WhyNotLeaseItReviews 255

I had to request my refund for an item that I didn't get over 4 times. This company still wanted to charge me a monthly charge for service. Really what service I canceled this service because they took my money with no item in return. They told me over two months ago I would receive my refund in 10 days now over two months later complaint to BBB and Customer Finance Agency. I had to call them again to get my $160.00 dollars. It then this last time took less than a week for me to get my money. Which let me know they never sent my refund out the first time when they said it would take 10 days. And if I didn't stay on top of this I would not have even gotten my money back. It just came on Friday 9/14/18. This started on July 10,2018, Really! Buyer beware.

They talk out both sides of their mouth. No true understanding of words. Play on people's true needs of the item and then twist the words onto believing that you are paying for an item when in fact you actually renting an item for life. The payoff terms that they're talking about is basically you could have just bought the item yourself without their assistance. Because if I was able to make a payment first and then come up with the remainder 90 days. Heck I could have went on and just waited 90 days and paid for it the same day.

I attempted to order a refrigerator online from Sears today and I was unable to complete my order without being forced to this 3rd party leasing company and wasting my time filling out a confidential application for something I have ABSOLUTELY NO INTEREST IN! Sears/K-mart, you have now found the perfect solution to chasing off your few remaining loyal customers.
This idea creates the nails to put in your corporate coffin. I am sorry to say, this was most likely my last attempt to do business with Sears/K-Mart.

Sears told us it was a rent to own situation. We paid a certain amount for 5 months and we'd just have to make a phone call and the product would be ours. They continued taking the same amount out every month until we sent the products back. No one told us they would continue taking money out every month after the 5th month and it said nothing about it in the contract. I read it at least 10 times to make sure I didn't miss anything. I spoke to the company several times and no one from there told me anything about it either. Now I'm having to send the product back so they will stop taking money out of my account. Next time I'll go through Rent-A-Center or something.

If you can't qualify for a regular bank loan this is a great option they have same as cash if you pay off in 90 days. I have purchased rice appliances with this and the day I purchase i call why no lease it and tell them I want the 90 day pay off and they adjust my payments and in 90 days it's mine and paid off. Simple easy they are not crooks and one time I forgot to tell them I wanted the 90 days and I was a week past 90 days called they ajusted to the 90 payotf and took my last payment. Read the contract listen to the sales person they have always been very clear to me about how you can pay way more for your product.

My son got a TV that should have cost $1,247.40 and for 15 months MY DUMB $#*! LET THEM take out $249 a month. I called in January they gave the the run around and then continued to take it out every 26th of the month. Well they did TODAY AND i called and the lady whom i spoke to said she was sorry SEARS didn't explain how the program worked and since they didn't she would "CLOSE THE ACCOUNT"... ya cause they know they already took way to much money... she told me if I had not called today and July 26th came around they would have took another $249... TOTAL RIPOFF!

I purchased a washer and dryer from Sears and the sales man told me the monthly payment would be around $150.61 cents and it was going through this Whynotleaseit what they are doing is they took out $149.77 twice a month out of my checking account and said it was handed into them as a by monthly payment when I tried to talk to them and tell them that thats not what the salesman told me they just gave me the runaround I told them I would call Sears and have them take the washer and dryer back and they told me I could not call see yours and have the washing machine taken back I had to make five monthly payments this place is a complete rip off do not use them

I thought i was doing a payment plan on the item and it ended up being a lease. I also had trouble with the item i brought it back to the store the store
The manager said that they don't do returns that i would have to call the leasing company so i did and they told me that i would have to go back to the store i told them the manger told me to call you. They were rude to me i still don't have resolved. Very shade company please do not give them your bank info they take money when every they want. I will never do use this company again.