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ValueMyStuff Reviews Summary
The company is generally well-regarded for its efficient and professional appraisal services, with many customers appreciating the quick turnaround and thorough reports that enhance their understanding of collectible items. Positive sentiments highlight the convenience of the process and the credibility of the appraisals. However, some customers express concerns about inconsistencies in appraisal quality and perceived lack of personalized attention, with a few noting that responses felt generic or dismissive. Overall, while the company demonstrates a strong reputation for reliability, there is room for improvement in ensuring consistent service quality and addressing customer feedback more effectively.
This summary is generated by AI, based on text from customer reviews
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When I needed some native American pottery appraised, it seemed like no one in my area could help me. Then I found this website. Their services were affordable and fast. The people I dealt with were very professional and helpful. They went above and beyond my expectations.
Prompt service. Valuation tallied with other valuation and sold at your recommended price. Very satisfactory resolution. Have some furniture for you to value separately.
I found what I thought was a unique original signed oil painting at an antique shop but when I googled the artist I found several painting that were similar and some were being sold for much higher prices than the asking price of this painting. I was tempted to take a chance and buy it but decided to seek an online appraisal from Value My Stuff. Come to find out all the ones that were like this painting that actually sold, only sold at auction for what the dealer was selling this one for.
I was very pleased with the experience and needless to say they saved me some money.
I would definitely use Value My Stuff again!. I received my review quickly and was very happy with the detail of information about my piece. Reasonably priced great service. Thank you!
I run an antiques shop and wanted to see how accurate these guys service was - it's pretty spot on. I tested three different items and all were great! Service is fast, friendly, reasonably priced and expert in opinion. Seems the negative valuations here are because the customers don't like the truth they're being told... Would highly recommend. Thank you!
After years of wondering what my tapestry was worth and when it was made I finally got my answers, thank you, Will use this site again and again
This was an easy way to get a value on a piece I have been trying to get information on for a long time!
Convenient, fair priced and easy to use and would definitely use again should the need arise. It was a brilliant idea to make it an on line tool.
Many thanks for your feedback, great to hear you're happy with the service.
Valuemystuff offered a great service in valuing a number of items I have possession of. The site is easy and simple to use, very good value and the customer support when I had a query were very helpful. Would recommend.
I have valued a couple of stuff thro them, I would not imagine where I would go without their help. Totally worth it!
Thanks for your kind feedback!
I recently had a historic military watch valued by Value my stuff, I received my valuation within 48 hours and was astounded about the level of detail that the expert had gone into. I will definitely use the service again!
I had had the watch valued because I was unsure of what it was worth and if it was necessary to have it restored if I were to sell it. The expert was not only able to give me all of the technical details about the watch but also made several practical suggestions on how much I should spend for restoration. I was also given a price for sale at auction and an insurance value, alongside the estimate I was given several links to sale record of other watches that had sold recently for similar prices. I really felt that the expert had a genuine interest in discovering all he could about my watch.
Dont let other reviews put you off their services is excellent!
Hi Teo, thanks for your kind feedback! We'll forward your comment onto our watch specialist and hope we can be of some assistance to you again in the future:-)
I haven't I received a response yet I paid my 15 pounds on 6 March 2017 and haven't received anything back. Now can't get onto their website. I believe they are a fraud and not to be trusted.
Hi Elaine, sorry you were unable to get onto the website. I think I've found your account on our system and your valuation is still saved as a draft and hasn't been submitted yet, I'm so sorry this wasn't clear. We can either submit the valuation for you now or refund you, if you'd like to contact [email protected] someone will be able to assist. Many thanks, VMS
I had them appraise a table that's been in our family since the 60's and we all know it's worth more than $300. They said it was made up of two planks? It's obviously one solid piece of wood and I sent them enough photos to go by. Not enough information from them. They said it was a bur wood bench? It's a Solid heavy TABLE! Not worth the money at all. I will no longer use them.
Hi there, sorry to hear you're unhappy with the valuation report. We aim to provide realistic secondary market values, which differ to retail or private values. However, if you'd like to email us at [email protected], we can raise your concerns with the expert who valued the table and resolve any issues you have. Best wishes, VMS
Please stay clear from these cowboys they do not know what is the difference between fake and genuine antiques. I had at least 30 items valued by them and they never got even 1 correct. They were giving estimates in the thousands when the items were fake. They should be locked up
Hi John, thanks for your comments, we'd like to look into this for you. Please could you email [email protected] with your feedback? Many thanks, VMS
I applied for an appraisal on December 1,2016. I gave my info and uploaded pics. I paid through Paypal. They got my $15 and never responded at all! When I pull up my account on the website, it shows I have a credit, but I never heard from them. I thought about contacting Paypal to try getting the money back. I wonder how many people they do this to?
Hi Cary, sorry you haven't heard back from us. When submitting a valuation, the credit should be automatically deducted from your account so it sounds as though your request never came through to us. We can submit the item on your behalf if you're able to email us with your images and information, please contact info@valuemystuff and someone will be able to help.
I sent photos of a one of a kind acid etching on a brass sheet, titled Black Madonna. Their aapprauser sent back an evaluation od $20 to $40. Their appraisers are a joke. Don't waste your $15.00. Wouldn't have them appraise anything going forward. Total incompetency.
Dear Richard,
Thank you for your review and I'm very sorry to hear you were unhappy with your report. Our estimates are based on comparable works that have sold at auction, which may be why the values are modest but if you'd like to email us with your concerns we can absolutely liaise with the specialist for you.
Best wishes, Charlotte
I was very nervous about using an on-line service for our appraisals since I am not comfortable using a computer for anything other than email. However the ValueMyStuff site was very easy to use. I was contacted immediately when I did not include needed information. I received my evaluations well within the time frame promised. We are pleased with the evaluations.
I've been going to estate sales for years and often struggle with finding accurate and fast appraisals. I discovered ValueMyStuff on an internet search and gave them a shot a rare book I discovered. I took several photos of the book and submitted my request on a Friday. It took about 3 minutes of my time. By Sunday morning I received an email from ValueMyStuff. Not only did they provide me with a fair appraisal, they provided me with a background story about the 1911 rare book and it's author. They are very knowledgeable, professional, and personable. I would recommend them to anyone.
They were able to identify a pendant from Qing Dynasty Era. I will be using them again, very happy with there service.
I have used ValueMyStuff many times.
They are always on time and provide fantastic value and great reports - Great service and wonderful people to deal with, Thank you, John
From the business
Founded by ex-Sotheby's director Patrick van der Vorst, we are the world's no. 1 online valuation service. With over 60 experts from leading auction houses such as Sotheby's and Christie's, we provide professional valuation reports within 48 hours for a reasonable fee.
For US clients, you may call our New York line: +1 (917) 525 2444
To find out more, or discuss your needs with a member of our team you can email us at: [email protected]
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- SmartCustomer’s sole mission is to increase online transparency for buyers and businesses
- SmartCustomer has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Thank you Christopher:-)