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Winni Reviews Summary
The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.
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I liked the cake delivered. Good in looks n taste... good customer care
Very happy.! A reliable site, u can order n trust
Unprofessional - 4/5 (received basic vanilla cake ordered mango maharaja)
Delivery - 3/5 - (knocking 1 star since i never got any mail after placing order)
Appearance - 2/5 (Message missing, cheap plastic message, shabby looking cake)
Responsiveness - 4/5 (Prompt reply but useless if you dont acknowledge the mistakes you did!)
I ordered a mango cake(in a season when mangoes are readily available) for brother's birthday. And he received a vanilla cake, without birthday message but yeah they put a plastic happy birthday on cake. I got to know about cake after few days, it not very natural to ask how's the cake flavor was? Anyways I send a complaint regarding same. I got a response saying they only deal with request within 4-24 hours. That's all!
Note: They ruin your special moments and then apologize for not being able to do anything since the time has passed.
I was looking to deliver flowers to my wife living in a small town in Rajasthan where I was not able to find any website which delivers. I used Winni 2 years back for delivery in Rajasthan, and by chance I fiddled again here and found that these guys have started flowers delivery in Bikaner as well. Without giving it a second thought I placed order for Valentine's day and they delivered very beautiful bunch of 30 red roses. Thanks again
Seriously disappointed by its customer service. First of all they won't pick up the call
& they won't reply in chat also.If you cant provide the service to customer then please stop giving fake promises...
Wonderful midnight delivery of cake in Lucknow city by Winni. Thank-you for fresh and yummy cake and making happy to my family.
Ordered cake and flowers for midnight delivery in hyderabad. Everything was good other than timing of the delivery. Had it been delivered at 00:00hrs, it would have been really icing on the cake. :) Anyway satisfied with it.
Want to get the cake delivered in Delhi this time. I have tried many websites of checking this website because of the affordability but i confirm after all the experience that Winni is the best among all. Though getting a 100% satisfaction is asking for too much but they are best in the domain.
I searched many websites for online cake order, and i picked up Winni as Chef baker's name is added with their product, here i found easy to place order and choose one of my favourite flavour. I got my order on time as picked up and taste was too good, it's so yummy. Keep with it great service and awesome cake.
I ordered cake for my friend via winni, and they delivered that cake on time. I appreciate the service provided by winni team.The quality of cake was awesome and prices are very low means i ll get that cake at same price if i ll go to some cake shop personally but they are delivering in such prices that sounds great. Thanks winni team I ll look forward for your service again.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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