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ValoreBooks

3.1

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ValoreBooks Reviews Summary

ValoreBooks has a rating of 3.1 stars from 1,578 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ValoreBooks most frequently mention great prices, good condition and college student. ValoreBooks ranks 5th among Textbook Rentals sites.

service
43
shipping
42
returns
27
quality
35
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California
1 review
0 helpful votes
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Only 1 complaint
March 3, 2017

I had an amazing experience with one of the sellers. My book was never delivered and tracking info was not available. The seller offered to refund my money right away or send me another book. I decided to accept the refund and my money was refunded immediately. With another seller it took nearly 2 weeks to receive my book. The seller was not as helpful and considerate as the first one, however eventually my book arrived. This time I opted for expedited shipping as my university is on an expedited track so I don't have a lot of time to wait for books to arrive.

Date of experience: March 2, 2017
California
1 review
0 helpful votes
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I couldn't get the city to enter when placing my order. I called customer service and they said to put the city on the street space. I did and it worked. But how is anyone supposed to know that? I like Valore but the shopping cart is flawed.

Date of experience: March 2, 2017
New York
1 review
0 helpful votes
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Quality service
March 2, 2017

Very convenient, affordable and reliable. Return is simple, instructions easy to follow and it doesn't cost you a thing.

Date of experience: March 2, 2017
California
1 review
2 helpful votes
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I purchased a book from ValoreBooks a week ago and ask if I can receive my Book faster since I need it for my coming quiz.
I've been waiting fro my book for more than one week and then when I opened my Order I sow that my order is cancelled.

How this is possible? They DID cancel my order without any reason and even DID NOT contact me?! Seriously? WHERE IS CUSTOMER SERVICE?

Because of them I am going to fail my first quiz.

Be careful if you decided to buy a book from ValoreBooks, you can get into a trouble.

Date of experience: March 2, 2017
Edmundo A. — ValoreBooks Rep
over a year old

Our apologies for the trouble with your order. We value your feedback and will take your experience as more motivation for improvement. ValoreBooks continues to develop our services to provide our customers with even more options to receive the products they need to have a successful learning experience.

New York
1 review
0 helpful votes
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Great site. Whenever in need of book for school, this is the place to look. Has greats deal on used and new books. You can even rent books here and all their books are in fair condition.

Date of experience: March 1, 2017
Georgia
2 reviews
1 helpful vote
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Having the ISBN number makes it precise and friendly to insure an accurate order experience. They gave the timeliness of the produce at the price. They were willing to hold my order for a limited amount of time while I was in the decision process.

Date of experience: March 1, 2017
California
1 review
0 helpful votes
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Quick fast service
March 1, 2017

Found my book ordered cant wait to get it. I will be back next semester to find my books for school.
Great prices

Date of experience: March 1, 2017
Texas
1 review
0 helpful votes
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Shipping Detail
February 27, 2017

Just it needs to be more specific with the shipping date. The arrival day is necessary to know where are you going to receive the book,

Date of experience: February 26, 2017
Ohio
2 reviews
0 helpful votes
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I'll be back! :)
February 25, 2017

Best purchase to date. Just what I needed! Best price for a used book anywhere! I will definitely return for future purchases.

Date of experience: February 25, 2017
California
1 review
0 helpful votes
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My Order Experience
February 25, 2017

They canceled my order 2 times. I hope they don't cancel it the 3rd time. They have been lagging my shipping and it is almost halfway to the semester in college.

Date of experience: February 24, 2017
Michigan
1 review
0 helpful votes
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Easy Purchase
February 24, 2017

Valore has some of the best prices on textbooks. Thank you for providing easy search and purchase, and rental availability! I have recommended Valore to my fellow students.

Date of experience: February 23, 2017
Alabama
1 review
0 helpful votes
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Makes me come back
February 22, 2017

I have rented books several times and this company have given excellent service. I have not encountered the out of stock on any book I've ordered and the prices are the best

Date of experience: February 22, 2017
Texas
1 review
0 helpful votes
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Great Service!
February 22, 2017

I always have a great experience with Valore! Great service and the books are in really good condition.

Date of experience: February 22, 2017
Missouri
1 review
1 helpful vote
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Cancelled my order without telling me why. Had to reorder books. Still waiting... Prices good, service not so much!

Date of experience: February 21, 2017
Edmundo A. — ValoreBooks Rep
over a year old

I'm sorry to hear that your books could not be delivered to you. ValoreBooks regrets that we could not help fulfill your order at this time. Please know that we value your business and hope you don’t take your experience with one seller as a reflection of the ValoreBooks Marketplace as a whole. We will continue to do our best to make sure that our sellers' inventories are as up-to-date as possible on our site.

Virginia
1 review
0 helpful votes
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Easy & affordable!
February 21, 2017

Since my daughter has been in her nursing class, this has been the perfect site to order her books. It is easy to find the books and it is wonderful to be able to rent or buy the books at a reasonable price.

Date of experience: February 21, 2017
New Jersey
1 review
2 helpful votes
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Bad service
February 21, 2017

Cancelled order without even notifying. And they did it more than once. No reasonable explanation from customer service.

Date of experience: February 21, 2017
Edmundo A. — ValoreBooks Rep
over a year old

I'm sorry to hear that your books could not be delivered to you. ValoreBooks regrets that we could not help fulfill your order in the time you needed. If you find there are other sellers on our site with that item in their inventory, please feel free to place a new order with them. We will do our best to make sure you receive the books you need.

North Carolina
1 review
0 helpful votes
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Ideal
February 20, 2017

This is the best website I can find on the internet for college textbooks that I have to unfortunately buy.

Date of experience: February 19, 2017
Maryland
1 review
0 helpful votes
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TEXTBOOK FOR CLASS
February 18, 2017

Great experience. The price of my textbook is reasonable. Filling out the application was easy. Thanks!

Date of experience: February 17, 2017
Washington
1 review
0 helpful votes
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AWESOME!
February 17, 2017

This site is great, i can't believe the prices on some of these books, and they're great, not like the fluff at the local bookstore!

Date of experience: February 16, 2017
North Carolina
1 review
0 helpful votes
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Was cheaper than my college bookstore. 10/10 would most likely use again. The only real downside is this 100 character minimum on the reviews. I have nothing more to say beyond that my college bookstore is the worst.

Date of experience: February 15, 2017

From the business

At ValoreBooks, we understand how expensive college can be. That's why we give students the option to buy or rent cheap textbooks from over 18,000 verified sellers and rental providers who compete to provide the absolute lowest prices. The average student saves about $500 per year when buying or renting all of their required books from our marketplace. ValoreBooks also lets you sell text books directly to us at the highest buy back prices online. ValoreBooks is and always will be dedicated to making your college experience better.


valorebooks.com
Founded in 2002
Boston, Massachusetts