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WhatGeek

4.5

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From the business

WhatGeek has incredible things lined up for people filled with fantastic creativity. All the gadgets on our website will have unique designs, colours and features, allowing people to create something of their own. Our team is working hard to offer items in various categories besides customizable keyboards, mice and other accessories.


whatgeek.com
Shenzhen, Guangdong, China
+34
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WhatGeek Reviews Summary

The company enjoys a generally positive reputation, with customers frequently praising the high quality of products, extensive selection, and competitive pricing. Many reviews highlight satisfaction with the performance and aesthetics of items, particularly keyboards and gaming consoles. However, concerns arise regarding shipping delays, particularly for international orders, and occasional issues with product instructions and support. While customers appreciate prompt service in some cases, others have experienced frustration with communication and order tracking. Overall, the company demonstrates a commitment to customer satisfaction, though improvements in shipping transparency and support resources could enhance the experience further.

This summary is generated by AI, based on text from customer reviews

service
255
value
43
shipping
46
returns
20
quality
990
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862 reviews

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GB
1 review
0 helpful votes
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Awesome
February 29, 2024

Once I decided what I wanted the placing of the order and payment was simple and to find I could pay in three payments with klarna was a bonus

Date of experience: February 28, 2024
Florida
1 review
0 helpful votes
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I'll start with saying I just received my keyboard only a couple days ago. Exactly what I ordered and couldn't be happier with the product. My only reason for a 4 star is how long it took to deliver. A little over a month is quite a while to wait for an almost $200 product.

Date of experience: February 28, 2024
GB
1 review
0 helpful votes
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It took a long time to get my order, and there were some annoying problems with the courier that this shop uses. At first it seems it was delivered to the wrong location, but eventually I received the product.

Date of experience: February 28, 2024
Arizona
1 review
0 helpful votes
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Took over a week to respond to a return request. Does not disclose additional fees associated with returns. Deters customers from returning even if unsatisfied with the product. Lack of follow through on email responses.

Date of experience: February 26, 2024
GB
1 review
0 helpful votes
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Great service and device
February 26, 2024

RgB30 is excellent.
Service from whatgeek was excellent also. Good communication delivery a day earlier than advised, well packaged, and an amazing price.
Would recommend and definitely use this company again.

Date of experience: February 26, 2024
Canada
2 reviews
0 helpful votes
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The Anbernic RGB30 is a compact handheld console that flawlessly blends retro nostalgia with modern features. Its sleek design, vibrant 3.5-inch IPS display, and powerful hardware make it a standout choice for retro gaming enthusiasts.

With seamless performance across various emulation platforms and versatile functionality as a media player, the RGB30 offers an immersive gaming experience. Its long-lasting battery ensures hours of uninterrupted playtime on the go.

Date of experience: February 24, 2024
Ohio
1 review
0 helpful votes
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Cutest Keyboard
February 23, 2024

I wanted a pink keyboard with rgb, couldn't find the one until I saw an ad for this My Melody keyboard. It's a good price and much cuter in person.

Date of experience: February 23, 2024
Florida
1 review
0 helpful votes
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I ordered the Anbernic RG35XX and it came in a reasonable amount of time for a great price. I've been so satisfied with this product this is the 4th one I've purchased!

Date of experience: February 21, 2024
GB
1 review
0 helpful votes
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Stick drift a thing of the past
February 21, 2024

Fast, easy, straightforward and the product is exactly as advertised.

Date of experience: February 21, 2024
South Carolina
1 review
0 helpful votes
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No directions
March 1, 2024

Where are the directions? I want to return this item.

Date of experience: February 20, 2024
GB
1 review
0 helpful votes
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Great value, products arrived quickly
February 20, 2024

Easy to use website, good choice of products, and that better value than others I've seen. Very happy with my purchase which arrived slightly quicker than expected.

Date of experience: February 19, 2024
North Carolina
2 reviews
0 helpful votes
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Myioo Mini Plus
February 19, 2024

Everything was great. Discounted at a very well price. And I love the color

Date of experience: February 19, 2024
Turkiye
1 review
0 helpful votes
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It was fast but you guys have to more responsible for tracking shipment progress

Date of experience: February 18, 2024
France
1 review
0 helpful votes
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Top
February 18, 2024

Very good experience with Whatgeek thanks for all, your customers service was very reactive and helpful

Date of experience: February 18, 2024
Turkiye
1 review
0 helpful votes
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Communication
February 24, 2024
Updated review

Communication communication communication communication

Date of experience: February 17, 2024

Good best in global market
January 16, 2024
Previous review

Good best in global market.

Date of experience: January 16, 2024
Turkiye
1 review
0 helpful votes
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Musa
February 16, 2024

Ürün gayet güzel ve kaliteli, Kargolama gayet başarılı sadece kargo biraz gecikti ama onun dışında herhangi bir problemim olmadı

Date of experience: February 16, 2024
GB
1 review
0 helpful votes
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Easy AF
February 16, 2024

Great website - easy navigation and efficient service - will definitely keep using for keebs that i want

Date of experience: February 15, 2024
New Jersey
2 reviews
0 helpful votes
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Great keyboard
February 15, 2024

The keyboard turned out great. It was exactly what i needed and wanted. The shipping was a little weird but other than that i am more than satisfied.

Date of experience: February 15, 2024
California
1 review
0 helpful votes
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Delivery took some time since the product came from China. But I appreciate being kept in the loop about the delivery. The initial intent at product set up was painful. I'm still not using the product in my workflow because of this. WhatGeek needs to do a much better of providing a guide for Windows/Mac machines. Is there documentation for both platforms? The only reason I'm not giving it one star is because it seems to be for a very tech oriented customer base who don't mind doing the leg work and tooth pulling to get it to work...I'm on a Mac and have done some research and now need to give it another go (I'm time poor and will eventually get to it). I'm not giving up yet.;-)

Date of experience: February 14, 2024
Turkiye
1 review
0 helpful votes
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Not Good Quality for Keyboard Button
February 14, 2024

The print is not good. Up right section is look like blurry printed.

Date of experience: February 14, 2024