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WhatGeek

4.5

On SmartCustomer, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.


whatgeek.com
Shenzhen, Guangdong, China
+34
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WhatGeek Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
255
value
43
shipping
46
returns
20
quality
991
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862 reviews

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Ohio
1 review
0 helpful votes
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Long shipping but good product
March 30, 2024

Product was great when it arrived but took longer than expected to arrive

Date of experience: March 19, 2024
Michigan
1 review
0 helpful votes
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Shipping and Tracking
March 29, 2024

Tracking the package was a bit challenging. Product quality was great.

Date of experience: March 19, 2024
Illinois
1 review
0 helpful votes
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Good people
March 29, 2024

Good just didn't accept visa gift cards which kinda sucks. Overall pretty good very easy and helpful.

Date of experience: March 19, 2024
Mexico
1 review
0 helpful votes
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Overall great experience!
March 29, 2024

Even though It's a little finicky because here in Mexico we have street name, and house number etc etc, and it's a smidge more complicated but didn't ran into any trouble with shipping so there's that

Date of experience: March 19, 2024
GB
1 review
0 helpful votes
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Very good
March 28, 2024

Arrived quickly and was well packaged, keyboard works perfectly

Date of experience: March 18, 2024
Germany
1 review
0 helpful votes
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Everything went fine
March 28, 2024

Got Tracking Information and all Information from China to germany were right and it arrived on time

Date of experience: March 18, 2024
New Zealand
1 review
0 helpful votes
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Great keyboard!
March 28, 2024

Site was so easy to navigate and finding coupons online made the purchase that much sweeter!

Date of experience: March 18, 2024
Illinois
1 review
0 helpful votes
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Amazing DIY Kit
March 28, 2024

This was my first build and I was a bit nervous but this was actually WAY easier than I had expected. Build quality is phenomenal and they've made improvements from the original M1. Well done guys

Date of experience: March 18, 2024
GB
1 review
0 helpful votes
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Good
March 28, 2024

Delivery time and contents were as advertised. I got the AJAX keyboard with gift linears and I cannot use another keyboard because of how comfy they are

Date of experience: March 18, 2024
GB
1 review
0 helpful votes
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R36S
March 27, 2024

Brilliant, easy to use, and very competitive pricing.

Date of experience: March 17, 2024
Germany
1 review
0 helpful votes
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My experience was overall pretty good and the product quality is very good. The times when you just get rubbish from China are definitely over!

Date of experience: March 16, 2024

My experience was overall pretty good
December 16, 2023
Previous review

My experience was overall pretty good

Date of experience: December 16, 2023
Canada
1 review
0 helpful votes
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Product arrived as advertised.
March 25, 2024

No issue with the the product, or the delivery or packaging. International shipping was slow, but that was expected. I

Date of experience: March 15, 2024
Germany
1 review
0 helpful votes
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The item was shipped very fast and arrived very quickly in under two weeks! I am super pleased and happy with the experience I had with whatgeek, I can recommend :)

Date of experience: March 14, 2024
Poland
1 review
0 helpful votes
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Amazing keyboard
March 24, 2024

I think this is the quickest shopping from. China I have ever experienced! And keyboard is amazing

Date of experience: March 14, 2024
GB
1 review
0 helpful votes
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Happy with the item.
March 24, 2024

Very good experience with this company.First time using them.Will.probably use them in the future.

Date of experience: March 14, 2024
Sweden
1 review
0 helpful votes
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Got my device (RGB35XXH) two weeks after ordering. WELL WORTH THE WAIT.

Build quality is top notch, and has sufficient power to play all advertised consoles.

10/10 love the purple color

Date of experience: March 13, 2024
Germany
1 review
0 helpful votes
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Excellent Platform for Handhelds
March 22, 2024

Had to find a good platform where I can buy my handheld and found WhatGeek for they offer a great device that I'm looking for and even a free shipping and a voucher as well.

Date of experience: March 12, 2024
GB
1 review
0 helpful votes
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Great deal.
March 22, 2024

Great service and price. As described. Item arrived safely.

Date of experience: March 12, 2024
Poland
1 review
0 helpful votes
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Surprisingly quick delivery, keyboard itself is amazing, it actually feels like a upgrade from a k3 that was double the price :D

Date of experience: March 11, 2024
Canada
1 review
0 helpful votes
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RG35XX
March 8, 2024
Updated review

Very good experience. Smooth purchase. Very accurate shipment tracking. The product was well packaged and arrived flawless.

Date of experience: March 8, 2024

Very good experience
February 6, 2024
Previous review

Very good experience. A few more payment options would have made it a 5 star, but very happy.

Date of experience: February 6, 2024