ViaboxReviews 268

I've been using Viabox for at least 3 years now and overall experience has been great so far.

Despite few hiccups from time to time, and those were mainly because some ebay sellers were not using accurate shipping methods like USPS non-trackable parcel service, Viabox service always came through for me and always forwarded my packages in a timely manner with accurate tracking info.

My packages arrived safe and sound. The packaging was very professional and the shipping via DHL took 3 days only.

I'll be using Viabox again for sure.

Google search terms: "VIAddress wsbt"
"Elkhart company under investigation after complaints filed from around the world"
"According to the attorney general's office, they have received complaints from all over the world, including Canada, Russia, Australia, the United Kingdom and Switzerland. The Better Business Bureau has 45 complaints on file and in just four months the Elkhart County Sheriff's office has received 180 complaints."

They were previously called viadress, probably changed their name to avoid people finding out about their previous horrendous reputation.
Its also likely for small amount of items, say 1-3, with a small weight, has less chance of being "lost", than bigger quantities and bigger weights. Someone may make it "lost", then process to get refund takes months, so its likely customer becomes tired of this "refund" process, and never gets his "refund" back.

Anyone needing help with any problems with viabox, contact:
Ray Caples, Detective
Elkhart County Sheriff Department
*******@elkhartcountysheriff.com

I was looking for a way to buy some items from a merchant that does not ship outside the United States and I came across few people recommending Viabox on web forums.

At first, I thought this is going to be complicated and expensive, but to my surprise, the process is very simple on Viabox website and the cost of shipping was very reasonable and affordable.

Viabox shipping rates are super low and discounted comparing to the shipping charges I've seen quoted by some merchants who ship outside the United States.

It actually turns out cheaper to ship to Viabox & have them forward packages outside the United States, than to ship directly from those merchants to outside the United States, that's if they actually do which is rarely the case.

I will certainly use Viabox again to buy few other things from the US.

I used their service to buy a few gadgets and a small TUMI Bag.
Since they do not charge for opening an account, have no membership fees whatsoever, and are based in a tax free state, i thought i would use them cause i was saving around 90 dollars of Tax versus other companies that were based in states that charge amazon a sales tax.

Bottom line of my experience:

- They shipped with TNT, the cheapest and slowest shipper.
- They charged me for around 100% more than the other shippers. To give you an idea, according to them, my dimension weight for the bag was 30 pounds. Bare in mind that different companies calculate the dimension weights differently. They all multiple the depth by the height and the width, then they take the output and divide it by a certain number. Look like this number is very high with these guys.
When you compare this to others, it is around 3 times the weight i got with others.

I ended up paying much more for shipping than i would have paid for tax.
Bottom line is stay away from them.

I wish I heard of Viabox a while ago... I've paid way too much in shipping fees to another competitor over the years.

The shipping rates are much lower than other package forwarding companies.

My shipment arrived quickly and the packaging was very secure and professional. I can fully recommend this service.

I have been using Viabox for last couple of years. Never had any issues. Their customer service is great and their prices are the best.

Best way of forwarding purchases from the USA, easy, very cheap and fast. I would definitely use Viabox again.