VividSeatsReviews 2,376

I needed to purchase tickets for client to the NBA All-Star game! I called and spoke to Alexis, she was amazing! Very sweet and helpful! The process was quick and easy!
Thanks Alexis, you ROCK!

Justin was one of a kind. He truly cared about finding me the best tickets within my price range (and at a lower cost!). I had a ton of different requests and he was patient, happy, and VERY helpful! Best experience I've had so far with a ticket company. THANK YOU JUSTIN!

I wasn't able to use the coupon online, but called in and spoke with Justin. He instantly assisted me in applying the coupon and placing the order. Much cheaper than other websites, and I spent a long time looking.
Thank you!

John was great to deal with and very helpful. He booked us tickets to a baseball game and a hockey game and got us exatly what we wanted.

Arthur was very helpful and clear on what i was buying. I liked how he repeated everything a few times to make sure i knew.

The beauty, color and texture of our does not come from Gold or Silver but from the small and simple this we do for others along the way! Excellent Service!

My online experience was not the best this time as I was not able to enter my coupon discount. However, when I called in for assistance, Angel at ext 2763 was extremely helpful! His customer service was more than spot on! Please give him a pat on the back for me as we don't always hear when customers are satisfied.

The guy that helped me with this ticket purchase was awesome. Can't remember his name but he was very helpful and not pushy at all. Thank you.

I talked to Angel on the phone and he was very helpful. I would definitely use this again. I received a PDF file within minutes. Download, print and there it is.

Alex was very pleasant and thorough while walking me through my transaction. He made the customer experience easy and stress free. Thanks Alex!

Luis, was the person who helped me through the phone to purchase my tickets he was great he gave great explanation about the seatings which made it very easier for me too choose the correct settings for my occasion, great personality and very patient

Conner, the sales rep, was super helpful and saved us money! Friendly, took his time, overall a great guy! Will call him again!

Brady was Fab! Very efficient, detailed, informative and quick, all qualities a customer is looking for!

Kyle was great help, I had already 2 tickets, but needing 1 additional ticket. So I called in and received the help that I needed. The last ticket isn't right next to the other ones, but in the same Section and same Row, just 4 seats down! We can make this work! Keep up the great work!

Brady is my go to person at Vivid Seats. X 2570.

He is clearly focused on delivering great customer service and does every time.

So far so good. Have my tickets printed and ready to go. They answered right away and had a better selection of seats than what was offered on the site I was at. Prices were better too.
Thanks Justine, I'll call you again.

I called their office for assistance because the link to my discount wasn't working and they took care of everything for me. Very pleasant and helpful! Thank you Luis Ochoa.

Started purchasing tickets online and decided to just call. Immediately connected with an agent who completed the transaction very quickly. My first experience with VividSeats was a positive one, and I'd use them again

I had a pleasant conversation with Dextor. He looked high and low for the seats I was trying to acquire. He found something close and was so helpful.