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PhytoextractumReviews 269

4.4

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Phytoextractum Reviews Summary

Phytoextractum has a rating of 4.4 stars from 269 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Phytoextractum most frequently mention customer service, free shipping and top notch. Phytoextractum ranks 12th among Vitamins & Supplements sites.

service
44
value
44
shipping
44
returns
32
quality
43

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Florida
1 review
0 helpful votes
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Best products
May 18, 2025
Updated review

I am a longtime customer of theirs for a reason. They have the best quality products as well as the best customer service. I've shopped around and nobody can even come close to the strength of their products.

Date of experience: May 13, 2025

Customer service is the best
May 8, 2022
Previous review

Not only do they have excellent product and great shipping times their customer service is terrific because they always address any issues or questions that you have immediately. I will be a lifelong customer of theirs that's for sure!

Date of experience: May 7, 2022
West Virginia
1 review
0 helpful votes
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Best Vendor Award
October 26, 2023

Gets my best vendor award. Consistent, good products and excellent customer service. I know their products are safe too, since they will close to sterilize their operation if a bug gets in and have done so once that I know of a couple years ago. Who does that anymore?

Date of experience: October 24, 2023
Texas
1 review
0 helpful votes
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Great Customer Service
September 10, 2023

Phytoextractum is the best customer service experience I have had, not only in the natural health arena, but any other business as well! They go above and beyond for customer satisfaction. Their products are some of the best on the market as well, and I've tried many other companies as well.
Highly Recommended.

Date of experience: September 9, 2023
Texas
1 review
0 helpful votes
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Phyto!
October 7, 2022

They have the best Kratom you can buy. Quality products, fast shipping and great CS! One of the few companies that really care about their customers!

Date of experience: October 6, 2022
Virginia
1 review
0 helpful votes
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High Quality
August 13, 2022

I have been using phyto for over three years and have never been disappointed! They have quality product and excellent customer service! Highly recommended!

Date of experience: August 13, 2022
Nebraska
1 review
0 helpful votes
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Best Ever
June 6, 2022

Highest recommendation. This company is reasonably priced, very efficient, & has exceptional customer service. I've always been impressed by their service, & wide array of products. Best kava-kava anywhere. And teas, & supplements.

Date of experience: June 5, 2022
New Jersey
2 reviews
1 helpful vote
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I've been buying Kratom from Phytoextractum for years now and have always been happy with the quality of the Kratom and the customer service. I love their rewards system so much. Getting discounts for signing up for the newsletter is so helpful. Plus the newsletter only goes out twice a week and has discount codes and info on new products. I would recommend this site to anyone looking to buy good Kratom in several strains or many other natural substances like kava kava. Hope they're around for a long time to come so I can continue to be happy with my Kratom purchases.

Date of experience: May 8, 2022
Oregon
1 review
0 helpful votes
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Best in the biz
May 8, 2022

5 plus years as a loyal customer. They really care about their consumers and don't price gouge by any means. Quite the opposite. They always have weekly deals and discounts and the delivery time is always punctual. Best in the business for sure.

Date of experience: May 8, 2022
New Mexico
1 review
0 helpful votes
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Great products
April 24, 2022

Excellent products and extremely fast shipping. Faster than Amazon. Very satisfied customer and will return.

Date of experience: April 23, 2022
California
1 review
0 helpful votes
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Exceptional Service and Product
March 30, 2022

I have been shopping online with Phytoextractum for over 3 years now and the service and quality of the products has been exceptional. I've responded many times to their survey letting them know this but what compels me to write a review here is a recent experience I had. As usual I ordered the product from them that I have used for years but they unfortunately sent me the wrong one (a very similar product, but nonetheless, not exactly what I ordered). I contacted them online letting them know this and that I was traveling on business soon and would like the 'right' product before I left. Without hesitation they apologized and jumped on filling my order and expedited it so that it arrived in time for my trip. In addition to this, they didn't make a fuss about me sending back the 'wrong' product (i. E., they let me keep it).

Again, I've been very happy with their products and services and that's why I continue to come back. I think you'll find many reviews like this online but I thought this deserved some additional feedback in a forum like this. I'll continue to shop here for sure.

Thanks,

Trevor

Date of experience: March 29, 2022
Colorado
1 review
0 helpful votes
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The Buck Stops Here!
January 2, 2022

We've done some searching and sampling and continue to return to Phytoextractum. Their products and customer service speak for themselves. Using their discount codes and point system takes a good-sized chunk out of your costs. Give them a chance, you won't be disappointed.

Date of experience: January 1, 2022
Texas
1 review
0 helpful votes
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A1 kratom
November 1, 2021

Phytoextractum is simply the best kratom store there is you wont be the quality. As well as many other herbal products..

Date of experience: October 30, 2021
Virginia
1 review
0 helpful votes
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Good
August 29, 2021

I've placed four orders with this company. I did have a problem with an incorrect product shipped to me once, but the issue was fixed in a timely manner. They have some hard to find products and very fast shipping. I've been satisfied.

Date of experience: August 27, 2021
Pennsylvania
1 review
0 helpful votes
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Janet
August 11, 2021

I absolutely love this company! The shipping is so fast you get it in one to three days. All of there products are top grade!

Date of experience: August 10, 2021
Texas
1 review
0 helpful votes
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Phytoextractum os the best place for all your botanical and accessories needs this company and its products are amazing and its people are the greatest bunch of customer service reps Ive ever seen and I will be a Phyto customer for a very long time thank you Phyto. Kellee C.

Date of experience: August 2, 2021
Texas
1 review
0 helpful votes
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The best!
July 6, 2021

I tried many different sites and this pone is by far the best! Great products and awesome customer service! Packaging is great as well and fast shipping.

Date of experience: July 5, 2021
Michigan
1 review
0 helpful votes
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Great kratom
June 28, 2021

This a fantastic company. Great customer service to satisfy customer needs. Also, the quality of their products is very exceptional. The quality of their kratom is the best in the industry.

Date of experience: June 28, 2021
Maine
1 review
0 helpful votes
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Great Product
June 22, 2021

I have been purchasing product from Phytoextractum for several years. What first attracted me to this site was the analysis they posted of one of their Kratom products where they list the mg of mitragynine and the mcg 7-hydroxymitragynine in each capsule. Their product has been very consistent over the years. The 2 times I needed customer service I contacted them via e-mail and got a response same day with a resolution to my issue immediately.

Date of experience: June 22, 2021
New Jersey
1 review
0 helpful votes
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Phytoextractum is a superb online vendor for kratom and other plant extracts. They have fantastic selection, great prices, and superb customer service with quick response time.

Date of experience: June 19, 2021
Texas
1 review
0 helpful votes
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This kratom that Phytoextractum has is the absolute best Kratom I have tried to even had. This company has the best kratom possibly in the world as I have tried alot of different types of strains. I love it. You should be sure to buy from Phyto!

Date of experience: June 9, 2021

From the business

Phytoextractum is the best place to buy Kratom extracts online. Buy Kratom and Kava plus other hard to find quality botanicals and extracts at Phytoextractum.


phytoextractum.com
Founded in 2005
Portland, Oregon, United States