WebsiteBoxReviews 722

We worked with my friend on quite a good project which referred to the real estate sphere and we demanded a good website, because we realized that it would our calling card if the project would be launched.
We have applied for services to these guys as the pricing was rather affordable for us, and their designs which they published in testmonials were looking attractive.
We have built the website of our dream due to them, but unfortunately the idea with the real estate business faded. But I'm not disappointed. I'm moving forward!

ABSOLUTLEY THE WORST! DONT WASTE YOUR MONEY!
Way better platforms than this one. They said one time fee, but will scam you by charging you $200 Us every year after a few years.

***** Highly Recommend ****
Jenny-May / Web designer etc.

I'll try not to write a book about it.

From time to time, I come across certain pro's that are actually Experts.
In this case Jenny-May it's absolutely one of them. Through the mess & the hassles of me trying to figure out making a website & all the other things surrounding it, she made it much simpler and hassle-free. There wasn't just one best part, because there were so many, good things about my interaction with this Expert. Basically everything that involved doing business well and the way it should be done in every way. I guess I'll rattle off a few things / Professionalism, Know-how, wisdom, Punctuality, Subject matter details, Understanding, Positive attitude, Good spirit. Ok, I can go on and on obviously. As you can see by now,
I had a lot of issues with my website situation & all things related to it.
I went through a lot & this Expert was able to see me through the whole thing flawlessly. Why did I go into this detail? Because "MOST" people most of the time are focused on negativity or bad reviews...I focus on the opposite and this is definitely one of those times that I'm glad, to put it the way it was, the way it is, & keeping it on point. I highly recommend Jenny-May to anybody or any business to do business with her, because of the things mentioned
Herein & more. * * * * *.

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GET EVERYTHING IN WRITING…
I am giving this company a 3-star review so people will take this review seriously. It is not a bad product, it just wasn't right for us. I had the site for about a month and canceled. I understood I would lose the $189 fee for the first year. We switched to Carrot.com and have been very happy with their product and customer service. My issue with Website Box is that they continued to bill me with auto-pay. I was billed in May of 2022 for $299 and they were preparing to bill me for $299 this May of 2023. The initial website has not been online since I cancelled it in 2020. Even though the website was not online they refuse to refund the charge from 2022. I took the word of the account manager that said they would cancel my account back in 2020 and didn't request an Email. If you choose to do business with this company get everything in writing. Even though I do not agree with their refund policy, I don't have to like it, and I DO NOT recommend their company. I wish I would have found Carrot.com earlier.

My site has been working just fine up until February 2023. The Home value tool stopped working sometime in February or maybe even before February, and they still have no ETA on when it will be fixed. I keep getting the same response every time I contact them, "We're working on it". Now I have to go find another Home value tool to use in my ads. So frustrating!

Websitebox is down. I called the phone found on Facebook and is out of order. Seems that this company disappeared. My website is lost and all the link I have on my social media is not working. The company is not reachable at this time. Frustrated. My hosting company said that my website was transferred to Amazon but I didn't authorize the move. I am stuck with WEBSITEBOX because there is no way to contact them to see what is going on.

DO NOT DO BUSINESS WITH THIS SCAM! You will regret it 100% They sold us a lifetime plan then decided to say hey well we know you bought a lifetime setup but we want to change you to monthly instead... in what world does that make sense. Refund the people you scammed and charge monthly to those who decide to stay with your sub par service.

I can't express in words how frustrating this company has been to work with. I was told from the start that it would only be $99/yr After a time, things were changed and my account closed. I expressed my frustration and received a reply stating that in order to activate my account I had to pay three times what was agreed upon. There was no apology in the response. The one star reflects their lack of empathy and customer service. Their actions prove that they only care about a profit and are misleading in their sales tactics.

WebsiteBox is the worst website maker I have ever used. I highly discourage you to not purchase this website designer. The editing is infuriating. You can barely make edits to text or pictures without deleting edits or just being unable to edit. Once you have made an edit it is irreversible.

It is the ABSOLUTE WORST! I have written several emails and they don't even care to respond. They are so full of you know what. The reviews you are reading from everyone else is spot on. It is horrible and despicable. You have to figure out your own problems.

When making modifications to your website, there are also lots of bugs you'll run into which are quite irritating. Example, when select a sentence and changing it to bold lettering, it will only select one word and make it bold. You have to select each word in order for the change to occur. Do you think you can deal with that?

WebsiteBox did an excellent job creating our website for my real estate firm. I've been a real estate broker for over three decades and was a bit skeptical at first but was pleasantly surprised. Thanks, Tiffany and Travis. If you are looking to build a real estate website? I highly refer WebsiteBox.
Verona Paschal Real Estate, LLC

When I contacted for help, Jenny May assured me that I was in good hands. Aside from the fact that she wasn't the account manager who had been assigned to me. I was able to get a lot of feedback. I wasn't able to find my listings and Jenny was able to find my listings using my agent ID.

I am very satisfied with Websitebox services provided by Jenny-May Ruttan my appointment agent and she has completed my website to my satisfaction

I highly recommend anyone who is interested in a website to use Websitebox And Jenny

I am very pleased with my website and the hard work Jenny-May put into developing the website just for me. Jenny-May is reliable and makes herself available when I have questions about my website. I like the professional relationship we have with each other and Jenny-May listened to all my ideas and put them in fruition. My website is exactly the way I want it, it is very professional and cover all my needs. Not only that, I love the price point option that Website Box have. I had several appointment with other website and their prices were ridiculous! Especially for a new company on a tight budget. When I read what all Website had to offer at a fraction of the price, I could not believe it. I had to choose Website Box as my website developer and I am glad that Jenny-May is assigned to my account. Thank You Jenny-May for all your hard work! CEO Noble Southern Properties

Tiffany is great to work with! Her customer service is superb! She answered all my questions and I felt very satisfied with her service! I highly recommend website box!

I am so grateful for highly skilled and very professional customer services at WebsiteBox. From the moment I contacted them about website, Tiffany was delight with answering all of my questions. After signing for the Plan, I was connected with Travis and he was very quick and responsive and created an awesome website for me in less than a week up and running. Mike followed up on IDX approval steps, making everything move quick and smooth. I could not be happier to have my website with WebsiteBox! They are great!

We have been using WebsiteBox for years, their quality always going up with better service.
Tiffany Valverde built our sites, with 100% professional and dedication.
I recommend WebsiteBox to all my realtors friends and family.

I was referred to this site by a colleague and I was thrilled with the prices, service and modern templates! My account rep Tiffany Valverde was quick to respond to my requests and extremely helpful. She helped me customize a website perfect for my real estate needs. I would highly recommend this company to any realtor that needs a fresh modern look.
Sherry Walter
Beverly & Co.