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Vitacost

2.2

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Vitacost Reviews Summary

Vitacost has a rating of 2.2 stars from 415 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Vitacost most frequently mention customer service, credit card and long time. Vitacost ranks 532nd among Vitamins & Supplements sites.

service
148
value
136
shipping
137
returns
102
quality
121

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Virginia
2 reviews
3 helpful votes
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For some reason lately vitacost has been taking a long time to ship items to you its used to be very fast shipping and when they drop it off at the post office that really isnt necessary

Date of experience: July 12, 2010
New York
114 reviews
844 helpful votes
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For all of you who have an interest in better health by drinking berry juices (acai berry etc.) I must recommend this website. I've been buying from them for 3 years, and never a glitch. The product always arrives timely, great customer service, and their prices can't be beat. My favorite item that I reorder every month is:

Smart Basics Organic Certified Acai Berry Gold 100% Pure Juice -- 32 fl oz

This is BETTER than most advertised products and blows away scams like Mona Vie! Check it out for yourself. I am a seriously satisfied customer.

Date of experience: February 23, 2010
Texas
1 review
4 helpful votes
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They advertise on the Web site the products are shipped same day or within 24 hours. I paid for this product and I did not receive it because they did not ship it until nine days later. I had to go to a health food store and pay more for this product, so when it arrived I had much more than I needed and I had to pay almost double. They would not even apologize.

Date of experience: August 12, 2009

From the business

Vitacost is your online source for nearly 40k natural products from top brands & hard-to-find favorites? All up to 50% OFF & delivered to your door.


vitacost.com
Founded in 1994
Boca Raton, FL, United States