ViagogoReviews 1,927

Ich habe die Tickets für Andrea Bocelli in Prag für 276.49 Euro gekauft. Als ich die Tickets gedruckt habe, steht da Preis 900 CZK ca. 45 CHF. Als ich heute gefragt habe, was sollte das sein, haben mir zurück geschrieben, dass ich informiert war und dass diese Informationen mit Preisen auf dem Portal stehen. Also entschuldigung, wenn ich irgendwo so eine Information finden würde, bin ich doch nicht blöd freiwillig mehr zu bezahlen. Wenn mehr Leute wären, würde ich die Geselschaft gerne auch klagen. Die Firma sollte sich schämen!

Worst experience ever: my wife bought four U2 Perth tickets two months before the show. 3 days before the show she recieved information that her ticket was cancelled. Because she already flown to Perth with her friends she purchased 4 more tickets for $200 (aus dollars) each. And 2 days before the show viagogo emailed her the cancelled tickets and the tickets she just purchased. She tried to sell back the 4 tickets she thought was cancelled but was repeatedly rejected by viagogo. She got to see the show but at $400 (aus dollars) per person. Nice work viagogo

Long story short: Purchased tickets for Madonna's concert in Las Vegas (Nov'19) via Viagogo. Viagogo happily charges my credit card. Concert date is approaching fast. Viagogo does not release tickets. I email them multiple times and even call them 3, 2, 1 days before the concert. Viagogo provides lame excuse (they blamed someone else). I raise hell (this is stressful and time consuming for me). 8 hours before concert Viagogo sends me tickets for a subpar section from my original tickets without any price adjustment. I I had not been relentless in trying to get my/any tickets they would have just failed to fulfill their part of the deal. I don't live in Vegas so I had a whole trip planned around the concert (hotel, flight, etc.) for the sole reason to attend that concert and that's why I was not going to let these scammers get away with their deceit. But the amount of time and effort I had to put to get WHAT I HAD PAID FOR and their business is suppose to deliver was too much. Do not purchase anything from these scammers.

We went to a huge music concert for a big name band last night. Bought the tickets through viagogo a couple of weeks ago and then read the terrible reviews. The cheapest tickets to the concert from the mainstream seller were $65 - we got ours for $22 each. The only downside was the hefty fee they slug you at check out, but even including this fee, they were half the cheapest price. The tickets were immediately emailed to us, got us in to the concert no trouble and were exactly the seats we had booked.

My wife purchased 2 tickets for Elton John. We have been on the phone multiple times. They ha e told us that they have confirmation that the tickets have been emailed and should be in our Ticketmaster app or email. The tickets are not there. We requested a supervisor but there are none available. We requested an email showing confirmation of delivery of the tickets and were told that they do not have a mechanism to perform that? Nearly 500 dollars and we are not eligible for a refund because they have confirmation but can not confirm this with us. I can't believe they are allowed to be in business. Don't do it. Look on the better business bureau website. I wish we had. There are almost 300 negative complaints in this past year alone. Don't risk your hard earned money on this poor $#*! scam of a site! Use Ticketmaster or vivid. I am beside myself!

I paid for a show in February for a show the other day on Nov. 2. They "transferred" the tickets to me and a few days later said, oh those arent real, your real ones will come closer to the date. The seller transferred my tickets to me nov. 1st and then 10 hours later cancelled. I demanded my money back like I did in march. They kept telling me to make a ticket master account. I had to keep repeating that I have one and the tickets are not there and I want my money. They kept insisting I have them until 3 hours before the show time and then stopped contacting me and changed my password on their site so I had to reset it. On sunday the 3rd ticketmaster had nothing showing I had tickets and I sent that to them and told them I want my money back and they brushed me off. On monday ticketmaster emailed me asking me if I enjoyed the show. I am livid and out over $200. Do not use this site Ever to buy tickets!

I had purchased tickets for a concert in August, the concert wasn't until November, I had to call every day because I never received the tickets, I finally received the tickets 10 mins before the show. I paid 500$ for front row tickets and instead receive the worst tickets in the event at the very back. The company refused to refund my money or even pay the difference. I would never ever use this company again, look at all the other horrific reviews the company has.

DO NOT USE
We purchased premier tickets to the opening NBA game in Los Angeles. A couple of days before we left Australia, we realised we'd been sent the incorrect tickets and it all turned bad from there. Approx 30 emails later and still no tickets even when they had sufficient time to find replacements. Tried phoning them but the numbers they call on are not valid. So much for the VIAGOGO GUARANTEE! Needless to say, we made the long journey over there and did not get to the game :( Holiday ruined...
DO NOT USE THESE THIEVES. THEY WILL TELL LIES.