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Winni

2.4

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Winni Reviews Summary

The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.

This summary is generated by AI, based on text from customer reviews

service
202
value
200
shipping
193
returns
168
quality
191

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Sonu S.
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Excellent service
January 27, 2018

This thing helps in all thing where we stuck and answered for every question which is most helpful. Hope service of delivery and all thing also will be good.
Thank You.

Date of experience: January 27, 2018
India
1 review
0 helpful votes
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Useful assistance
January 27, 2018

Cakes were looking beautiful and assistant was useful, can provide about the cake once i receive it and try it out... Thanks

Date of experience: January 26, 2018
Afghanistan
1 review
0 helpful votes
Follow rakesh k.
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Its very helpfull assistance and nice collection combo for my sweetheart and hopping that it deliver will also on the time
Thanks WINNI

Date of experience: January 23, 2018
India
1 review
0 helpful votes
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Best Cakes
January 23, 2018

Chocolate almond truffle cake is their best. Had tasted 2 years ago and still is the best cake I have ever had. Would like to try their other cakes

Date of experience: January 23, 2018
India
1 review
0 helpful votes
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Awesome experience
January 23, 2018

I had an awesome experience of midnight delivery and will be using the same every time for all the occasions

Date of experience: January 23, 2018
India
1 review
0 helpful votes
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Thanks Shalini
January 23, 2018

Thanks a lot for your assistance in helping me select the cake :) Thanks for your time and patience

-Deena

Date of experience: January 22, 2018
Texas
1 review
0 helpful votes
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Good Assistance
January 22, 2018

Nice Assistance and Hoping delivery will also on time. Thanks Shalini for an excellent customer support (Y)

Date of experience: January 20, 2018
Georgia
1 review
0 helpful votes
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Excellent service
January 22, 2018

They were very helpful and kind. Made my purchase very easy and fast. Great flowers and a lovely selection of different colors, flowers and even cakes too. Will buy from here again

Date of experience: January 20, 2018
India
1 review
0 helpful votes
Follow Shilpa s.
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Truly best site
January 20, 2018

This is the best site from where you can order cake, flowers and many more. I love the service of Winni. Thanks Winni for making my day special!

Date of experience: January 19, 2018
India
1 review
3 helpful votes
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4 star
January 19, 2018

Very good service n now m waiting for the delivery, if delivery is good then i will be awlasy your life customer

Date of experience: January 18, 2018
India
1 review
0 helpful votes
Follow Gaurav K.
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I am extremely satisfied with winni as they made my order deliver on time and the taste & packing was so awesome! Winni You made my day.

Special Kudos to Shalini for an excellent customer support. Way to GO!

Date of experience: January 17, 2018
Indiana
1 review
0 helpful votes
Follow Sadhana J.
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Its simply amazing. Thank you so much. I am able to get what i want here for gifting.
Website user response is awesome.

Date of experience: January 16, 2018
Japan
2 reviews
9 helpful votes
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Ok Ok
January 15, 2018

Customer Care support by Shalini was good. Much appreciated. But the greeting card I ordered and the card I recieved were completely different. Upon enquiring I was told by the customer care that the card I recieved was more beautiful than the one I had ordered which is a bit unprofessional.As customers we just want what we have ordered and not something which a Company feels is better than the order placed. Please take care next time.

Date of experience: January 14, 2018
India
1 review
0 helpful votes
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"Great Assistance"
January 15, 2018

Thank you Shalini for the last moment assistance:)
I will share the word of mouth with my friends.

Great Job

Date of experience: January 14, 2018
India
1 review
0 helpful votes
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On top of super
January 15, 2018

Excellent service and fresh and good quality product on on time time without any suffering because all the customers team of Winni give me full support like how to place order and how to use Winni wallet in future and full support in selection of products in economic price we love that

Date of experience: January 14, 2018
India
1 review
0 helpful votes
Follow Prajna K.
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Support is too good
January 14, 2018

Thank you shalini for the guidance to order a cake in winni. Thank you so much... i would like to suggest abt Winni to my friends too..

Date of experience: January 14, 2018
Canada
1 review
0 helpful votes
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Good
January 14, 2018

Easy to order. Very accessible, i Ordered cake and lets see if they can deliver on time.

I was forced to write review to give coupon at the checkout

Date of experience: January 13, 2018
New Jersey
1 review
0 helpful votes
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Force to write review
January 14, 2018

Force to write review, and [products are way expensive. I must suggest don't buy from here.

I had ordered cake and chocolates and flowers from your website.
It was same day delivery.

Date of experience: January 13, 2018
Florida
1 review
0 helpful votes
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Loving It!
January 14, 2018

Excellent service by Shalini. Prompt replies. I totally love the service. I have so many questions but your staff (shalini) handled it with great excellence. I got all my doubts clear...

Date of experience: January 13, 2018
India
1 review
0 helpful votes
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Punctuality
January 14, 2018

Couldn't have asked for a better service from winni. In. And thanks for delivery on time I have ordered from winni.in the service is so fast. The best thing about ordering from winni. In unbeatable service & cake quality..

Date of experience: January 13, 2018