Most of my wardrobe is Venus clothing. So I was surprised to see so many bad reviews. Bevause all of the clothing I have received was very trendy and of good quality. When I did have to make a return for an item that didn't fit right, I had no problems with returns either, as Venus refunded my money without any problems. I tend to think that more people report problem issues, because they are upset, and not many take the time to report when they've had good service.

Perfect for Christmas holidays, nice fabric and perfect size for a petite like me, recommended for this beautiful jumpsuit

This is a scam. Venus said that my order was delivered by ups, but I never received my items. I will never order anything from this website. I tracked my package and ups said it was already delivered. Venus said its in on the way. This is a joke… Amazon is the best

I ordered on line two items, I decided to keep one and return one, I didn't care for the material of the item. I used the return label that came with the items. Once it had been a month I emailed and asked had they(Venus) received it, because I wanted a full refund, well I was told that they didn't have and had no way to track and their labels are not customer order specific, it's my fault I didn't get a receipt for the return from UPS or USPS ( they use both) I thought it would be safe to use their labels guess not, I won't buy from them again.

After sending back 3 items I received a email that a credit had been processed. I called the company to get the credit returned to my credit card. After spending over 30-40 minutes with customer service and with a promise that the money would be returned to my card and sending multiple emails I did not get my return processed. After many attempts when I tried to get credit in the wallet to use up the $95.64 it states it is expired. After I paid in full they continue to process fees. Then charge late fees when you don't even know you owe. I will never shop Venus again. Poor customer service, poor emails, poor returns, poor phone service of not telling the truth and putting you on hold. To bad as I liked the clothing but not the service. I will continue to spread the word of the poor overall business that Venus offers.

I have ordered several things from Venus and very satisfied. I get sent links via email from them showing me items I might be interested in only when I click on the items... there is an X over my size! It seems every item I want to purchase is sold out. Very aggravating. How do you run a business if your most popular items and sizes are always sold out? I'm going to look for a womens clothing store that actually has stock to purchase from.

An anchorwoman/weathergirl wore this adorable dress last weekend. I had to have it after seeing it. Fits great! Great fashion & price!
Kathy O. FRESNO, CA

She gave me more information then the other lady who rushed me off the phone. Meena was nice and patient with all my questions. She's an asset to the Venus Company.

I sent everything back the exact same day they received it and said they gave me refund but yet it still showed that I owed over $130 and I already made a payment and I only kept one $39 dress and I was supposed to get $15 off of that purchase of any amount for my birthday

This is my favourite online store at the moment. I've ordered many times this year and I love all my new clothes.
I live in Canada and I always read the reviews regarding sizes so I don't have to return any clothing.

I just received my latest order today and I love my boots and sweater coat.

I ordered from Venus twice. 1st time early 2017, 2nd time November 2017 before a cruise. I ordered about 8 items the 2nd time. The quality was TERRIBLE both times. I returned all things except 1 piece in 2nd order. I was upset because I was going to have to go and reshop for decent items at the last minute. I returned of December 2017. January, february, March 2018 go by with NO credit made. I pay on the credit card account through them (Comenity) for items I DON'T HAVE because I have an excellent credit history with my cards. A year later I stop paying, account has NOT Been rectified. I had 2 items totalling about $65 (which was MORE THAN Paid), but had a bill of almost $400. Stopped paying after complaints, they refer to collection company that try to double amount for items NOT in my possession. IT's Extortion! All because they do not refund/credit as they are supposed to, they try to lose you in the shuffle and use Excuses! Never again. Filing claims. - P H

Jean zippers suck. I love everything else about Venus, but their jean zippers. Very cheap. I have one pair of jeans that I absolutley love, but the zipper is stuck in the down position & I cannot get it to budge. For having such well made clothes I wish they would install better zippers.

Ordered the Rush Mesh Bodycon dress. Received it September 4 tried it on excited loved it Im a size 6 I ordered a medium fit perfectly. The event is September 24 I go to put the dress on my husband goes to zip it and the zipper breaks! Do you know when you look so forward to an outfit and you have all your jewelry picked out you know what you're gonna wear and the zipper breaks! I can't tell you… I know it's just a dress but it was a wedding I was going to and I was scrambling looking for another dress to wear to this wedding. I am very disappointed and hope Venus does the right thing and refunds my money..

I purchased 3 items from Venus, which took a long time to ship. 2 pairs of jeans and a skort, all of which were too big. I followed their size chart and had the impression that some things would be too small so I am confused as to what is going on with that.

I was going to return to Venus, but noticed I didn't have a shipping label. I contacted them and was told that customers in Canada are responsible for their own returns. I Check out the cost and oh man, we are not doing that.

Decided to resell online, hope that works. Venus' return policy isn't very good, why the hate towards Canada? I spent the money same as your American customers, I'd like to be treated fairly. I would have been happy to exchange, but being told that lets me know that shopping with Venus will always be a hassle, returns and exchanges will never be possible. There are plenty of other places for me to shop.

The clothes I got were actually pretty nice, I'm sad that I cannot enjoy them. But for those prices and making exchange and return this difficult, I'll pass on that from now on.

I ordered 4 suits from them. They are complete garbage. See through, poorly made, not rue to size. Overall quality is terrible! Do NOT purchase this over priced crap.

I used to be a die hard Venus fan. Never had an issue with anything. The service agants were accommodating and helpful. Now they are just horrible. Wait time is over 10 minutes, just to be disconnected again. They never return emails. Just overall disappointing. I'll never order from them ever again. Everything has just gone down hill, fast.

I have bought a few things from this company and all of their garments are poorly made and poor quality. Over prized and over Rated. I bought a shirt and the it had a hole and lint balls after the second wash. I also bought a cardigan sweeter for 70 dollars and it was ruined in the first wash. Never again!

I have been ordering from Venus for years and I am satisfied each time. The clothing material is high quality and the shipping time is superb. I shared this site with my Mom last week and she ordered some items and she's also satisfied. She's picky so this says a lot!