WalmartReviews 4,414

I bought Xbox Live cards on Walmart.com as Christmas gifts last year for my children. I have emailed & called customer service(several times) asking for the cards to be activated and each time they told me they would take care of the problem. 6onths later I finally asked for a refund because it was obvious they were not going to help me. Now Walmart is telling me they're not going to activate cards & I should blame Microsoft. It's Walmart's responsibility to activate the cards they sell. Stop passing the blame Walmart & own up to your mistake! Not only have they taken my money but they've disappointed 2 children.

Ordered a ps4 game, it was through a third party on Walmart.com. I requested the order be canceled, received a email from the seller that the order was canceled. Then I see the money have been taken from my account for the order. I have no product. Contacted seller and they tell me they are waiting to hear from Walmart about refund, and then contacted Walmart.com and I am told to contact the seller. Tracking numbers does not even exist that is listed on the order. Then Walmart.com sends me an email with a return label but I have no dam product to return. All i want is my money back. I have no product so I am just suppose to give them the free money?...I think not. I will never ever order anything from Walmart.com....I would rather order from Amazon and Ebay.

Ordered online and did not receive items as promised. Fedex only had a shipping label from Walmart with no package. Walmart showed items shipped and collected payment. When I called Walmart customer service they noticed the items were never given to Fedex to send. The customer service agent blamed Fedex, and stated she doesn't have an answer for me as to "why it happened," and had the nerve to say "that's why I never do online shopping." What a way to support her company's mission to be competitive in online shopping. So, she reordered my items and said she cannot guarantee shipment. What a lack of management oversight! Definitely not a reliable place to do online shopping, they will charge you for items that aren't actually sent (but will create a shipping label), and still not guarantee shipment for your order. Poor management, shady business antics, poor customer service, and definitely not competitive compared to other online shopping experiences.

Ordered a gaming PC online the day before Thanksgiving. Was supposed to be delivered Dec 1. Never got a shipping confirmation or an email stating there would be a delay. Contacted customer service Dec 1 to see if the item had shipped. Was told by the CS rep that it would be delivered THAT DAY. Surprise - no delivery. Contacted CS again the next day. Different and honest CS rep told me the order was "stuck in processing" and the only way to fix it was to cancel the order (?) and reorder the item. Of course, it is now out of stock. Oh yeah, and if it does come back in stock I will have to pay the higher price and hope that they will make an adjustment to the Black Friday price. Right. Never again, Walmart.

On the front page of the ad Walmart puts the best deals! I have not done Black Friday in years because of the violence and rudeness of greedy people. So I decided I would give Walmart a chance on their online service! I understand that you might have technical issues but I'm not understanding that you have been out of stock on the 1 item I was going to purchase and it was on the front cover of the Black Friday Ad! It was never in stock because I have looking at 40 and 43 inch TVs! I really believe this is false advertisement! Just wondering why that was on the front page and not even on the web page did it say this was out of stock. I thought it was because it was going to be available. I like how we got to sign if we are doing false reviews but you are not responsible for false advertisement.

Bought four tires from Walmart.com about three years ago. I was told to go to a specific store to pick them up. I got there, they told me it appeared someone stole them. I asked for a suitable replacement, they laughed at me. I demanded a refund, and some code they used shorted me 19 cents. You can't make that up. Yesterday, two days after a slow cooker was promised, I began an online chat. The first guy told me it was coming tomorrow. Twenty minutes later, he came back, after numerous "I feel your pain" submissions, and told me they lost it. I called them, out for lying, and asked what they planned to do. Another 20 minutes later, they gave me $20. Two Walmart.com transactions, two disasters.