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The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.
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The service is really good and very responsive customer support.
They have a wide variety to choose from.
Good customer service support and good delivery thank you for winni and wil take up your service,. I suggest people to use this site for your loved ones
I was just looking for options to book a birthday cab, I got a chat popup immediately.
They answered all my queries and helped to place the order. Now I have to check if my order is placed on time or not.
Customer care is good. Thanks Shalini.
I order the birthday cake it was good and Looking forward to get the service again
Very proactive customer service. Good service by Ms. Shalini. This is my first time with winni & I am sure i am going to continue with it..
Assistance provided was really helpful, due to some confusion i placed wrong order but it was corrected on time with the online assistance. Very convenient and time saving.
It was very responsive and helpful to have instant support from Executive (Rashmi), successfully booked order for my relative birthday party.
Customer care is so nice. Thanks Shalini. Happy to know that the service is available across different states
On-Time delivery & support.
I ordered an alphabet cake from them. Guy told me to call us again and let us know which letter you want. They delivered the wrong cake. Worst thing ever happened. Even more, Guy confirmed everything with me and still. I suggest do not do online shopping from this website they say different and do stuff totally different.
Excellent service from Rashmi. She answered all the questions related to delivery and the payments method very promptly. Keep up the good work!
Very proactive customer service. Good service by Ms. Rashmi. This is my first time with winni & I am sure my neice will be surprise when she recieves it in the morning.
It's a really great website to place your order to loved one, if you're too far.
It worked for me being living in other country. The customer executive is highly co-operative. Keep doing good job.
Best,
Rahul
I had an issue with the Message. I pinged the customer support, they were fast in there response and solving the problem. Nice work Rashmi!
Very good supporting executive, I am very thankful to her (Ms/Mrs. Rashmi) kind assistant... I hope she will continue supporting on her level best with customer...
I recommend Winni for their amazing cake delivery service, I had to surprise my parents on their anniversary so i had ordered a cake to get a delivery in the evening, but somehow i had to change the timings due to their unavailability,
Winni staff was quick in helping me out with an order update.
Assistance by Rashmi was excellent. She was prompt and had good understanding for a better resolution of queries.
Good. I like it. It was nice. Lot of flowers. Reasonable price too. Delivery in many places. Was impressed. Beautiful flowers. Colorful and nice. Also smell nice.
Good anticipation by team... i am looking for a cake delievered on time hope you can make it thank you
Answer: They don't complete fraud. Never order from winnys
Answer: I thinks chocolate cake is very good with red velvet.
Answer: Yes, Winni delivered the same day as per the as a user. I Am grateful for winni.
Answer: After 4 hours
Answer: Hello Do i have sameday delivery in Madanapalle? What time before I need to order? Pin code: 517325
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