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Walmart Reviews Summary
Walmart's reputation is mixed, with customers appreciating its wide product selection and competitive pricing, which enhance accessibility and affordability. However, significant concerns arise regarding delivery reliability, order accuracy, and customer service quality. Many reviews highlight frustrations with unfulfilled orders, inadequate support during issues, and negative interactions with staff. While some customers express loyalty and satisfaction with the overall shopping experience, others report feeling undervalued and dissatisfied, suggesting a need for improvements in communication, order management, and customer support to enhance overall service and restore confidence among shoppers.
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I don't like paying sales tax but that's not walmart's fault
Walmart.com has a lot of things I can't find at the actual store, they also have the free delivery to your closest store which is pretty cool.
Excellent site for quality clothing items and their deals are the best. The prices cannot be found anywhere on the internet. They have new styles always coming up. The returns are the easiest just take the item to the walmart shop and they refund it.
Ordering this card online from walmart was a big mistake. I immediately received an order confirmation number. They also immediately took my hard earned money. It has now been over a week since my order, and I have yet to receive the code to use the card.
I have had multiple calls with Walmart (they are useless on the phone.) just to say that they have resent the email with the code and to give it 12 hours. I wait 12 hours and nothing. I call again, and the same thing. Over and over again. I email them, and they walk me through a step to have it emailed again... still no luck... I email them about my frustration, and they tell me that I will be contacted within 1 business day by phone by a manager. A day goes by, and no call. I email and contact them again, and they tell me that I will be contacted in one business day by a manager.
They have no regard for my frustration... have made no attempt to refund my money or get me the code to the card. This has been a horrible experience and I will never again order from them. I have already ordered the card from Target, which I received in under ten minutes.
It is walmart, wally world, the retail giant, The online service is great I bout my wife a steamvac hoover steamvac had it shipped from the distibution in douglas, ga b/c it was sold out in town, and they shipped it to the store at home and it got there the day b4 christmas. Just wonderful
I placed my first online order and everything arrived on time and in good shape!
I wouldnt need to say much but to confess walmart has proven to stand out of the the many shopping portals. I just make an order for a new HTC desire and other accessories and the delivery was made as scheduled. I will recommend this site for shopping
I go to the online site just to window shop their shipping is kinda high
There free shipping if you send more than $45 is great. Too bad so many things can not be bought online.
I have shopped on this site one time and there is no problems either shipping or any other things. I like this site. I will shop here again :)
They of course offer a HUGE amount of products at "great prices"... but they've killed small businesses, and their quality sucks. I purchased cat food, and the cans where busted when we opened the box!
Me and my boyfriend decided to just shop small businesses from now on... Walmart isn't worth it - money hungry people shipping everything from china.
For being a multi-billion dollar company, you'd think they would have a better site... terrible navigation, consistently incorrect information. Don't waste your time, just go to Amazon.
The Walmart site is Okay but the stores themselves are terrible. LOng lines ALWAYS and staff that could careless about helping. We've had enough of shopping at Wally World!
This site shows a lot of things that aren't necessarily in the stores. It's kind of confusing.
Lines is always too long for me. Stores is messy when I go and do not get much help or a nice attitude when I ask for help at Walmart. Same experience in each Walmart. Lines is always too long that many times we just leave everything and go to another store to buy
People seem to be forgetting that you're supposed to be reviewing walmart.com, the WEBSITE. What happened at your local walmart has nothing to do with walmart.com.
That being said, I love walmart.com. Cheap prices, lots of products, cheap and fast shipping, very easy ordering process. I've never had a problem and I've ordered countless things from here.
I have better experience with Walmart in person than I have with their website. I tried to do the option for paying for something online and then the store contacts you the same day when your order is ready. Well, it didn't work out. The store didn't even have the item I wanted, a printer, in stock. The store wasn't able to refund my money, the online site gave me the runaround, I must have talked to six different people. I finally got my money refunded but it was a huge hassle. I will say this - I did have a positive experience with a direct order from the website (an Mp3 player). But the paying online and picking it up at the store is not recommended!
I have bought several times on this website. All my items arrived on time without any problems. The ggod quality and resonable price inpressed me! I will use this site again and again!
I found products on walmart.com's web site that are hard to find in drug stores. And walmart.com does not charge for shipping. They ship quickly too.
I have ordered many times from Walmart.com along with other websites with no problems. I was able to check out quickly and with little hassle. I received my confirmation email within a minute of the website confirming the order.
I paid for standard shipping. It was out of the warehouse and out for delivery in 2 days. If I were keeping the item, this would be an excellent turn around time.
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
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