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Phytoextractum has a rating of 4.4 stars from 269 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Phytoextractum most frequently mention customer service, free shipping and top notch. Phytoextractum ranks 12th among Vitamins & Supplements sites.
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I was introduced to Phytoextractum.com by word of mouth and a sample. After my first purchase, I knew we would have a long-standing relationship.
The products I have chosen to purchase have helped me to achieve peace and wellbeing.
I had a question about my recent order invoice, (nothing to do with billing) and received an answer to my query within 24 hours. Customer service at Phyto is really exceptional.
Great products, extracts are as good as OPMS gold and half the price, which is (somewhat) easy on the wallet... well, easier on your wallet than the OPMS is lol. It's the best value on quality extract, and worth it if you need it. It does the trick every time, and I really love all of them, but the gold elite tea tablets are the best IMO. Instant Kava Hawaiian strain is also great for anxiety and not to strong, perfect. Even the plain leaf kratom is pretty good for a big vendor.
They next day aired me out a missing item from my first order, that's insane service. They also offer free COD money order with UPS next day air for orders over 150$. Anything that makes me go get a money order and wait around for UPS, you KNOW it's legit! AKA GMP certified. Great products and services. What more could you ask for in a vendor? They definitely take care of you.
I love this company and the product I get regularly is life changing. I get bali kratom that I use for chronic back pain. Gets rid of all my pain
Great company. Great CS and quality products! Lots to choose from! Only place I buy from! Responds to emails quickly and always satisfied.
I've bought from many places but this is the one I keep coming back too. It has the best product at a great price. After trying many places I have learned this is the place to get what I want.
This business offers UPS Next Day Air shipping and here I am 4 day's later without my order and no indication that it has ever even left the warehouse. I'm disgusted with this and am now going to have to place ANOTHER order with a different company and hope their next day air delivery system is competent. Never again. I should've at least gotten a notification that my order has been lost or cancelled or whatever, even though I was charged the $100 for it.
I have been a customer for a few years. Their web site is efficient and professionally laid out ( no unwanted clutter or revolving banners etc.). They produce a high-quality product and adhere to the highest safety standards in product processing. Their customer service is quick to respond and resolve on the small chance an issue arises.
Speedy delivery and great customer service. They responded to my question almost immediately. Highly recommend.
Great fast service and quality products. It's what I'd expect from my home town where I was born and raised.
This is a wonderful company, great products with an even greater customer service. I would highly recommend to anyone on the fence.
I have been a phytoextractum customer for over a year. I'm very impressed with the quality of the product, as well as their customer service... Top notch! I would highly recommend
Very fast shipping, product was beyond what I expected. Customer service helped me in a timely and professional manner when I forgot a step in the order process. A good company!
They have great products and their prices are better than any other out there. Always offering promotions and discounts. Customer service is very helpful too. Great company overall
Fast and efficient service. Delivery was very quick. Quality very good. Overnight shipping also offered.
I buy from phytoextractum because they deliver on time, they answer questions quickly, they answer to problems quickly if any! Their herbs work very well. That is why i'm happy with Pytoextractum. Mr. Edone Fleites
The product was as described and shipped the day of purchase. It arrived a day ahead of schedule The packaging was also neat and professional. They also offer COD services! I am a happy customer and would recommend them to anyone looking for hard to find plant extracts.
Dominick B.
Price quality variety they cannot be matched Not to mention the convenience and consideration of their mailing service along with weekly deals trying to ask your local place for that
Always helpful fast service and shipping great product! Always a pleasure! Thank you! Will be back and they are my go to for all if my kratom herbal needs!
This company is great. I have been ordering from them for months now and havent been disappointed. Whenever I have any questions or issues, they are always quick to respond and get it resolved! Their products are consistent and quality. Also, cant beat the price and shipping!
I remember buying kratom from them on another website in the mid 2000's. Good kratomq they had. I found them again online in Sept. 2019 and signed up for an account then and was delighted to find out not only do they have kratom but other ethnobotanicals, tonics candles and a full list of good alternative medicines, herbs, candles and more. Their kratom is really good and fresh, candles, and tonics and other adaptogens and fun items, and good prices. Free shipping and is pretty fast and has even faster for a charge. Well packaged. I had a concern with my last order, but found it was my mistake. They responded quickly and their customer service was the best. So far, no problems, and they usually have coupons to save money. Thank you, phyto!
Answer: Hi Priscilla, thank you for the message. There are a lot of resources and articles online that discuss this sort of topic, however, we unfortunately aren't able to offer you any medical advice since we are not trained medical professionals. We always advise speaking with your doctor regarding this topic. We wish you the best of luck!
Answer: Hi Katie, our checkout was temporarily disabled but you may now proceed to purchase your items. Thank you for your patience.
Answer: Hi Alicia, thank you for contacting Phytoextractum! Our #1 selling product is our Bali powder, featured first in our list of kratom powders. If you're a first time customer, you'll automatically be given samples on your order. If not, you can also write in the comments section of your checkout that you'd like to receive samples, and we'll make arrangements to get them out to you. If you have any further questions, please feel free to get in touch with our support team at [email protected]. Have a wonderful weekend.
Answer: Hi Michelle, make sure you're not using autofill and try using incognito mode if the issue persists (or clear cookies, or try another browser). If you're still unable to access your account, please email our support team at [email protected] and we'll be more than happy to assist you.
Answer: Hi Michelle, make sure you're not using autofill and try using incognito mode if the issue persists (or clear cookies, or try another browser). If you're still unable to access your account, please email our support team at [email protected] and we'll be more than happy to assist you.
Answer: Hello Liz, thank you for your question! Our company and warehouse is located in NE Portland, OR. Our building is zoned for warehouse use only, so we do not have permits for a retail storefront or a location for local customer pickup. If you're located in Portland, Beaverton, Tigard, Hillsboro, Gresham, Milwaukie, Lake Oswego, Vancouver, or similar metro area, you can typically receive your order the following day with our free USPS First Class shipping option. You may also encounter our products in various headshops, smokeshops, bookstores and convenience stores across the US. Please note that only a sealed Phytoextractum bag branded with our foil green logo indicates an authentic Phytoextractum product. Any product sold in a different bag, or branded differently, is not authentic. The best and safest way to order our products, are on our website at Phytoextractum.com. Thank you!
Phytoextractum is the best place to buy Kratom extracts online. Buy Kratom and Kava plus other hard to find quality botanicals and extracts at Phytoextractum.

