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Winni

2.4

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Winni Reviews Summary

The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.

This summary is generated by AI, based on text from customer reviews

service
202
value
200
shipping
193
returns
168
quality
191

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Kev R.
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The worst company ever! My water delivery guy has better services than this company. The chats don't work, number isn't in use. A company run by $#*!s.

Date of experience: February 14, 2018
France
1 review
1 helpful vote
Follow Shikha h.
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Bakwaas service
February 15, 2018

I ordered them for a cake on valentine and they did not fulfilled it.
Now they are not replying on support chat or via email.

If i call them they put me on hold for a hour.
It looks like they are very greedy and somehow want to take money without thinking about they have capacity to fulfill it or not!

So dont order then on any special day because they will not fulfill you order.

Date of experience: February 14, 2018
New York
1 review
1 helpful vote
Follow Atreyee D.
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Pathetic Service
February 15, 2018

I ordered a week back for a cake(1800 INR) to be delivered between 7am-9am today. Absolutely horrible service, no one told me anything, and now that I am asking where the cake is, they tell me, it will be delivered by afternoon. So why on earth have time slots? And the worst part? My mom will have left for the airport in the next hour! No refund, no delivery. Winni is the biggest cheat there is, never ever order from there!

Date of experience: February 14, 2018
India
1 review
0 helpful votes
Follow swati H.
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Order not delivered yet
February 14, 2018

Hello Team,

Please respond where is my order i have already made the payment. Please delivery today if not refund my money back

Regards
Swati

Date of experience: February 13, 2018
California
1 review
0 helpful votes
Follow Pooja V.
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I have placed several orders on their website in the past few years and they have never failed to impress me! Excellent service and quality of gifts! The gifts reached well within the upper time limit and never had any problem! This is a wonderful initiative which helps people who live thousands of miles away from their families and friends to connect with them and celebrate their special moments and occasions!

Date of experience: February 12, 2018
India
1 review
8 helpful votes
Follow Amit k.
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Poor team poor servies
February 13, 2018

BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD BAD
- The service of this site is very very poor.
- No coordination regarding your courier.
- Price of each item is Very High, specially with such a bad service.

Yesterday, I have ordered a cake for my friend's B-day. Delivery time was mentioned at Midnight 12:00 AM. Even I have also paid the extra money for midnight delivery, but till now (at 10:00 AM next day) there is no information of the delivery and items havent reached even after more than 10 hours late.

You guys have just ruined the B-day. You should have understand the meaning of such presents and its timely delivery. Here the only important thing is the TIME.

Friends, I'll request all of you to JUST IGNORE Winni.in

Date of experience: February 12, 2018
Thailand
1 review
0 helpful votes
Follow Ashwani K.
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Valentine's day Order
February 12, 2018

Kiran, the Customer Support guy for me helped me nicely. Supported me in resolving my issues while placing the order. Good experience... Keep it up

Date of experience: February 12, 2018
India
1 review
0 helpful votes
Follow Rameshwar D.
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Very Good Service Shalini
February 12, 2018

Shalini was very polite and expressive about the detailed I requested. I appreciate her skill of communication and politeness. Thankyou

Date of experience: February 12, 2018
India
1 review
0 helpful votes
Follow Jitendra N.
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. Zoya, one of the best customer support I came across. Nice service and support.
Great website and products, sometimes delivery charges are high but service is great.

Date of experience: February 10, 2018
India
1 review
0 helpful votes
Follow swati a.
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Worst one. Do not order
February 6, 2018

Yesterday I have ordered a cake for my niece B-day. Delivery time mention was between 5 to 9, but they called at 10:30 for delivery. My niece has slept waiting for the cake. You guys have ruined her B-day. The delivery guy was insisting to take the delivery. I said at 10:30 p.m. why would I take the delivery. B-day girl has slept. I didn't took the delivery. But today I got the message saying that your order has been delivered. To whom you have delivered. I want my refund back.

Date of experience: February 6, 2018
AE
1 review
0 helpful votes
Follow mahesh k.
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Absolutely no help from you. I have called about 15 times since morning with no help.
I have already given the alternate number which was asked by your support team on the call for 15 times which is not updated by you.
Really not happy with the service provided. Anyways, its a waste of time money... very very bad on an occasion like this.
You guys need to understand the situation and provide the service accordingly.
Currently i am not situated in india and this is the pathetic service we receive from you.
Hope others won't face the same trouble as i went through...

Date of experience: February 5, 2018
Germany
1 review
0 helpful votes
Follow saurabh s.
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Team,
Great efforts in making my mothers birthday special.
Will definitely recommend your services to friends and family.

-Saurabh

Date of experience: February 2, 2018
India
1 review
0 helpful votes
Follow perumal n.
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Good
February 2, 2018

Good it was very nice I placed the order from Winni.in for very first time and would really like to rate 10+ on 10. They have a wide variety of Gifts available. Especially I would like to recommend and appreciate Shalini from the team, she did a wonderful job and very helpful throughout my experience on Shopping Cart.

Date of experience: February 1, 2018
Wisconsin
1 review
0 helpful votes
Follow Aditya M.
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I placed the order from Winni.in for very first time and would really like to rate 10+ on 10. They have a wide variety of Gifts available. Especially I would like to recommend and appreciate Shalini from the team, she did a wonderful job and very helpful throughout my experience on Shopping Cart.

They really did awesome job. Keep it Up!

Thanks!

Date of experience: January 30, 2018
India
1 review
0 helpful votes
Follow Anshul M.
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Excellent service!
January 31, 2018

Products are good and above all the customer service is really appreciable! Highly recommended.! The delivery time is also up to the mark

Date of experience: January 30, 2018
Texas
1 review
0 helpful votes
Follow SHRADDHA S.
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In staff Shalini was the member who was so helpful, and provide me all necessary information which I was looking for. Rate of all the gifts was also good not too much expensive.

Date of experience: January 29, 2018
India
1 review
0 helpful votes
Follow Ismail M.
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Good cake
January 29, 2018

Recently I have placed order for my cousins
For Bangalore
I have chosen time for morning 9_1pm slot
The order was delivered on time
And quality products delivered
Thank u Himnshi
And thanks winni

Date of experience: January 28, 2018
India
1 review
0 helpful votes
Follow Aarya A.
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: Good job done"
January 29, 2018

I was searching for cake and flowers delivery services in bangalore. Read good reviews about winni and also rates were reasonable as compared to other venders. Winni lived upto its reviews. Promt service. Delivered cake and flowers other stuff on time, gift packing was also attractive and also got regular sms updates regarding delivery. Cake was also really delicious and yummyyyyyyy.! Thank you Winni for making moment special

Date of experience: January 28, 2018
AE
1 review
0 helpful votes
Follow Raghuram T.
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Nice Service and great customer support. Delivery is on time and good coordination... I do suggest this to my friends also

Date of experience: January 27, 2018
Washington
1 review
0 helpful votes
Follow Saurabh S.
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Winni - Trusted Service
January 29, 2018

Great service. Have used Winni in past to deliver stuff. Good service overall. Good Service. Good Service.

Date of experience: January 27, 2018