WalmartReviews 4,414

I RECENTLY PURCHASED TWO COMPUTERS ONLINE FROM WALMART.COM IT WAS NOT DIVULGED UNTIL AFTER THEY TOOK MY PAYMENT THEY TOLD, ME THAT ONE OF THE COMPUTERS COULD NOT BE RETURNED TO WALMART IT HAD TO BE RETURNED TO A PLACE CALLED BARGIN STATION, AND OF COURSE THAT IS THE COMPUTER I DECIDED TO RETURN, THE ONE I KEPT WAS THE ONE RETURNABLE TO THE STORE. FIRST OFF I HAD A HARD TIME FINDING A RETURN ADDRESS AND PHONE NUMBER FOR THIS PLACE, FINALLY DID HAD TO PAY FOR RETURN SHIPPING WHICH WAS ABOUT TWENTY SOME DOLLARS WHICH OK I CAN HANLDE. BUT THE BIG THING THAT WAS ALSO DIVULGED UNTTIL AFTER THEY TOOK MY PAYMENT IS THAT THERE WAS A 40% RESTOCKING FEE WHICH WAS OVER A 100 DOLLARS ON THIS COMPUTER THAT COST 600 DOLLARS WHICH WAS SICKING... HAD I KNOWN THAT UPFRONT I WOULD HAVE NEVER BOUGHT THE COMPUTER THAT COULD NOT BE RETURNED DIRECTLY TO THE STORE. SO BEWARE WHEN SHOPPING ON WALMART.COM. NOT EVERYTHING IS RETURNABLE TO THE STORE! I WILL NEVER ORDER ANYTHING EVER OFF THEIR WEBSITE. 12/20/15 BARB J. PS I ALSO I USED PAYPAL TO PAY FOR IT AND AM TRYING TO GET MY RESTOCKING FEE REFUNDED THROUGH THEM AND THAT ISN'T WORKING WELL EITHER.

I called customer service for assistance ordering a vacuum cleaner that was on sale and wanted to use my Savings Catcher money towards purchase. I was told I had to call back after cyber Monday to have the savings catcher money released. I asked if I waited til Tuesday if I was still able to get the vacuum at the sale price. I was assured yes and that she would make a note of it. She gave me a reference number so when I called back I could reference her promise to sell me the vacuum at sale price. But that did not happen. I was told that the item was a Black Friday item and I could no longer get it at that price. Ok but why was I told differently. I would have bought the vacuum that first day I called had I known Wal-Mart was not going to honor what they told me. Even if what the sales representative told me was incorrect you honor your word. PERIOD. I am very saddened that like most of the world Wal-Mart lies too. Sam Walton was a man of integrity but I can see his family is NOT!.

Ordered 4 gift cards on Dec 6. Estimated arrival Dec 11. Today is Dec 20 and I called 3 times since my initial order waiting on hold no less than 30 minutes each time. Since it was a shipping delay, Walmart instructed me to "take it up with FedEx"! FedEx's phone support will suck the life out of you because they never even answered after waiting more than 30 mins on hold. Back to Walmart.con I go (yes I said Walmart.con). Walmart now told me that they shipped via FedEx Smart Post. What that means is that my gift cards were released from a warehouse using FedEx packaging, but this inferior method of shipping requires that FedEx - hands off to the post office to complete the delivery. From past experience, once "SlowPost" is involved, it takes another 7 days to deliver. FedEx cannot provide an estimated delivery and USPS has no info yet, so I have decided to buy Target gift cards instead. I will simply walk into a store and save myself the headache of dealing with Walmart. When (or if) my gift cards finally arrive in the mail, I will then need to return them since I will have no need for them AFTER the holidays. However, to make matters worse, Walmart's return policy on gift cards does not allow me to mail them back- I MUST GO INTO A STORE AND WAIT IN THOSE LINES WITH HUNDREDS OF SHOPPERS WITH AFTER XMAS GIFT RETURNS in order to get my refund. UGH!

Not much to say here. I placed my order for a few shirts on December 13 and it was shipped almost immediately. It is estimated to arrive between December 19-22, which is fantastic timing for Christmas season, despite the business being one of the largest in the market. My only complaint is their lack of real discounts on items they say are discounted. They supposedly give the original price of items they have discounted, but when looking at prices on other websites, the discount is clearly just clickbait.