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ValueMyStuffReviews 853

3.9

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ValueMyStuff Reviews Summary

The company is generally well-regarded for its efficient and professional appraisal services, with many customers appreciating the quick turnaround and thorough reports that enhance their understanding of collectible items. Positive sentiments highlight the convenience of the process and the credibility of the appraisals. However, some customers express concerns about inconsistencies in appraisal quality and perceived lack of personalized attention, with a few noting that responses felt generic or dismissive. Overall, while the company demonstrates a strong reputation for reliability, there is room for improvement in ensuring consistent service quality and addressing customer feedback more effectively.

This summary is generated by AI, based on text from customer reviews

service
105
value
23
shipping
3
quality
16

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2,508 reviews

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Nebraska
1 review
1 helpful vote
Follow Susan R.
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I am a grandmother who just moved out of California where I was born. I am downsizing and am giving a lot of family treasures (sterling silver, Chinese, African, and American Indian art pieces, original paintings, limited edition prints, antique furniture, both English, French and early American) to members of my family. It is important to know the value of my "STUFF" to make my gifting fair and for shipping insurance fees. Also, what I chose to keep needs to be insured, not only for my protection, but for future distribution.

So far I have had 16 evaluations done out of the twenty purchased. I plan to get another ten or more, depending on what I decide is necessary as I unpack. To date, I must say that I have been more than presently surprised with the evaluations and the explanations as to how they are based on auction value and second market sales. All my questions were answered immediately, professionally and with patience so that I clearly understood their answers and explanations.

To date, all my correspondence has been with Ruth. She has been totally accommodating, caring and exceedingly friendly and knowledgeable, and right from the beginning she has encouraged me to ask questions and to share my thoughts. I am grateful for the friendly and professional way I have been treated. I am happy to highly recommend the service provided by "Value My Stuff".

Date of experience: July 25, 2019
VMS C. — ValueMyStuff Rep
over a year old

Thank you so much for your review Susan. You are absolutely correct, Ruth is wonderful and we are very lucky to have her!

Canada
2 reviews
0 helpful votes
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Excellent
July 26, 2019

I am just beginning what I feel will be a beautiful friendship with ValueMyStuff. As the current keeper of the family chattels, I was feeling more than a bit bogged down by possessions I have inherited, but am not sure I want. Finally, the ghost of Wm. Morris whispered in my ear, "Useful... beautiful..." and I am now able to let some things go. But I needed to know more about everything I was parting with and that's where ValueMyStuff came in. I have had two quite diverse valuations so far, both family pieces--a cut glass pitcher and a 19th c. Painting--about which I knew little, other than family lore and some interwebtubes searches. I am so pleased with the results from the ValueMyStuff specialists. Right away, I was relieved not to be laughed at, for my "facts" about both pieces were a bit fanciful. VMS experts diplomatically corrected my misconceptions and gave me history, proper facts, and practical advice on both pieces. I feel empowered now to make the correct decisions for the future of these items. This is a terrific service (fast, polite, and they do what they say they will) and I'll be using it more often as I dig myself out from under All My Stuff!

Date of experience: July 24, 2019
VMS C. — ValueMyStuff Rep
over a year old

Thank you for such a lovely review, we look forward to working with you in the future!

New York
1 review
2 helpful votes
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I have called and emailed many times but no answer. I don't understand what is happening with this since they are not responsive at all.

Date of experience: July 19, 2019
VMS C. — ValueMyStuff Rep
over a year old

Hi Myra, have you tried emailing us ([email protected])? All emails are responded to within 24 hours and it is the easiest way to get in contact out of hours.

California
1 review
1 helpful vote
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The Best!
July 15, 2019

I enjoy the detailed, knowledgeable and well thought out work done here. Very efficient process. I highly recommend!

Date of experience: July 14, 2019
GB
1 review
0 helpful votes
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I needed a valuation on a vintage guitar and could not find anybody locally with the requisite knowledge.
I was wary of using an online company but
ValueMyStuff has exceeded all expectations.
After sending a dozen photos and a short description of the guitar (the website is very easy to use) I received a report of the history of the guitar (with a pdf download) and a lower and upper estimate of the auction value within the 48 hours stated.
All at a very affordable charge.
They are currently looking into possible ways for me to sell the guitar in my area -
A welcome bonus I didn't expect.
ValueMyStuff is 5 star ++

Date of experience: July 4, 2019
VMS C. — ValueMyStuff Rep
over a year old

Thank you Hilda!

Canada
1 review
1 helpful vote
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I recently received a Valuation for an item from the Company ValueMyStuff and they did a great job. They are very Professional and Knowledgeable. I strongly recommend ValueMyStuff for anyone who is looking to get a competent and accurate Valuation of their item(s).

Date of experience: July 1, 2019
VMS C. — ValueMyStuff Rep
over a year old

Thank you so much, we’re glad to be of assistance.

California
1 review
2 helpful votes
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Good Review
June 15, 2019

While I was a bit disappointed in the estimated value of my submitted article, I found the reasoning behind the evaluation sound and the advice going forward was excellent and more than I expected. I had no idea what to expect and I was impressed and will use them again.

Date of experience: June 14, 2019
VMS C. — ValueMyStuff Rep
over a year old

Thank you Stanley, perhaps next time we can give you better news!

GB
1 review
0 helpful votes
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This was my first time using company, I was wary of online companies incase I was wrongly informed or perhaps misguided, I needn't have worried when using this company as I had, an honest reply, great advice and guidance on my valuation. Will use again and recommend to anyone like me who is unsure of valuations etc.
Thank you so much

Date of experience: May 31, 2019
VMS C. — ValueMyStuff Rep
over a year old

Many thanks for your kind feedback Bridget!

California
1 review
2 helpful votes
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I always debate whether I can list an item for sale without an appraisal... I never get it right on my own. I just found some jewelry that I couldn't find anywhere to compare but was going to guess at what I thought it might be worth. I found out I was way off on just what it was... and way off on how much I thought it was worth. I am glad I got them appraised... as I would have looked so unprofessional listing them as I had planned and for too high a price.

**note to whoever sees this. I have a real hard time putting out a new review. It keeps updating an old review with old photos. I had to go in and delete the previous reviews photos to match the new review. Shoudn't have to keep doing this unless you are only allowed to leave one review.

Date of experience: May 23, 2019
VMS C. — ValueMyStuff Rep
over a year old

Thank you Marie, we are so happy that we can help you with your small business as we are a small business too!

New York
1 review
0 helpful votes
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I have always wondered about a little wooden shoe that I found during the remodel of our old farmhouse. It must have fallen between the walls that were made up of plaster and lath. My facebook group told me it was an old snuff box. After looking at other photos of snuff boxes, I decided to have experts tell me what it was. I was very happy to find out it was a late 19th century pin cushion, without the pin cushion. In their report, they also gave a fascinating history of pin cushions, including why so many are shaped like tomatoes! I have recommended their service to my FB group for items they simply cannot identify. Thank you so much!

Date of experience: May 15, 2019
VMS C. — ValueMyStuff Rep
over a year old

Thank you Jill, we're so happy you were pleased with your valuation.

Australia
1 review
0 helpful votes
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I needed information on a piece that originated in England. As it was Easter I was not expecting the 48hour service advertised but my report arrived on Easter Sunday! I was most impressed and have no hesitation in recommending this professional service.
It was easy to follow the directions to send the information to get my stuff valued.
Valuation reference
V*******-1

Date of experience: April 22, 2019
New York
1 review
6 helpful votes
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Not only did they correctly value my "stuff" but they also provided me with contacts where I could sell the watch. I couldn't have asked for more. Very grateful for that.

For reference, if you're looking to sell your timepieces, Paul Duggan in Boston is your guy. Over 30 years in business and extremely polite. Hope to do more business in the future. Thanks again!

Date of experience: April 8, 2019
Belgium
1 review
1 helpful vote
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Very kind
April 5, 2019

Very good help, fast answer, when in doubt they also answer to find a suitable solution. You can ask anything, they will remain friendly until you are satisfied.

Date of experience: April 5, 2019
Belgium
1 review
0 helpful votes
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Very accessable site. Professional, friendly and excellent service. To be recommended.

Regards, Gilles

Date of experience: March 31, 2019
Vms Customer S. — ValueMyStuff Rep
over a year old

Thank you for your kind feedback. We take great pride in our professionalism and service.

Thank you also for the recommendation.

The VMS Team

New York
1 review
4 helpful votes
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I've had 55 items valued over the past 3 years and have been pleased with every report. Customer service is kind and responsive to any question or concern I've had. I've worked with 5 different experts for the various categories of items I submitted. Each expert was knowledgeable and I often received helpful advice and interesting information.

Date of experience: March 28, 2019
VMS C. — ValueMyStuff Rep
over a year old

Thank you for your kind words Dan!

Colorado
1 review
0 helpful votes
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I've submitted many items to be evaluated, and each time I've received prompt service, very knowledgeable appraisals, excellent valuations on 3 pricing areas, and very nice people to deal with. I'm so thankful to have Value My Stuff to go to when I need quick and knowledgeable answers.

Date of experience: March 26, 2019
VMS C. — ValueMyStuff Rep
over a year old

Thank you, we're very happy to hear your thoughts Carol.

North Carolina
1 review
1 helpful vote
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Incredibly Helpful
March 15, 2019

I have used this service multiple times to evaluate my collection for insurance purposes, and also to appraise potential additions. Not only is the service very fast, the information and comments from these experts is above and beyond what you'd expect for the cost involved. Also, the customer service is super. I recommend this one of a kind service to anyone who needs to value an existing collection or get an appraisal for potential buying / bidding purposes.

Date of experience: March 14, 2019
GB
1 review
0 helpful votes
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Recently bought a credit for a jewellery and had an accurate valuation within 48 hours. No problems.

Date of experience: March 6, 2019
North Carolina
1 review
0 helpful votes
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I submitted a few photos of a rug my parents gave me and they got back to me within a day or two with detailed explanations of the origin based on the patterns, colors, etc. I even followed up with an extra question and they responded within the day to that as well. Ruth was very nice--I highly recommend working with them.

Date of experience: March 4, 2019
Florida
1 review
0 helpful votes
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I'm writing because I hire Value My Stuff to help my family to appraise some needlepoint art that we have no idea of the value.
Because I have no e expertises at all on antique field when I send them the pictures I had no idea of what I was doing.
I contact them to ask for support and they are very responsive and helpful.

Thanks so much for your time and effort to help me out.

Date of experience: March 3, 2019

From the business

Founded by ex-Sotheby's director Patrick van der Vorst, we are the world's no. 1 online valuation service. With over 60 experts from leading auction houses such as Sotheby's and Christie's, we provide professional valuation reports within 48 hours for a reasonable fee.

For US clients, you may call our New York line: +1 (917) 525 2444

To find out more, or discuss your needs with a member of our team you can email us at: [email protected]


valuemystuff.com
London, Greater London, United Kingdom