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Winni Reviews Summary
The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.
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Have ordered Cake and Roses, Its a Surprise Midnight delivery, But got delivery at 11.30 pm itself, then why do you guys charge extra for Midnight Delivery, Have ordered Red Roses and but got Yellow Roses, Now No response from customer care, Very poor service, At lest respond to customer's questions
Have a ordered a cake. And got great assistance from Rashmi.
Now I just hope it reaches on time is of the best quality..
Service was good and the best part about friendly behaviour with their customers.
It is a great experience employee.
Showed great tact to customers.
I love it Easy 2 use time to time delivery i have placed several orders they have never failed to impress me
I ordered a cake on my friends birthday at midnight and it was delivered on time. I recommended it to all. Use it once and u will love it
I order a black forest cake for my birthday the cake delver on time and cake was very tasty i always use winni site daily
I love it. Easy to. Everyone can use it. I recommend it for all people. You should try it. I bet you will like the product. Time to time delivery. Fast service
On my frend birthday i place order from winni and winni delver the cake on time. I aprisiate you guys thanku so much
I orderd a cake from winni for midnight and they deliver it on time and the cake is very tasty website is also essy to use
Very good product and deliver on time too i always use this website keep it up guys. Osm customer care service
They Charged Rs. 1000 for a half kilo cake and another Rs. 1000 for a bouquet of roses. The cake they delivered was very poor quality, hard and was stinking of egg. The roses were not fresh. Winni has completely let me down. Worst. Only right thing they did was delivery on time. But they charged Rs. 250 extra for that. All are hereby cautioned. Don't risk your emotions and don't waste your money.
I ordered Chocolate truffle cake for my mom's bday along with Flowers. Cake looked awesome n it was fresh n tasty. My order was delivered well on time. Thank you winni for making my Mom feel special
Nice Delivery and as seen the same cake delivered.
Good service and still more to order from this site soon.
Total disappointment. I have paid extra money to get cake delivered by 11:45 (Not exactly on 12) and these guys delivered cake by 10:30 PM. After contacting their customer service, you get reply as delivery is in outer area. IS this a some kind of joke? You should clearly mentioned this before taking order. Also the special message given with cake is also not passed to the birthday fellow. If you don't want to spoil your surprise then please don't order any midnight delivery cake from these guys. Otherwise you will end up with big disappointment.
Our 20th anniversary cake was not delivered at all, and they arrogantly said 'No refund' because this was not brought to our notice within 24 hours. They charged for the cake and for midnight delivery. STAY AWAY FROM THESE FOLKS!
I have ordered few gifts for valentines day ans still they did not deliver any item. They are very irresponsible and they didn't even bother to answer customer queries.
Worst company please do not order anything from it. Charged me double in the name of delivering my gift on Valentines Day but its 15th and nothing has been delivered so far. THANKS FOR RUINING MY VALENTINES DAY.
The most worst onlie delivery system I have ever seen from some site, last night ordered a cake for valentine day and they just did not deliver it at all, no call, no msg, no proper number to call... absolutely nothing, never ever dare to order from this site
My order # *******7698 is a heart shaped butterscotch cake with a message on it. We received a round chocolate cake plain cake without a message and top portion damaged. When we enquired the delivery boy we were asked to wait wait without using untill we get a call from the supplier. We tried calling customer care and no one answered the call. We dropped a mail and it went unanswered. The delivery was at 7pm in the night even after collecting 200 extra bucks and we were not left with any options to celebrate the occasion. Please stay away from this site and save ur pockets.
Ruined my valentine with missing order and the most cheapest quality products delivered.
No customer care, just name sake, All lines are busied out. No answers on Chat, No response on emails.
Truly best way. To destroy a memorable moment
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
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