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WhatGeek

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.


whatgeek.com
Shenzhen, Guangdong, China
+34
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WhatGeek Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
255
value
43
shipping
46
returns
20
quality
991
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862 reviews

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Turkiye
1 review
0 helpful votes
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Late shipment but good
March 8, 2024
Updated review

You need to wait over a month to get your package but it worth it because its cheap

Date of experience: March 7, 2024

Paypal puts tax on purchase
February 6, 2024
Previous review

Paypal puts tax on purchase

Date of experience: February 6, 2024
Saudi Arabia
1 review
0 helpful votes
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Good choice
March 7, 2024

‎‏I really liked it, but if the letters on the keycaps were transparent, it would be better so that the letters can be seen through the lighting so It will become clear when the room is dimly lit. Also the gif on the screen seems a little slower, but in general, I liked the experience and I will buy again one day.

Date of experience: March 7, 2024
Utah
1 review
0 helpful votes
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Good but...
March 17, 2024

Thought our handheld was to offer some Mario games as the image on website shows Mario Cart. Disappointed in that but overall is a nice handheld.

Date of experience: March 7, 2024
GB
1 review
0 helpful votes
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GameSir G8
March 7, 2024

Best price found on the internet with a bonus of a discount code thrown in!
Very happy with my purchase

Date of experience: March 7, 2024
Israel
1 review
0 helpful votes
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The keyboartd I ordered doesn't have a working software and its missing the End button which is super weird

Date of experience: March 7, 2024
Virginia
1 review
0 helpful votes
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Excellent
March 7, 2024

Fast shipping and the product came in perfect condition!

Date of experience: March 6, 2024
GB
1 review
0 helpful votes
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The controller I bought worked great and is what I needed. Although delivery came around 5 days late which was annoying since I was out of the country at the time

Date of experience: March 6, 2024
GB
1 review
0 helpful votes
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Keyboard isn't flat
March 6, 2024

I am awaiting a support response as the keyboard I ordered isn't flat

Date of experience: March 6, 2024
Canada
2 reviews
5 helpful votes
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Really Fast shipping!
March 5, 2024

I ordered an RG35XX Plus from WhatGeek. Not only was there a great deal going on for it which I jumped on, once it was shipped, I was surprised by how fast I received it especially from China. Super pleased with their service!

Date of experience: March 5, 2024
Georgia
1 review
0 helpful votes
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Amazing little console
March 5, 2024

Shipped fast, great customer service. All around a good experience!

Date of experience: March 5, 2024
Texas
1 review
0 helpful votes
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Awesome keyboard
March 5, 2024

Came much quicker than most things from China. Great quality

Date of experience: March 5, 2024
New York
1 review
0 helpful votes
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Minooka mini +
March 5, 2024

Great price fast shipping awesome product! Will purchase from them again soon! Thanks

Date of experience: March 5, 2024
New Jersey
2 reviews
0 helpful votes
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Great Sute!
March 5, 2024

My order with WhatGeek went perfect. Shipping was great and everything was exactly as described.

Date of experience: March 4, 2024
Massachusetts
1 review
0 helpful votes
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Mini mechanical
March 4, 2024

Great little kit, louder the. Expected but still love it.

Date of experience: March 4, 2024
TT
1 review
0 helpful votes
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Great keyboard, lots of flaws.
March 4, 2024

Feel of keys, fit and finish of keyboard are wonderful.
Choice of font on the keys is very pleasing.

The back light of the keyboard is useless.
The lack of separation between arrow keys, numpad and alpha keys makes telling them apart difficult.
There should be a way to invert the functionality of the fn keys. Aka, make the media function the primary or secondary function of the key.
No angle adjustment.
Lack of win key on both sides of keyboard was an oversight.

Date of experience: March 4, 2024
California
1 review
0 helpful votes
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Great product and shipping
March 4, 2024

Great experience, highly recommended, great product, communication, and delivery.

Date of experience: March 4, 2024
GB
1 review
0 helpful votes
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No problems
March 4, 2024

Got my item no problems. /////////////////////////

Date of experience: March 4, 2024
Delaware
1 review
0 helpful votes
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WhatGeek Experience
March 4, 2024

I ordered a keyboard on what geek and I was impressed with the price and how easy it was to buy, and no shipping cost as well!

Date of experience: March 4, 2024
Texas
1 review
0 helpful votes
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Excellent customer service
February 29, 2024

Overall, ordering from what geek was very straightforward the tracking was provided and clearly communicated with frequent updates. The keyboard arrived in good condition, and worked exactly as expected.

Date of experience: February 29, 2024
GB
1 review
0 helpful votes
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Well packaged but still damaged.
March 10, 2024

Ordered from what geek end of January, was not aware there was a customs tax charge when it arrived in the uk as was not aware of where it was coming from, so that was a bit of a put down. Anyway paid the custom tax keyboard arrived seemed to be very well packaged but unfortunately my keyboard was still damaged and the rotational know for the volume ect was snapped off. Customer service isn't very good. As I emailed them with a prior issue and it takes days for a response so I never even bothered to contact them over this. So for this it's 2/5 for me.
Unit seems decent but if there's any issue it's not easily resolved. At least now il be aware of the pricey import tax.

Date of experience: February 29, 2024