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VikingBags

4.4

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VikingBags Reviews Summary

VikingBags has a rating of 4.4 stars from 192 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with VikingBags most frequently mention customer service, sissy bar and swing arm. VikingBags ranks 6th among Motorcycle Gear sites.

service
44
value
45
shipping
44
returns
29
quality
45

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California
1 review
0 helpful votes
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VB
July 10, 2019

Once again order came in early and the product met all my expectations. I've purchased several Viking bags and this one meets the same quality I've come to expect from them. I can't wait to get this one mounted on my breakout. Came with everything I needed to mount it. Looks great on my softail! Easy to install. Quality, fit, was excellent! Highly recommended!

Date of experience: July 10, 2019
Ohio
1 review
0 helpful votes
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Horrible experience
July 10, 2019

Unbelievably bad experience. Had to return damaged hard bags, cracked. Took over 1 month to receive new ones. Opened quick disconnect hardware to find no instructions and missing parts. Read online pdf which I was told was outdated, but then told it's their only directions.

Called manager, supposedly. He then finally told me all of the parts don't get used but he had nothing to offer as to what gets used where in the process. Just figure it out through trial and error! So they have nobody that can talk intelligently about their own product. No specific directions. And they call a regular nut a lock nut. Have no clue if I have all the required hardware to start attempting assembly.

Pick up a bolt and install it. Which bolt? A bolt. Just put it all together. There. You're done.

The video is just as lame. They skip ahead to midstream installation. No detail. Not step by step. Something that should be so easy for ANY COMPANY to do with today's technology.

Date of experience: July 10, 2019
New Zealand
2 reviews
3 helpful votes
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Do not buy from
July 2, 2019

I purchased Viking bags from their Australian distributor - which is just Viking bags, same support staff etc. it has been one month and still not shipped. No communication, have mentioned they will refund because they don't have the bags I ordered but have not confirmed - my first one star review. Avoid at all costs.

Date of experience: July 2, 2019
Arizona
2 reviews
0 helpful votes
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I received these viking bags for my Yamaha Stryker and so far I couldn't be happier. Its been few months and no issues so far, rain or shine, they held together nicely.

Date of experience: April 4, 2019
Texas
1 review
0 helpful votes
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Great quality product with extremely fast shipping. Joseph was a great help making sure everything was correct and answered any and all questions I had. I definitely recommend viking bags and would recommend you contact Joseph to help you out

Date of experience: March 12, 2019
Tennessee
1 review
0 helpful votes
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Livia hhelped me alot
February 15, 2019

Livia was very good to me. I talked with her about Viking bags. She guided me all the way to purchasing the Century Trunk.

Date of experience: February 14, 2019
California
2 reviews
1 helpful vote
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The quality is amazing and you definitely get your monies worth! I highly recommend Viking bags and the Gear is Killer too!

Date of experience: February 6, 2019
Ohio
1 review
0 helpful votes
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Couldn't be happier
February 2, 2019

I ordered a few items from Viking and got in contact with a representative to help me. Catherine helped me through making sure I was getting the right sizes, making sure my orders arrived on time and even to make sure I was happy with my purchase. Need more reps like that!
Thanks Catherine

Date of experience: February 1, 2019
Illinois
1 review
0 helpful votes
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Durable and quick
January 20, 2019

Quick shipping. Quality product and great service. Livia answered every question I had and did it quickly. Two thumbs up. Loving my new swing arm bag. Sturdy as all hell! Walks that fine line of quality for a decent price. Slapped it on my Iron 883. Fits great. Straps do not slip. All around pleased with this item. Cheers folks. Hope this helps.

Date of experience: January 18, 2019
Arizona
1 review
1 helpful vote
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Pamela Smith was helpful and courteous with helping me to decide on which bags to choose. I will be back and will refer friends to Viking Bags.

Date of experience: January 16, 2019
South Carolina
1 review
0 helpful votes
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Joseph is awesome
December 19, 2018

Joesph Lampson contacted me about promoting the company Viking bags, after i got my new hard shell bag i was very pleased with the make, design, and space i now have to carry all my things on my bike! He is great to deal with i have had 0 issues with him. Always very nice and eager to work with you! 10/10

Date of experience: December 18, 2018
Texas
2 reviews
0 helpful votes
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Great
December 19, 2018

" These bags shipped fast and are high quality. I installed them on my 2018 Sportster and they look great & Thanks Livia for your help "

Date of experience: December 18, 2018
Virginia
1 review
0 helpful votes
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I love viking
December 18, 2018

I love viking bags. An the custome service from joesph lampson if Phenomenal. If u need something motorcycle related this is the shop to get it. Eveything they make is high quality an built to last.

Date of experience: December 17, 2018
Virginia
1 review
0 helpful votes
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Livia & Viking Bags
December 11, 2018

I've been in contact with Livia who works with Viking Bags and she is by far the best person I've talked to when it comes to choosing products through this company. She is very informative and very helpful when it comes to any questions you have about a certain product.

I have purchased 2 great wonderful items from both Viking Cycle and Viking Bags. The first item being the Viking Moto Motorcycle Backpack which I truly love. When I talked to Livia about this bag and said that I was interested, you should me reviews on the backpack starting from written reviews to even showing me a few videos that other people actually made. She also showed me price comparisons and showed me how affordable their products are. She didn't try and get me to just buy a product. When she felt I had questions about a certain item, she was at the ready with all the answers.

Usuallly most representatives front companies that I talk to, try to get you to buy anything and everything. The representatives would try to sweet talk you into buying to most expensive item in their market. With Livia though, I feel like I'm treated as an actual human being and I'm actually buying what I was and not what other representatives from other companies would want you to buy. She knows that who ever visits their sites Viking Cycle and Viking Bags are going to buy something with a purpose.

Thanks again Viking Cycle, Viking Bags, and most of all Livia.

I can't wait to try the vest out when I get off the boat!

So this is my review and I hope you guys and gals enjoyed the read.

Date of experience: December 10, 2018
West Virginia
1 review
0 helpful votes
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Joseph Lampson where do I start these Bag's are a Great fit. Great feel. Great looks. Great value. Very pleased with my purchase and highly recommend to anyone looking for a quality motorcycle Bag at a great price.
Couldn't ask for a better sells rep either thank you Viking!

Date of experience: November 28, 2018
New Mexico
1 review
0 helpful votes
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Awsome bags
November 8, 2018

I bought a set of saddle bags from Viking Bags. The customer service was great. Thanks Scott Adam for all the advice.

Date of experience: November 6, 2018
Illinois
1 review
0 helpful votes
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Excellent backpack!
November 3, 2018

I got a nice backpack from Viking cycle last week during a 10% off sale! I had a few problems and talked with a gal named Catherine and she got my problem lined out quickly. My bag is great for my college books and computer. Holds all my stuff and straps to my motorcycles sissy bar cb750 but yet looks like a normal backpack! Thank you Viking cycle!

Date of experience: November 1, 2018
Arkansas
1 review
0 helpful votes
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Great online experience
October 30, 2018

This is my second order with VB. Pricing and quick shipping. Customer Service great as well. Chris helped me and was great at tracking and expedited my order. Will use VB for all of my bike bag needs.

Date of experience: October 29, 2018
Wisconsin
3 reviews
0 helpful votes
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Viking bag products are made with extremely durable material. I really liked the quality of the buckles and stitching. I worked with Pamela Smith from Customer Service who was very nice, supportive and answered all of my questions.

Date of experience: October 22, 2018
Colorado
1 review
0 helpful votes
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Great customer service
October 11, 2018

Throughout my entire order Scott was very attentive and my jacket arrived in two days! Can't complain about fast delivery!

Date of experience: October 9, 2018

From the business

Motorcycle Saddlebags for all the major brands are available on cheap prices. Viking Offers huge range for motorcycle leather and hard saddlebags. Shop Now!.


vikingbags.com
Founded in 2007
Brea, CA