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Winni

2.4

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Winni Reviews Summary

The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.

This summary is generated by AI, based on text from customer reviews

service
202
value
200
shipping
193
returns
168
quality
191

We monitor reviews for authenticity

India
1 review
0 helpful votes
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Birthday wishes
March 19, 2018

The service is really good and very responsive customer support.
They have a wide variety to choose from.

Date of experience: March 18, 2018
India
1 review
1 helpful vote
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Good going
March 19, 2018

Good customer service support and good delivery thank you for winni and wil take up your service,. I suggest people to use this site for your loved ones

Date of experience: March 18, 2018
Illinois
1 review
0 helpful votes
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Good
March 19, 2018

4 star for immediate help from customer support specially from live chat but signup should be easy... its quite difficult to signup

Date of experience: March 17, 2018
India
1 review
0 helpful votes
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I was just looking for options to book a birthday cab, I got a chat popup immediately.
They answered all my queries and helped to place the order. Now I have to check if my order is placed on time or not.

Date of experience: March 16, 2018
New York
1 review
0 helpful votes
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Customer care is good. Thanks Shalini.
I order the birthday cake it was good and Looking forward to get the service again

Date of experience: March 14, 2018
India
1 review
0 helpful votes
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Outstanding
March 15, 2018

Very proactive customer service. Good service by Ms. Shalini. This is my first time with winni & I am sure i am going to continue with it..

Date of experience: March 14, 2018
India
1 review
0 helpful votes
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Assistance provided was really helpful, due to some confusion i placed wrong order but it was corrected on time with the online assistance. Very convenient and time saving.

Date of experience: March 14, 2018
Singapore
1 review
0 helpful votes
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Excellent
March 15, 2018

Good customer service. I hope service will be good too. Delivery at midnight is the one I prefer and winni is doing. Thank you Aisha.

Date of experience: March 14, 2018
India
1 review
0 helpful votes
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It was very responsive and helpful to have instant support from Executive (Rashmi), successfully booked order for my relative birthday party.

Date of experience: March 13, 2018
India
1 review
0 helpful votes
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Awesome customer care
March 13, 2018

Customer care is so nice. Thanks Shalini. Happy to know that the service is available across different states

On-Time delivery & support.

Date of experience: March 12, 2018
Canada
1 review
1 helpful vote
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I ordered an alphabet cake from them. Guy told me to call us again and let us know which letter you want. They delivered the wrong cake. Worst thing ever happened. Even more, Guy confirmed everything with me and still. I suggest do not do online shopping from this website they say different and do stuff totally different.

Date of experience: March 12, 2018
Canada
1 review
0 helpful votes
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Prompt response
March 12, 2018

Excellent service from Rashmi. She answered all the questions related to delivery and the payments method very promptly. Keep up the good work!

Date of experience: March 11, 2018
Qatar
1 review
0 helpful votes
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Excellent
March 13, 2018

Very proactive customer service. Good service by Ms. Rashmi. This is my first time with winni & I am sure my neice will be surprise when she recieves it in the morning.

Date of experience: March 11, 2018
Ireland
1 review
0 helpful votes
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Amazing Service!
March 12, 2018

It's a really great website to place your order to loved one, if you're too far.
It worked for me being living in other country. The customer executive is highly co-operative. Keep doing good job.
Best,
Rahul

Date of experience: March 11, 2018
Missouri
1 review
1 helpful vote
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I had an issue with the Message. I pinged the customer support, they were fast in there response and solving the problem. Nice work Rashmi!

Date of experience: March 10, 2018
India
1 review
1 helpful vote
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Supportive executive
March 10, 2018

Very good supporting executive, I am very thankful to her (Ms/Mrs. Rashmi) kind assistant... I hope she will continue supporting on her level best with customer...

Date of experience: March 10, 2018
India
1 review
0 helpful votes
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Excellent service
March 9, 2018

I recommend Winni for their amazing cake delivery service, I had to surprise my parents on their anniversary so i had ordered a cake to get a delivery in the evening, but somehow i had to change the timings due to their unavailability,
Winni staff was quick in helping me out with an order update.

Date of experience: March 9, 2018
India
1 review
0 helpful votes
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Prompt and specific
March 9, 2018

Assistance by Rashmi was excellent. She was prompt and had good understanding for a better resolution of queries.

Date of experience: March 9, 2018
Utah
1 review
0 helpful votes
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Good website
March 9, 2018

Good. I like it. It was nice. Lot of flowers. Reasonable price too. Delivery in many places. Was impressed. Beautiful flowers. Colorful and nice. Also smell nice.

Date of experience: March 9, 2018
India
1 review
0 helpful votes
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Nice response
March 9, 2018

Good anticipation by team... i am looking for a cake delievered on time hope you can make it thank you

Date of experience: March 8, 2018