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Walmart

2.6

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Walmart Reviews Summary

Walmart's reputation is mixed, with customers appreciating its wide product selection and competitive pricing, which enhance accessibility and affordability. However, significant concerns arise regarding delivery reliability, order accuracy, and customer service quality. Many reviews highlight frustrations with unfulfilled orders, inadequate support during issues, and negative interactions with staff. While some customers express loyalty and satisfaction with the overall shopping experience, others report feeling undervalued and dissatisfied, suggesting a need for improvements in communication, order management, and customer support to enhance overall service and restore confidence among shoppers.

This summary is generated by AI, based on text from customer reviews

service
704
value
646
shipping
544
returns
501
quality
584

We monitor reviews for authenticity

California
8 reviews
15 helpful votes
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I recently looked at a Jr. Loft bed. Charleston white and one white and pink, it was 256 or 259 or 239 I don't remember exactly but I left in shopping cart and went for errand, when came back was sold out, oh to bad I thought and looked for another, that's when I found the same bed under another name only now it was 315.00 with "rollback" maybe name change but exact same bed, then to add insult to that when I tried to find the original bed online somewhere else I found an ad for Walmart that said out of stock 450.00 so now the 315.00 bed is also "out of stock" and the Charleston version will be twice the price as the original bed, all using holidays as they claim to be rolling back prices... Fed up really fed up..

Date of experience: December 13, 2015
Maryland
5 reviews
7 helpful votes
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Calgon w. L.
December 13, 2015

Someone was very excited to receive the water lily fragrance saying it smells great its perfect and so much more #TakemeAway

Date of experience: December 13, 2015
Florida
10 reviews
3 helpful votes
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Wally world
December 13, 2015

May not be marble floors or over employed but is less costly than most store and their own brand (Great Value) is as good or better than name brand items

Date of experience: December 13, 2015
Nebraska
5 reviews
4 helpful votes
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Wally world is king
December 12, 2015

Love me some wally world. Affordable and quality items

Date of experience: December 12, 2015
New York
8 reviews
7 helpful votes
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Happy Customer
December 12, 2015

Happy with the service at any time of year. Love love love.

Date of experience: December 11, 2015
Ohio
5 reviews
1 helpful vote
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Use it to order site to store pickup, saved my back few times.

Date of experience: December 11, 2015
New York
5 reviews
0 helpful votes
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TV crash.
December 12, 2015

Not the best. The TV I ordered had the screen bashed in. However, I was able to return it for an exchange at my local store.

Date of experience: December 11, 2015
Florida
1 review
1 helpful vote
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I place an order with Walmart and I placed it on December 4,2015. I place an order for two items one was a four and one vegetable chopper the second was a keurig coffee maker. Mind you these were being shipped through FedEx FedEx is the worst delivery company I've ever seen I worked for DHL for two years and there are a lot better than FedEx my first item was a four and one chopper and that took 10 days to get to me I called FedEx they said that it is in their warehouse and it will sit there for four extra days because it was not being shipped priority mind you FedEx warehouse is only 35 minutes from my house. My second item the coffee maker on FedEx website states that label is being generated mind you that Walmart sent the coffee maker to FedEx on December 4th. I called FedEx they stated to me that Walmart still has not delivered the product to them so I will probably not get it until after Christmas I know now not to ever order from Walmart.com because they use a crappy shipping company called FedEx so if you are reading my response believe me when I tell you pay the extra hundred dollars and get prime shipping from Amazon they will really only take two days to get to you wherever you are in the United States thank you try to have a wonderful Christmas and a happy new year

Date of experience: December 11, 2015
Philippines
4 reviews
1 helpful vote
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Got a great kitchen stuff
December 11, 2015

Ordered a set of kitchen ware here last week and so far the products are good. The service seem nice too.

Date of experience: December 10, 2015
New Jersey
4 reviews
4 helpful votes
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Terrible
December 9, 2015

Im sorry but 4 years ago I came to America from Russia and recently went to Walmart and a funny thing happen. Me and my friend was followed by a woman who apparently works there and when we complained about it they said that there's nothing they can do and you know I thought that in America you don't have to feel uncomfortable in a store while you shop by a lady who looks like a costumer and actually works there like that is NOT okay. Hate the experience I get in the USA so far.

Date of experience: December 9, 2015
Ohio
6 reviews
9 helpful votes
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Great.
December 11, 2015

The prices online are far cheaper. Especially on electronics... Free delivery on items over $50.00. Or shipped to your nearest store. I love it, never had a problem.

Date of experience: December 9, 2015
Oregon
6 reviews
7 helpful votes
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Big box department store
December 9, 2015

Walmart is a mix of Target, Costco and Krogers. No particular advantages or disadvantages. They have a few unique products and services and like most large retailers they guarantee what they sell. Prices are very competitive but I will not drive 5 extra miles just to get a special Walmart deal. I will be visiting their store more often now that there is one fairly close by.

Date of experience: December 8, 2015
Arkansas
2 reviews
0 helpful votes
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It's obvious most orders this time of year are presents. When parents work all day, children may get home before them. Why are items shipping in their original packages instead of a common box? All 3of my son's Christmas presents were delivered in their open view boxes. His Christmas is now ruined. Awesome!

Date of experience: December 8, 2015
GB
3 reviews
18 helpful votes
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Better than others
December 9, 2015

Walmart provide best services. Rates are also nominal.

Date of experience: December 8, 2015
New York
7 reviews
29 helpful votes
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I love Walmart's Service
December 7, 2015

I have had a ton of stuff shipped to me. The items are always well priced and shipping is always fast and if not free, then really cheap. Always fast shipping and just what I wanted. It is so convenient, could not ask for more! 5 Stars from me!

Date of experience: December 7, 2015
Argentina
5 reviews
2 helpful votes
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I have used the site when I couldn't find availability, variety or offers going to the actual store. It is easy to use, and saves a lot of time.

Date of experience: December 7, 2015
Texas
2 reviews
2 helpful votes
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This is my experience,
I was looking for an item in sporting goods online and they stated that there were 11 items at a certain store. When I drove a considerable distance to the only store that was listed in a 50 mile radius, there weren't any to be found, nor previously for at least six months (according to the clerk). Fishing and hunting items don't coincide with the online inventory. An employee told me that- walmart.com isn't the same company as Walmart proper. I'm not sure what else to think other than- I won't waste my time with them anymore.

Date of experience: December 6, 2015
Washington
5 reviews
3 helpful votes
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It's almost like being in the store. But you can have your things delivered to you for a reasonable charge. And if you'd rather, most things can be picked up in the store for free.

Date of experience: December 6, 2015
New Jersey
10 reviews
20 helpful votes
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Cheap necessity stuffs!
December 7, 2015

If it is not electronics or computers. If it is clothes, canned goods, toiletries, and other things - they are rock bottom the cheapest. However, their packaging and shipping is horrendous most times. They can't beat Amazon in that department. If only they are not the cheapest, I'll stop buying things from here and would rather get everything from Amazon.

Date of experience: December 5, 2015
Kazakhstan
3 reviews
17 helpful votes
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Walmart you are superb
December 5, 2015

I had good experience over here and I would definitely recommend their electronics products to others. So I love this store.

Date of experience: December 5, 2015