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Walmart

2.6

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Walmart Reviews Summary

Walmart's reputation is mixed, with customers appreciating its wide product selection and competitive pricing, which enhance accessibility and affordability. However, significant concerns arise regarding delivery reliability, order accuracy, and customer service quality. Many reviews highlight frustrations with unfulfilled orders, inadequate support during issues, and negative interactions with staff. While some customers express loyalty and satisfaction with the overall shopping experience, others report feeling undervalued and dissatisfied, suggesting a need for improvements in communication, order management, and customer support to enhance overall service and restore confidence among shoppers.

This summary is generated by AI, based on text from customer reviews

service
704
value
646
shipping
544
returns
501
quality
584

We monitor reviews for authenticity

Virginia
4 reviews
49 helpful votes
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Grreat products
February 24, 2016

A great place to find a huge selection of products.

Date of experience: February 24, 2016
Arizona
2 reviews
10 helpful votes
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Walmart. Good and bad.
February 24, 2016

Much of Walmarts merchandise is sold at a good price to people that are on a limited budget. Good for that. The quality of there clothing and other goods made in offshore companies is poor.
Bad is that they pay low employee wages and benefits. Walmart is good creating short term jobs and at bankrupting competing small local Mom and Pop businesses, closing their stores and laying off the employees that are now eligible for tax payers share of unemployment benefits. The rich get richer and the poor get poorer!

Date of experience: February 24, 2016
New Jersey
71 reviews
236 helpful votes
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Protect your screen
February 24, 2016

I had gone to Youtube and was watching how to put a shatter proof glass screen on my cellphone. I went to Walmart and found the ProGlass for my Samsung S5. The price was about $10.00 so I bought two. I sat down and took off the piece of plastic from my screen and then followed the directions: 1 clean the screen, 2. Remove all lint, which was so easy with the cloth they supplied, 3. Remove the backing on the glass and applied the ProGlass shield and without bubbles and it just looked great. No more bubbles and the screen is now protected and it operates just fine with your finger, no problems at all. So, if you want to replace the plastic with glass try what I did, it is so easy, trust me I was amazed and I love it. Took me about 10 minutes. You will love the new look. Everything you need is included. Enjoy. From now on ProGlass on all my cellphones.

Date of experience: February 23, 2016
Romania
3 reviews
23 helpful votes
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Bad Experiences
February 23, 2016

I've never had a good experience using the Walmart website. Shipping has always been slow and that's only if they actually have what I want in stock. In general, it's always been frustration.

Date of experience: February 23, 2016
California
1 review
0 helpful votes
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Stealing Money
February 23, 2016

I will never shop on walmart.com again! They charged me for an old order months after i had already paid for and received it. They see the proof that it was their error and i still have not received my refund. It has been a whole freaking month.

Date of experience: February 23, 2016
Illinois
1 review
0 helpful votes
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$#*! STORE. $#*! SERVICE.
February 22, 2016

I ordered a few items on Walmart.com. One wasn't what I thought it would be, so I took it to the nearest store to return it. Spent 45 minutes waiting for them to find it in their system, in vain. They told me I had to go to another store, the Superstore, further away. I went, waited in line, only to find out I have to take care of this return myself, with the vendor. I'll never order from walmart again.

Date of experience: February 22, 2016
Louisiana
5 reviews
3 helpful votes
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I recently bought a bed and a bicycle. Everything came on time all parts were in the items great experience.

Date of experience: February 22, 2016
Virginia
5 reviews
56 helpful votes
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Decent website
February 23, 2016

Decent website, although it doesn't always translate to what is actually in the store.

Date of experience: February 22, 2016
New Jersey
7 reviews
42 helpful votes
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I Like Walmart
February 23, 2016

I like walmart the prices are usually cheap, and there is a large selection.

Date of experience: February 22, 2016
North Carolina
1 review
1 helpful vote
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Horrible
February 22, 2016

I bought a white bike tire for my daughter in walmart.com, the seller was Bikewago, tracking the delivery, the system says is ready delivery, they charge me ready in my credit card, after 3 weeks i still waiting, walmart store don't has any information about it, walmart.com say sorry, we can't do anything, you need to call to the seller(Bikewago, they never answer). So you buy a product to Walmart, something like this happens and Walmart wash his hands sending to you to contact with a seller than you don't know, HORRIBLE WALMART SERVICE, be far away from Walmart

Date of experience: February 22, 2016
Michigan
3 reviews
7 helpful votes
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Confederate Flags
February 22, 2016

Walmart says no more Confederate flags sales. Why?

Date of experience: February 22, 2016
Texas
7 reviews
1 helpful vote
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Shopping
February 23, 2016

Love Walmart, can't beat some of the prices. Always a favorite at Christmas time for great gifts for everyone.

Date of experience: February 22, 2016
Montana
2 reviews
4 helpful votes
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Very exciting
February 22, 2016

They always have what I am looking for and the web site is extremely to use. Love it!

Date of experience: February 21, 2016
California
5 reviews
6 helpful votes
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Check walmart.com before buying instore. The prices are lower and they will price match it. Crazy how they try to charge more in store

Date of experience: February 20, 2016
Pennsylvania
1 review
1 helpful vote
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Because I placed an order from this website and they canceled my order for some reason and they never refund my money of the amount of $166.96. That's a lot of $#*!ing money too and I will kill someone for my money! That's why I will never shop at walmart again!

Date of experience: February 19, 2016
Brazil
2 reviews
7 helpful votes
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Site confiável!
February 20, 2016

Sempre pontuais, cumprem tudo conforme anunciam. Gosto de comprar no Walmart.

Date of experience: February 19, 2016
Arkansas
6 reviews
1 helpful vote
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Always good Prices
February 19, 2016

Always happy with Walmart online ordering. Prices are great and delivery is fast.

Date of experience: February 18, 2016
GB
2 reviews
0 helpful votes
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Scam Victor
February 18, 2016

Michael Kirkbride
Michael Kirkbride If you have ever been ripped off by Bet Victor join my group at *******@hotmail.co.uk, we can shame them togother. They are smug, think they can do what they like company.

Date of experience: February 17, 2016
North Carolina
8 reviews
14 helpful votes
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Does anyone work there?
February 18, 2016

Had to call the store on my cell, while in the store, to get assistance.

Date of experience: February 17, 2016
Ohio
6 reviews
0 helpful votes
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Good Courtesy
February 19, 2016

Very easy to find products, store neat and clean, workers are very helpful and friendly.

Date of experience: February 17, 2016