I've been buying Venus clothing and swimsuits since before they had a website. I've never been disappointed in a purchase I made with them. The swimsuits are very high quality, and I love that you can custom make your swimsuit to your body shape. I've bought dresses, shirts, shorts... one of my favorite pairs of shorts ever, I got from them. Lasted about 10 years and wore them often. I'm 5'8 and a pretty consistent Medium. I'm 53 now, started buying from them when I was 29. I've literally NEVER been disappointed with my purchase.

I noticed my negative comments never posted when I ordered a few tops from venus and all of them were extremely small and short in length and fit really tight with tight arms and made me look like a busted can of biscuits. It's odd to have to wait for an email to see if you can review the items you paid for, sometimes you don't get an email to review items. When I posted less than 3 stars on items I noticed my reviews never posted. Those items still have high reviews and I'm a size 4/6 so if I was unhappy with the sizing I'm sure many others were and somehow this company pretends to offer higher end clothing yet its cheaply made overseas with garbage thin material. Someone else made a review with 5 stars and the review said they noticed they couldn't share negative reviews and were posting a 5 star to see if it posted and sure enough that was the proof I needed. Their swim is hit and miss and sizing is never consistent. Also way overpriced for what you get, I only shop with them if it's a really cheap sale on bathing suits which I did recently and spent about 20 bucks per suit

I've ordered several items from this company. Their return process is easy for full refunds. In addition if you need to speak with a live person, you can. Unlike other online companies. Also I wanted to add, they do let you order tops & bottoms separately, unlike other online companies. You can order the bikini tops in bra sizes which helps too! And they are always happy to accommodate their customers

Love their suits. They are the best in the industry. Sizes are not small. They fit true to size and sometimes a little big. I have always been happy with Venus since the 1990's. I do recommend them. Returns are charged shipping charges when you use the included label. I never do. If I send something back, it is for a another size or store credit. This way you never get charged for returning an item for a refund. And if I can't return it due to it being a clearance item, I sell the item online, for usually more than what I paid. Venus is a sellable item on websites that the public can sell clothing or other items on. It's always a win win for me and Venus. I have so many of their suits and I love every one of them!

Horrible customer service and never has sizes you need nor gives you an update on when clothes you would like to
Purchase is available. I closed my account on
Payment Amount $1,215.90
Payment Date June 10,2022
Payment Date 06/10/2022
I asked the employee N. KumarSS
Internet Customer Care Team
If that will be final including any interest charges.
They said yes, I am ok to move forward with closing
My account. Then I get an email today stating I owe $14.47
Interest & have to deal with 3 snot pot online employees. Gross! How low class is this company! To think I have been a dedicated customer for over 10 years! Do not trust them, they are incompetent, rude, & uneducated. Peace Out VENUS!

I will never buy from Venus again. A simple return has cost me nearly $13. What an absolute waste. The company is trying to force people to keep clothes they simply don't want.

Ordered 2 dresses since sizing was not clear. Paid extra for next day shipping which arrived 3 days late. I am returning 1 item and they're charging me an extra $12 because the closest place to return using their service is an hour away. Customers beware, won't use them again.

I placed an order for 3 suits. Shipping was said to be 3-5 days. After placing the order and them TAKING MY MONEY shipping is now 7-10 days out! Will not arrive on time! I reached out to Venus and was told to contact DHL, that there was nothing they could or would do. NO partial refund, NO offer to ship out to me quicker, NOTHING. I will not place an order with them again and will be sure to tell all my friends to STAY AWAY. I

Awful company. Their sizing is all off. Then when you try to return, they hold a portion of your credit back. Then when you call, multiple times, they tell you they held back the tax. No haha. Not the tax. The people answering the phone don't know anything about the company. So they kept part of my money. I spent so much time trying to call and sort it. I will never shop with this company again. Beware. This company should not be in business.

Don't buy from this company there are much better options out there. They list free returns but when I attempted to return 1 of the 3 dresses I bought. They charged me 12.00. I could only get a free return if I took a store credit

I purchased several items, most of which were okay, although their underwire swim tops are horrendous and I can never get one that fits (36DDD) and doesn't make me look ever bigger. However, I did order a Leopard Cold Shoulder Top, Item #V2882-10-UMB in a size M, which was a final sale item/no return or exchange. They sent me an at least size XL Leopard Cold Shoulder Top with the tag torn out and now I'm stuck with it. This is the last time I will order from Venus. Buyer Beware, their Quality Control stinks.

I ordered the pencil skirt suit set and when I received the order there was just a crappy, cheap "blazer" with no button. Literally nothing like the photo, didn't come with the skirt, wouldn't even call it a blazer. Extremely disappointed all around. Defiantly not worth $70

Prices are not in alignment with today's market. In addition, their credit card payment cutoff on the due date is 5:00 p.m. EST. That is way too early for those of us who work full-time. They only grant one waiver every 18 months and are unforgiving. This is absolutely unacceptable. I have been a customer for 20+ years and will not be shopping here much longer if this continues. Venus, you need to put the customer first. You used to do so and THAT is how you grew as a company. Get over yourself.

I was trying to purchase some items for my girlfriend. Stuff here is ridiculously overpriced, under quality. The site offered discount ls for 10% off site wide if I agreed to subscribe and let them spam me to death. I agreed, with intention of later unsubscribing, but I never got my discount codes as promised. They kept lying and saying "You'll get it in a day!", then wanting my email so they could spam some more. I refused to give it to them. They said I would have to place the order at full price and then wait an hour before they adjust the total manually. Nice try. Rude, deceitful, unhelpful customer service. I once bought a swimsuit for my girlfriend from them before and it was awful. I was going to give them one more chance, but they blew it with their lies and rude customer service. Stay away from this company.

One package is being returned with five items and I am charged 750 to 8 dollars an item what a rip off I will never ever shop here again

My husband and I started buying stuff from VENUS in the past year we thought that they had a great return policy as I'm a very petite person it's sometimes difficult to get stuff to fit me. Their claim is that they have perfect fit every time type of sizing. But I am constantly sending stuff back because it never fits. Whether they're getting stuff from different manufacturers or what they are doing I'm not really sure. But the sizes are not consistent. I recently placed an order where I received some Venus dollars towards a future purchase. So utilize those Venus dollars towards my next purchase I had $50 in these Venus box that they do and of course I get my next order and stuff doesn't fit. And they don't offer sizes smaller than these items so I would have to return them for something else. The girl told me that they won't honor the VENUS dollars that I had put towards that purchase towards a different purchase for new items. So basically I just lost $50 in reward dollars. I asked to speak with a manager and her manager was just so conveniently too busy to talk. So I told them I will send everything back and I won't spend any more money with them. My husband and I have probably both separately spent $1000 since Christmas time and stuff for myself. If they're going to offer these reward dollars and people need to return stuff because their items aren't fitting properly then they should honor those reward dollars towards whatever the person is switching them out for. That's just a total scam and ridiculous. I'm done buying with them I am so angry and frustrated. As a customer service representative could have cared less. She was just kind of like oh I'm sorry there's nothing we can do for you I know it stinks. That's not proper customer service that's ridiculous. Not to mention I'm finding a lot of products aren't made as nice as they look in the image as you get them and they're like a cheaper looking T-shirt almost material. And for the price it's just ridiculous.

I sometimes buy some items here when they are on sale. I always admire the quality offered. Thanks a lot

These clothes only look good on the models in the catalog. The clothes are funky shaped and fit weird. Too long in the arms. Too wide in the waist. Cheap quality for sure.