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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Some things seem to take forever the last two orders for instance? The sunglasses and the Ethernet things still have not arrived and our summer may be over if they ever do come.
Tous les vêtements ne sont pas de bonne qualité. Par contre les autres produits sont intéressant. Qualité vs le prix.
Great experiences and satisfaction. Keep on going!:)
Delivery time (4-6 weeks) is my only concern.
I have never feel deceived.
I have purchased over sixty items over a two month period and regret to say that approximately ten percent of items bought are marked delivered and were never delivered because I was there the days marked delivered face to face with postman and in fact have not received these items, since I receive items in hand. Wish says in accordance with policy they refuse to accept this reporting from the customer. Since there Tracking is never up to date and is always questionable. All the items that I have been credited for still to date have never been received as well as the reported marked delivered items which were not received have also never been delivered and remain missing still. Extremely Bad unreliable shipping tracking technology unacceptable!
Deberían especificarse mejor las tallas en ropa y el tipo de tela de la prenda. Si es poliéster o algodón, por ejemplo. Los seguimientos, la mayoría de las veces no se pueden hacer bien.
I have told everyone at my work circle and Facebook that Wish doesn't deliver electronic items to Ireland.
I hv updated in Wish app comments and Facebook posts about the same.
Not very professional of you guys to take money from our account and NOT deliver the product.
Anyways, I have deleted the dreadful fraud app from my system and have asked (in my capability) all to do the same.
Life has been much better without WISH.
THANKS FOR NOTHING.
Bye
Les vêtements ou les chaussures sont très souvent trop petits en taille. Les délais de livraison sont parfois très long, il m'ait arrivé de recevoir un colis 4 mois après la date de livraison.
The products have been as described and function well, and will continue in my shopping experience. Postage has been excellent and within time given.
Great fast service great quality products will defo buy again. Keep up the great work wish. Ive used this site a few time and everything is perfect
Everything I ordered and got is pretty good stuff at cheap prices if there anything anyone wants to order they can be found on wish you can get anything from kids toys for all ages adult toys of all kinds you can get anything for the house the garage anything for going camping hiking biking
Terrible packaging. Super slow delivery. Received items I didn't order. I've waited months and months for some items amd have yet to receive them.
Never received item and then I'll order something and it's out of stock or send you a different color. TAKES FOREVER TO EVEN COME IN THE mail. I ordered something 2 months ago and I'm still waiting
Some excellent buys, some horrors but always the most amazing customer service. A number of purchases never arrived which is disappointing but always an instant no quibble refund.
Bought a phone that was delivered to wrong address and almost a month later I still have not received a refund. They keep saying they DID refund me but still have not! Never buying from them again!
It's good but there are some items that I still did not receive and I did not even recieve my refund in some of them but otherwise it's greate cause I get some of the items
Excellent service from wish, great dealing with any issues that occur, would recommend them to anyone
While I am getting the so to soeak cheaper products at a reasonable period of time more exoensive devi es like pc are not arriving.
Also several products fo not have information sheet how to use them
Some of the products I bought broke in a day some I was very happy to see they worked really well. Some of the product pictures looked kind of sketchy so I was not sure Id get what the product said it was.
I made purchases on several items based on the photos. I never received the items in the photos. It surprises me that wish can get away with scamming people so openly
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
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