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Walmart

2.6

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Walmart Reviews Summary

Walmart's reputation is mixed, with customers appreciating its wide product selection and competitive pricing, which enhance accessibility and affordability. However, significant concerns arise regarding delivery reliability, order accuracy, and customer service quality. Many reviews highlight frustrations with unfulfilled orders, inadequate support during issues, and negative interactions with staff. While some customers express loyalty and satisfaction with the overall shopping experience, others report feeling undervalued and dissatisfied, suggesting a need for improvements in communication, order management, and customer support to enhance overall service and restore confidence among shoppers.

This summary is generated by AI, based on text from customer reviews

service
704
value
646
shipping
544
returns
501
quality
584

We monitor reviews for authenticity

California
1 review
0 helpful votes
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I bought walmart shoes the other day. They're amazing! They have many other uses. For example, they feel like bricks when you wear them, and I was able to complete a wall around the property with my wall-mart shoes.

Date of experience: April 6, 2017
Pennsylvania
25 reviews
41 helpful votes
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Garbage
April 6, 2017

Not only are the workers lazy, impolite, and treat you like the worst part of their day was the moment you walked in, their products are junk and selection is weak. Furthermore, walmart is a drain on our system. The perfect example of corporate welfare. Pay their workers $#*! wages so they still need government subsidies, refuse to pay for private security and expect local police to do the work, and then after all that, the workers come back and spend their SNAP benefits at the store. Walmart blows.

Date of experience: April 6, 2017
Georgia
1 review
0 helpful votes
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Complete Garbage
April 6, 2017

Walmart.com mainly uses 'outside sellers' that are unprofessional or total scams. Both times I've ordered off this site - I received broken useless items and were NOT able to return either one. Walmart.com states you can return items but they NEVER state that they use 'outside sellers' that DO NOT accept returns. SCAM

Date of experience: April 5, 2017
New Jersey
1 review
3 helpful votes
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Unsatisfactory
April 5, 2017

My first on line 2 day delivery took over 1 week to reach me. I decided to try one more time since I was given a complementary gift card for the inconvenience. My package was delivered in a timely manner however, the package was damaged and a packing slip was not included... Again! I guess I'll go back to Amazon!

Date of experience: April 5, 2017
Sweden
3 reviews
4 helpful votes
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Very good!
April 5, 2017

Very nice markets. And really helps save budget. I can't really understand why someone don't like it because of low prices.

Date of experience: April 5, 2017
California
5 reviews
1 helpful vote
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They refuse to honor their sale. I will never shop there again because this is a hit that is way below the belt. Read and take heed. Walmart is not to be trusted!

Date of experience: April 4, 2017
Minnesota
3 reviews
4 helpful votes
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Junk Merchandise
April 3, 2017

High price and junk merchandise. Workers look and act like fresh from ghetto.No wonder they are sinking. Ever see the trash they have working there. Probably steal more than sell.

Date of experience: April 3, 2017
Colorado
2 reviews
0 helpful votes
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The free shipping is like all of the others, you must spend a certain amount to qualify. Still most purchases to ship are over the amount so it works fine.

The in-store pickup did not meet my expectations. Tried twice with same result. Unable to use their app to check in, told its been upgraded since. Went to pickup area and no staff present. When finally helped it took a long time to locate all of the items. I was better off if I just shopped and got them myself. Since I was shopping anyway, I had to go through checkout so this did not save time at all, actually took longer. Lesson learned, if you are only doing pickup with no shopping, its fine. If shopping, forget it.
Chas

Date of experience: April 3, 2017
Ohio
2 reviews
2 helpful votes
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Bargains
April 3, 2017

Excellent deals for back to school or markdowns. Especially with a big family. If you shop online you can get great winter clothes over the summer and vice versa

Date of experience: April 3, 2017
California
3 reviews
0 helpful votes
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Easy to maneuver
April 3, 2017

I enjoy shopping on this website it's so easy to move around and find what you want. There prices are fair

Date of experience: April 2, 2017
Indiana
12 reviews
5 helpful votes
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So they now offer online makeup shopping which I mainly do online. They have cheaper prices in store for the makeup on shimmer occasions so they price match, you can't go wrong with their deals https://youtu.be/hfIbUx6MfmU instagram.com/blonde25

Date of experience: April 2, 2017
Wisconsin
1 review
0 helpful votes
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I ordered a pair of jeans from walmart.com and they were the wrong size. The web site says that items can be returned to any walmart store for a refund. Well thats not entirely true. They refused to give me a refund because I didn't pay with a credit card(I used Pay Pal). I will never do business with them again!

Date of experience: April 2, 2017
California
2 reviews
0 helpful votes
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Very easy to order.
April 2, 2017

Easy to order and many times free shipping. I have had a very good experience with Walmart all their departments especially the pharmacy. Priceing is as good or better than most.

Date of experience: April 2, 2017
North Carolina
10 reviews
28 helpful votes
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Provision trips
April 2, 2017

Walmart displaced Sears and Amazon may displace Walmart but till then, the best buys for regular Americans is in your local Walmart.

Date of experience: April 1, 2017
Washington
6 reviews
1 helpful vote
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I can go to Walmart and get some things but not every thing! I wish I could get more stuff at Walmart stores like before! It's not the same I think it cost more!

Date of experience: April 1, 2017
New York
3 reviews
3 helpful votes
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Great
April 2, 2017

Well walmart one of the biggest retailers out there they have two stores next to my house they selling everything from diapers to high end electronics prices are always right. Every time going to Walmart i searching for better prices online using my phone but Walmart is always cheaper. BUT they dont have the huge selection you can find online. If i need something right away always will check walmart first

Date of experience: April 1, 2017
Missouri
2 reviews
6 helpful votes
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Nicely done..
April 1, 2017

I APPRECIATE WAL-MART ONLY THEY NEED TO IMPROVE KEEPING US IN ALL CLOTHING SIZES. ALWAYS RUNNING LOW OR NOT THERE.

Date of experience: April 1, 2017
Canada
4 reviews
2 helpful votes
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Walmart
March 31, 2017

I love Walmart but it is always difficult to find someone to help you. If you can find someone to help you, they are usually uninformed.

Date of experience: March 31, 2017
Illinois
6 reviews
31 helpful votes
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Keep it up, guys!
March 31, 2017

I love Walmart. I think they're doing an excellent job. Their website is really great, no stress at all, and its still improving. The selection and quality of goods, prices, delivery, service... all is great. Keep it up, guys!

Date of experience: March 31, 2017
Canada
7 reviews
2 helpful votes
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They're employees are all under the poverty line and the CEOs are in line for Forbes it's horrible I used to love Walmart but as I grew up and watched good businessmen and women lose they're livelihood to bigbox I am glad companies like Amazon are killing them in the market

Date of experience: March 30, 2017