WebsiteBoxReviews 722

I like WebsiteBox. At a one-time fee of $99, it's very affordable, which is especially nice for new agents. Plus, it's easy to set up. I was able to set it up in a weekend. Also, the customer support is alright, although they sometimes take a while to answer back.

However, WebsiteBox has a serious security loophole that's stopped me from using it. This platform doesn't support SSL. In other words, your site will be flagged as "This Site Is Not Secure", and anyone who enters in their name, street address, etc will put their personal at a serious risk. Hackers will have a field day. Some clients won't care, but as buyers become savvier, they'll start to avoid sites without an SSL certificate.

If you're a realtor, you're trying to get prospects' contact info. That's important when you want to keep in touch with sellers and buyers who may not be in the housing market for a good 6 months or so. But, you can't do that (at least not responsibly) with a site platform that's missing basic security requirements. You could get away with this in 2002, but not 2018. Not with all the recent data breaches, internet protection laws, and whatnot. Besides this being unsafe, it also looks unprofessional, especially now that most realtor websites have an SSL certificate. Google will also push your site way down the list, too. Not having an SSL certificate is really bad for SEO, too. Don't expect to rank on the top 3 search results pages.

Also, if you're a realtor who does Facebook advertising, this platform doesn't support that. It supports Google Analytics at least, so Google AdWords should work with it. Still, to ignore one of the largest ad platforms out there is really disappointing to me.

These issues, combined with the Windows 95/XP layout of the control panel, make WebsiteBox very lacking compared to more expensive sites. I like what they're trying to do. They want to bring affordable website solutions to the real estate industry. But, it feels less like an "affordable solution" and more like a "you get what you pay for" sort of thing.

Summary: It seems if you want a decent, secure, and up-to-date realtor website, you'll need to shell out at least $300.

EDIT: The more I read the reviews, the more I suspect that a lot of them are fake.

Don't believe these people about their refunding your money. I
Subscribed yesterday and found out today that they don't support my MLS.
I asked for a refund and to cancel my subscription. I was told to
Send an email and they would cancel the subscription. I immediately sent
An email requesting cancellation and my refund. I received an email
Saying that I can't cancel until they send me a cancellation form which I
Never received. I called their offices and was put on hold for 20
Minutes. The customer service representative said they would send me
The forms on their terms and at a time suitable to them and that I would
Just have to wait. This is a ripofff... Don't be fooled.

I chose WebsiteBox based on other user reviews and am happy to say the set up time was not as long as I had anticipated based on my experience with Point2 Agent's site where I remember spending at least a week to set up my agent site; and the a-la-carte features are not bad either considering the low cost for the initial set up and the features you do get. The customer service has been good thus far; I would prefer if they offered longer hours for customer help but despite that I have had any and all questions answered.

They have the worst customer service. I signed up to try it out for 30 days or money back guaranteed. The interface is terrible the latouts are outdated and doesnt work well on some devices. When I reached out to them 9 days before my 30 days was up to cancel and request a refund, no one responded back to me until my 30 days passed. They send me a form to fill out which they insist I didnt fill out and send back. The form has 2 questions why would I not fill out the form to get my refund? Mr. Lieu insists I didnt send it the form on time when they sent me the form after the 30 days. Now they refuse to give me a refund saying I never fill out the form. How can a company run their business like this by having terrible customer service and refusing to give customers their money back when they did everything to cancel whitin 30 days? Stay away I knew I shouldve not tried them even after reading the bad reviews. They positive reviews have to be fake.