like that... Its scam and false advertisement. Also the Wish profits from the postage as its in 90% items inadequate postage for the items. Some deals are good but you have to spend there hours to find them

Date of experience: June 15, 2018
France
1 review
0 helpful votes
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Si tous les vendeurs respectaient leurs engagements, je mettrais la note maximum mais ce n'est pas le cas.

Date of experience: June 15, 2018
Argentina
1 review
0 helpful votes
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Tengo conocimiento que la página wish no tiene nada que ver con los vendedores, pero deberían mínimo obligarlos a devolver el dinero. De las compras que hice solo me llegó la mitad. Me siento estafada.

Date of experience: June 15, 2018
Peru
1 review
0 helpful votes
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My worst experience
June 18, 2018

I would not buy again on Wish, my order never arrived, I waited more than 90 days, I did not have a tracking number. I definitely prefer to buy at ALIEXPRESS

Date of experience: June 15, 2018
Canada
1 review
0 helpful votes
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Could be better
June 18, 2018

On the five last items I bought, only the shirts we're perfect... Everytime I order something electronic it is either not working or it stops working after a week...

Date of experience: June 15, 2018
Colombia
1 review
0 helpful votes
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MUY INSATISFECHO
June 18, 2018

Los pedidos no fueron entregados. Si se presento respuesta por el equipo de Wish, pero una compra que no sea entregada corresponde a un incumplimiento comercial.

Date of experience: June 15, 2018
Canada
1 review
0 helpful votes
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Slow
June 18, 2018

Ordering from wish used to be better. But now I have switched to amazon mostly as they are fast and accurate. Wish is very slow and mists often than not ordered stuff never shows up. It is a big disappointment.

Date of experience: June 15, 2018
New Zealand
1 review
0 helpful votes
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Always small but quality great
June 18, 2018

Quality always good item arrives fast and in good condition. I have no hesitation shopping with Wish.

Date of experience: June 15, 2018
GB
1 review
0 helpful votes
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Wish review
June 18, 2018

Good site but the sellers need to be more clearer on each item. Giving a picture of one thing but selling something else.

Date of experience: June 15, 2018
Italy
1 review
0 helpful votes
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Eccellente
June 18, 2018

Quando una transizione commerciale si racchiude in una unica parola.la delusione sta nel pretendere altre parole che possono solo sminuire il grande vostro lavor

Date of experience: June 15, 2018
GB
1 review
0 helpful votes
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Not happy customer
June 18, 2018

Ordered a few things and never received even after emailing suppliers and wish ordered boots and wrong size came. E mailed wish and supplier and both never got back to me so got boots size 8.5 and im a 6.5

Date of experience: June 15, 2018
North Carolina
1 review
0 helpful votes
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Es una experiencia única
June 18, 2018

Súper bien y tienes la confianza de comprar seguro por qué si pasara un problema ellos resuelven rápido y tú dinero está seguro. Gracias a mi gente linda de wish

Date of experience: June 15, 2018
Illinois
1 review
0 helpful votes
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Mayormente lo q he comprado por Wish me llega tal cual y si no me llega son responsables y me devuelven el dinero

Date of experience: June 15, 2018
GB
1 review
0 helpful votes
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Advertised for wrong model of Harley Davidson.
They don't fit mine at all
Shown on advert as a Touring model but only fit dyna models.

Date of experience: June 15, 2018
Brazil
1 review
0 helpful votes
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Gosto, maismpoderis parcelar no cartões, e isso atrapalha um pouco a compra. Outra é a reembolso demora muito.

Date of experience: June 15, 2018
Texas
1 review
0 helpful votes
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They take good care of their customers.
February 18, 2021

Love wish. They are great to deal wish. Refunds are great if things dont fit or are broken. If items never arrive they refund your money.

Date of experience: June 15, 2018