Check out our latest communities fighting
AI scams on Reddit and Facebook
On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Read all the adverts carefully, and you can get bargains you will not believe. This is bargains galore but remember you get what you actually pay for.
I'VE HAD SOME BAD EXPERIENCE, BUT OVERALL MY EXPERIENCE COULD HAVE BEEN A LITTLE BETTER. I HAVE NOTHING ELSE TO SAY. THANK YOU KINDLY.
Heb telefoon gekocht en laad niet op zou retournering formulier krijgen maar niets te downloaden!
Heb earbuds gekocht met accu om op te laden slechts één keer opgeladen daarna niets meer. Heb leverancier gevraagd nieuwe accu op te sturen wat dus ook niet gebeurd is.
Kortom service Wish en Geek is waardeloos!
I have been very happy with everything Ive bought from Wish. I have found that I get value for my money.
Not received everything, and something where not as it was showing on picture, i would still like to receive them
It is what it is guess depending upon what u getting means it's true to what it say just wish plus size items was true to size and y'all carry size 13 shoe for women stop adding and taken away stuff like contacts and sum features leave well enough alone it's a good site but the small stuff should not be the only things real on this site
See title. Its seriously like the Genie in a bottle magic. Just imagine what you want and Wish.com is right there granting wishes..
Some seller are excellent but not all Id received good articles fast but sometimes I received fair articles and sometimes Id never received what I ordered
My latest 6 orders didnt get delivered! Due to this i am affraid to order new things. Used to order many things on wish and i loved it but as explained lately nothing arrives
Sometimes I'm dissatisfied but it's always made right. I need to always read description sometimes the size messes me up. Inches is better
I love wish. I dont mind waiting a month to get my items. I usually forget I ordered them then when they arrive it's like Christmas surprises. Sometimes i do get low quality items or the products break easy. Sometimes I get something I didn't order or dont get the product at all which is why I rate wish with a 4.
Los productos no llegan y para muchos dicen que harán la devolución del dinero pero que igual llegaran y tampoco es cierto.
The first thing I ordered was the wrong item. Nothing was done about it. There have been orders that didnt show up, as I use gift cards, if you returned any money I have no idea what cards you returned the money to.
Things have come in poor shape, no labeled, no directions, no idea what these three bags of seeds are or how to take care of plants. Nothing system is so slow I could walk across faster, sometimes it just doesnt come. I was told to go to the post office and find out if they ever got it. I thought that was your job. Your S&H is is often twice the price of the product. And that is snail mail.
Second time not getting my purchase. You might as well not enroll this companies in you app. I understand it's not your fault how purchases go overseas but it's your fault that you enroll those companies that don't do good to their customers in your app therefor giving your users a bad experience.
Det er fine varer og lever op til forventningerne. Dog er DR af og til varer som jeg aldrig modtager.
Products are advertised cheap, you order te products and then your delivery did not happen. If you get refunded the same product is not available at the same price again. At the moment I am waiting for 2x laptops, ordered in April, must have arived 12June and nothing yet! I did look at the current laptops avaiable but it is expencive now. I think Wish must make use of a better courier service where the customer can track his parcel!
I've been ordering from wish for over a year now if I've had a problem it's been sorted within 24hrs they're delivery times are getting quicker now and I've had a real mixture of things all of its been well packaged and sealed nicely and I look every day its great fun
Lame I got hustled, I ordered a wax pot with wax beads, and other extras received an aluminum heart shaped 2 cent pan... I even read all descriptions before purchasing. Ordered a bead curtain received again a 2 cent string with beads, ordered a kids mermaid tail received a seashell bra for my 4 yr old. Hate this site spent over 50 bucks only to wait forever to receive anything and then to be so disappointed that I would've been better just flushing my money
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
Gain trust and grow your business with customer reviews.
Claim your free account
Gain trust and grow your business with customer reviews.
Claim your free account