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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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If you allow someone to advertise an item for 1.00 and They want 3.00 for it upon saying yes, bait and switch. Show a picture of 100 items in a box and then upon saying yes, it's only 10pc. Bait and switch
It is great! But quality should be monitored more... had a few products, that were not working when they arrived although I was refunded I would have rather have the item work properly...
Great value and with the protections means you can shop with confidence. With the money back promise and helpful support line I recommend this site.
Love the site just wish it was faster shipping the products I have bought have been to my satisfaction
Things usually come early. Products are good quality. Products look like the pictures. Will defiantly reorder again. Products are cheaper
Desilusionado por compras que no son lo que anuncian y por artículos que me han enviado y llegan en mal estado
I have had good shopping experience for most time. For others I have not received some items I bought. For refunds I am yet to see it reflected on my credit card bill.
I like most stuff I order. Would be great if I recieved everything I order. I do get refunded, but prefer if i would get what i ordered.
Si me han gustado las compras x Wish con alguna q otra excepción, en cuanto a calidad del producto o q no nos sirve para lo q lo adquirimos, igual Gracias equipo d Wish
Vert good item fast shipping. So easy To buy with whis. I recommand this site at anybody who want To safe money and receive good item
I had purchased a diamond art project. When I was 3/4 done, I noticed I couldn't tell what I had done. Finished it and still couldn't tell what it wws
So I contacted you and the diamond art, among with the picture and you can see it didn't look like the picture, so your u gave me know my money back. So greatfull. I have ordered another art piece and while looking to see what I could replace it with, I also came across a beautiful scorpion, so I got that one for my husband.
For the most part, my experience with Wish vendors has been very good. I have only had a few problems where the wrong color, etc. was sent and one situation where seeds were sent and turned out NOT to be what the ad stated, but by the time the plants (grass) grew, the return option had expired.
They need to make their plus size clothing for united state people. For instance, a 5x in united states would be a 26,28.4×is46,48. U cannot give china size to the united state woman we r much bigger than china. Woman
I have been very happy with everything I have bought from Wish. Good products and they fit well. I will continue to buy from them.
A mi me llego el ultimo pedido, pero no era eso era un dvd externo y ya había solicitado la devolución de mi dinero porque ya llevaba mas de 2 meses y mi deseo NO DESEO NADA
Se prometió devolver el dinero y no se me hizo sigue siendo un ( estafa) ESA ES LA REALIDAD Y POR MENOS DE 10 DOLARES
I don't like when you buy multiple items because each item is charged individually this is my only complaint
J'ai remarqué, à plusieurs reprises, que des articles ne correspondent pas aux photos les présentant.
The reason why I use Wish is that any problems are quickly felt with.
The company organisation is first class.
La livraison est beaucoup trop longue.
Souvent je ne reçois pas les achats et je dois demander un remboursement.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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