Check out our latest communities fighting
AI scams on Reddit and Facebook

business logo of Winni

Winni

2.4

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

How would you rate Winni?
grey stargrey stargrey stargrey stargrey star

Winni Reviews Summary

The overall reputation of the company is significantly marred by consistent customer dissatisfaction, primarily stemming from poor product quality and unreliable service. Customers frequently report receiving damaged or incorrect items, with many expressing frustration over unresponsive and unhelpful customer service. Common complaints include delivery delays and misleading order statuses, leading to a perception of fraudulent practices. While some customers acknowledge the variety of products offered, the overwhelming sentiment reflects a lack of trust and a recommendation to avoid the service due to repeated negative experiences. This highlights a critical need for the company to enhance its customer support and product reliability.

This summary is generated by AI, based on text from customer reviews

service
202
value
200
shipping
193
returns
168
quality
191

We monitor reviews for authenticity

India
1 review
0 helpful votes
Follow Nitin r.
Unfollow Nitin r.
Share Review
Report Review

Good service
March 23, 2018

I placed an order with winni.in
Customer care service is very good. Shalini was very cooperative. Cake quality was good and delivery was on time

Date of experience: March 22, 2018
India
1 review
0 helpful votes
Follow Nitin r.
Unfollow Nitin r.
Share Review
Report Review

Very good service
March 23, 2018

I placed an order for my friend and I was very happy with winni.in service.
Good service and quality product

Date of experience: March 22, 2018
India
1 review
0 helpful votes
Follow jitin g.
Unfollow jitin g.
Share Review
Report Review

Awesome
March 22, 2018

This is the best site i have gone across for this service.
There product and service is best.
On time service is what they are for and reasonable price.
All the best

Date of experience: March 22, 2018
India
1 review
0 helpful votes
Follow Pallavi s.
Unfollow Pallavi s.
Share Review
Report Review

I had great expericence with this company. They solve all the problems specially customer care services. I talked to Shalini mam for resolve my problem. She listen very peacfully and understand it. She resolve my problem within 2 min. I love to be the part of this company as a customer.

Date of experience: March 21, 2018
India
1 review
0 helpful votes
Follow manju m.
Unfollow manju m.
Share Review
Report Review

Excellellence
March 22, 2018

Excellent Service give by winni... Thank you, Happy to deal with ur company in future with same good service

Date of experience: March 21, 2018
Germany
1 review
0 helpful votes
Follow Devarsh K.
Unfollow Devarsh K.
Share Review
Report Review

Good Service :)
March 22, 2018

Easy and nice offer. Great Service. Timely response. Waiting for the delivery of cake and flowers sot that the party can get started...

Date of experience: March 21, 2018
Texas
1 review
0 helpful votes
Follow Sunil G.
Unfollow Sunil G.
Share Review
Report Review

Great Support
March 22, 2018

Service was very prompt and addressed all the issue. Taken the msg also which was to be added on cake, hope it gets added

Date of experience: March 21, 2018
India
1 review
0 helpful votes
Follow neha B.
Unfollow neha B.
Share Review
Report Review

Good service
March 21, 2018

It was a great service. We received the order on time. It was very supportive and helpful. It was really a good service

Date of experience: March 20, 2018
India
1 review
0 helpful votes
Follow Sanjeev k.
Unfollow Sanjeev k.
Share Review
Report Review

Good service
March 21, 2018

Good interation and resolution provided in short time. Need more improvement in delivery service i got some issue in the delivery service but but executive provide the rrsolution in short time

Date of experience: March 20, 2018
India
1 review
0 helpful votes
Follow Subhash C.
Unfollow Subhash C.
Share Review
Report Review

Super delivery superb tracking system I m impressed winni is just simply and osm Very easy to order 5 star out 5...

Date of experience: March 20, 2018
India
1 review
0 helpful votes
Follow Deepak K.
Unfollow Deepak K.
Share Review
Report Review

Excellent
March 21, 2018

Its good to be use this website. Very helpfull and supportive. Back end process do excellent work, give good and proper information. Thanks team.

Date of experience: March 20, 2018
AE
1 review
0 helpful votes
Follow vidya v.
Unfollow vidya v.
Share Review
Report Review

As a person who reside outside the country, giving a surprise to dear ones was quite tough. But Winni team cracked it! You guys made their day... also ours! Your cakes and the service are just superb that I can refer without thinking twice... definitely I ll get back to you once I feel I should surprise someone on their special day... thumbsup to one and all in the Winni FAMILY. Thanks guys!

Date of experience: March 20, 2018
India
1 review
0 helpful votes
Follow om k.
Unfollow om k.
Share Review
Report Review

BIRTHDAY WISHES
March 20, 2018

Very nice collections and really very supportive. I advice all to send their wishes by using this sit.

Date of experience: March 19, 2018
India
1 review
0 helpful votes
Follow Nilotpal R.
Unfollow Nilotpal R.
Share Review
Report Review

Cakes online
March 20, 2018

Very good customer service by Kiran. Very helpful and responsive. Winni.in rocks. Cheers! They have apt delivery system and wide range of cakes and gifts.

Date of experience: March 19, 2018
India
1 review
0 helpful votes
Follow Sheffali T.
Unfollow Sheffali T.
Share Review
Report Review

Thanks for winni and shalini for good support n yummy cake...
Service is to good and on time...
Flowers are so fresh...

Date of experience: March 19, 2018
India
1 review
0 helpful votes
Follow Vikash s.
Unfollow Vikash s.
Share Review
Report Review

Nice online service and good customer care support shalini guide me how to place the order. Very tasty cake and flowers was fresh.

Date of experience: March 19, 2018
Philippines
1 review
0 helpful votes
Follow Narendra J.
Unfollow Narendra J.
Share Review
Report Review

The support given by the "Nandita" was very helpful, I made a mistake in the order and put the dates incorrectly, she helped me and reschedule the delivery on time.

Thanks a lot for the help
-Narendra

Date of experience: March 19, 2018
India
1 review
0 helpful votes
Follow Er A.
Unfollow Er A.
Share Review
Report Review

Nice sevice
March 20, 2018

Excellent customer care support. Very good verify of cakes and flower. Really good service shilini good

Date of experience: March 19, 2018
India
1 review
0 helpful votes
Follow rishabh h.
Unfollow rishabh h.
Share Review
Report Review

Great work
March 20, 2018

It is a great website for surprising your friends and family.the quality of cake and options to choose from is really commentable... overall great experience

Date of experience: March 19, 2018
India
1 review
0 helpful votes
Follow shubh s.
Unfollow shubh s.
Share Review
Report Review

Winni, u helped me to find out d appropriate cake for my loved one.
Uer customer service is really awsum. D way they deal with customer is fantasctic.

Date of experience: March 19, 2018