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Vitacost has a rating of 2.2 stars from 415 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Vitacost most frequently mention customer service, credit card and long time. Vitacost ranks 532nd among Vitamins & Supplements sites.
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For some reason lately vitacost has been taking a long time to ship items to you its used to be very fast shipping and when they drop it off at the post office that really isnt necessary
For all of you who have an interest in better health by drinking berry juices (acai berry etc.) I must recommend this website. I've been buying from them for 3 years, and never a glitch. The product always arrives timely, great customer service, and their prices can't be beat. My favorite item that I reorder every month is:
Smart Basics Organic Certified Acai Berry Gold 100% Pure Juice -- 32 fl oz
This is BETTER than most advertised products and blows away scams like Mona Vie! Check it out for yourself. I am a seriously satisfied customer.
They advertise on the Web site the products are shipped same day or within 24 hours. I paid for this product and I did not receive it because they did not ship it until nine days later. I had to go to a health food store and pay more for this product, so when it arrived I had much more than I needed and I had to pay almost double. They would not even apologize.
Answer: Yes they sell brand names and reputable products. They may not sell everything though depending on what you're looking for. I couldn't find the product I wanted anywhere other than through Vitacost so I was quite impressed.
Answer: Can't see it online, only on actual product if ordered
Answer: They sell the reputable Thorne brand recommended by wiser MD's and not available in vitamin shops, retail pharmacies or food stores
Answer: There is a money-back guarantee on all of the products they sell. Often, you will be given a refund without even having to return a product. They really are the best in the business when it comes to customer satisfaction.
Vitacost is your online source for nearly 40k natural products from top brands & hard-to-find favorites? All up to 50% OFF & delivered to your door.

